Anyone from team here to help assist? (Solved) | Namada | Page 1

keen pelican Jul 19, 2025, 8:15 AM

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Reply here with your issue

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@velvet moat

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Also a screenshot as well

velvet moat Jul 19, 2025, 8:16 AM

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Is this legit chat lol?

keen pelican Jul 19, 2025, 8:17 AM

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Why not? You can check my role

velvet moat Jul 19, 2025, 8:17 AM

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I i get almost no response on any click i do. No TX sign. Hardy can connect. If it works i get further errors on every click.

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Not a smooth experience by far

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Cant Shield assets

keen pelican Jul 19, 2025, 8:18 AM

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You need to tell me first what you are trying to do. And post a screenshot here

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Use one of the Interfaces from here: https://namada.community/infra/interfaces

Namada Interfaces - Stake, Vote, and Interact with Our Ecosystem

Access Namada’s user-friendly interfaces to stake NAM, participate in governance, and manage your assets by sending, receiving, and shielding them.

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Are you using a Ledger hardware wallet?

velvet moat Jul 19, 2025, 8:19 AM

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Keolr

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Keplr

velvet moat Jul 19, 2025, 8:20 AM

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keen pelican Use one of the Interfaces from here: https://namada.community/infra/interfaces

Tried three different

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Hardy can connect wallet

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If it happens to connect. Errors on every step

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keen pelican Jul 19, 2025, 8:22 AM

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Please just open one Namadillo tab at once

velvet moat Jul 19, 2025, 8:22 AM

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I have

keen pelican Jul 19, 2025, 8:22 AM

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Which browser is this

velvet moat Jul 19, 2025, 8:23 AM

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Chrome

keen pelican Jul 19, 2025, 8:23 AM

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velvet moat Chrome

Okay, open https://namadillo.5elementsnodes.com/ in a private tab or incognito or using new user profile in your browser

Namadillo - Namada User Interface

Namadillo

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And try

velvet moat Jul 19, 2025, 8:23 AM

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Ok

keen pelican Jul 19, 2025, 8:24 AM

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If possible switch to another browser if that helps

velvet moat Jul 19, 2025, 8:24 AM

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Dont have other

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Just chrome

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😦

keen pelican Jul 19, 2025, 8:24 AM

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Okay, try the steps above then

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Lemme know

velvet moat Jul 19, 2025, 8:24 AM

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Trying

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Works

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Thank you

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I dunno whats wrong

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Like every step is nonresponsive or slow or either error

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Now im shielded

keen pelican Jul 19, 2025, 8:25 AM

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You are using ledger on keplr right?

velvet moat Jul 19, 2025, 8:26 AM

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No

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No ledger

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Just keplr wallet

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Is unshielding insta?

keen pelican Jul 19, 2025, 8:27 AM

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Okay. . It was just an extension or browser related error

keen pelican Jul 19, 2025, 8:27 AM

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velvet moat Is unshielding insta?

Yeah

velvet moat Jul 19, 2025, 8:28 AM

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Thank you Tony. I Will return to this thread if i have any issues in the future. Thank you for your time and hell

keen pelican Jul 19, 2025, 8:28 AM

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Only staked Nam have 14 days waiting period before they can be withdrawn

velvet moat Jul 19, 2025, 8:28 AM

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Help*

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As Long as funds are safe

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And can be withdrawn anytime withought being lost

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😊

keen pelican Jul 19, 2025, 8:33 AM

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No worries, we're here to help. . Reach us here anytime in discord

velvet moat Jul 19, 2025, 8:33 AM

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In case of unshielding assets, they are available on namada yes?

Then Just IBC back to keplr?

keen pelican Jul 19, 2025, 8:34 AM

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velvet moat In case of unshielding assets, they are available on namada yes? Then Just IBC ...

Yes you can unshield it back to Keplr

velvet moat Jul 19, 2025, 8:34 AM

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Thank you

keen pelican Jul 19, 2025, 8:34 AM

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You can use a custom address too

velvet moat Jul 19, 2025, 8:35 AM

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Thanks

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Btw

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Any idea why i have to import seed every week into namada keychain extension?

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Its like my wallet doesnt get saved

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When i open up keychain , there is no wallet inside. Have to import seed from start

keen pelican Jul 19, 2025, 9:10 AM

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velvet moat Any idea why i have to import seed every week into namada keychain extension?

Ohhh this is something new, I don't know if anyone else has the same issue. Please update your browser/extension to latest or use another browser then observe if that happens or not

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In the meantime I'll ask the team if this is possible

velvet moat Jul 19, 2025, 9:10 AM

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Will check for latest versions

#Anyone from team here to help assist? (Solved)