I noticed the zn address changes when I

[kind kernel]

@tranquil crest are you saying that your znam address changed?

@tranquil crest reply with your problem here please

[tranquil crest]

Yes bro

znam1e36rda9gjpanu2u23zgsxq5c80pf0v9upz6c650zr0hsds8perdtlw6xcr3lfucrjctuyarx0x2

[kind kernel]

Hey, znam balances and transactions are private

[tranquil crest]

This was the one I sent to the person and when I click spending it changed now am connected to namadillo with another address on the zn

[tranquil crest]

Okay how will you help me to confirm

[kind kernel]

We can't view or verify them

[tranquil crest]

Why so what if my money was sent there to that address and I can’t connect that address as of now the money is gone just like that

[kind kernel]

Gimme a second

[tranquil crest]

If you guys can’t verify that address then it’s no use to using your product

[kind kernel]

You got this address from your extension, and sent this to a person. And he sent you a payment. Now you find out that your znam has changed

[tranquil crest]

Yes that’s cause I click spending

znam1e36rda9gjpanu2u23zgsxq5c80pf0v9upz6c650zr0hsds8perdtlw6xcr3lfucrjctuyarx0x2

[tranquil crest]

I sent this yesterday

[kind kernel]

That's how Namada is designed, private MASP assets cannot be tracked.

[tranquil crest]

Then it’s a useless project

Have lost the money then

[kind kernel]

How do you know, I'm trying to help you

But you're already into the conclusion

When did you install the wallet? Was it up to date?

[tranquil crest]

Mr tony I just got the wallet yesterday from extension

What does the time and day has to do with me been able to track it

[kind kernel]

Because if your wallet was installed long ago, and recently updated, znam address might have been changed.

Please wait and stay calm

While I am trying to help

[tranquil crest]

I showed you I click on access spending key 🔑 that was why the wallet changed

I sent you the wallet address I sent to the person

[kind kernel]

Wait

There might be a confusion

Can you go to the extension and show me a screenshot again

[kind kernel]

Screenshot like this

[tranquil crest]

Extension is empty

[kind kernel]

That's not extension

I mean wallet extension

[kind kernel]

This is the screenshot from extension

[tranquil crest]

Uhh ok hold on

[tranquil crest]

Nope namadillo

[kind kernel]

Ser, that's the screenshot from browser extension

Go access your Namada Keychain Wallet Extension

I think your funds are safe, you're just confused

[tranquil crest]

How do I check the balance

See it where do I go to check my balance

Hello 👋

[kind kernel]

Visit :https://namadillo.app/
Go to "Manage Assets" -> Shielded Assets
Then wait for Shielded Sync to sync. You'll see your balance

Let me know after you see your balance, I'll guide you how to transfer then.

[kind kernel]

Is it syncing

You gotta refresh it then try

[tranquil crest]

Sir this is it and it’s not showing am telling you the wallet connected here is not same with that of yesterday

[kind kernel]

Okay, let's confirm the wallet first

[kind kernel]

Can you click on three dots and select view keys

[tranquil crest]

Ok

Here

[kind kernel]

I understand the matter now, please gimme a moment

[tranquil crest]

Ok

[kind kernel]

You generated a payment address

[tranquil crest]

Spending I guess

[kind kernel]

Please gimme some time 🙏

[tranquil crest]

Okay I’m waiting

[tranquil crest]

You are right

[kind kernel]

Hi, I need some time to hear back from the team. In the meantime I can try troubleshooting and try to recover. If you want

I think, as long as you hold the spending key, it shouldn't be a problem, my opinion, not sure yet

[tranquil crest]

I will be waiting

[kind kernel]

In the meantime can you try this #1421587426656129087 message

Please let it finish sync

Let me know if it doesn't work

[tranquil crest]

Am trying

Here

[tranquil crest]

@kind kernel

[kind kernel]

You have to click on the Shielded Assets (MASP)

[tranquil crest]

It worked

[thick prairie]

https://tenor.com/view/tom-and-jerry-tom-the-cat-phew-relieved-sigh-gif-17213206

[kind kernel]

Do you see your balance

[thick prairie]

In general, no news means all good !

[tranquil crest]

Yes I have broo sorry my phone went off