hello! could someone help me please

[rigid aurora]

@carmine stratus Hello, can you post a screenshot here

And tell me what you are trying to do

[carmine stratus]

there is support bot
is it a scam?

[rigid aurora]

Yes

Scam

Do not engage

[carmine stratus]

damn

[rigid aurora]

What happened?

[carmine stratus]

for now nothing

how can i transfer my tokens to Kukoin

if i have a bag like this

[rigid aurora]

You can transfer your assets via Transparent transfer

[rigid aurora]

You're using an outdated interface I think

Use https://namadillo.app

And let me know

[carmine stratus]

i use this one

[rigid aurora]

https://namadillo.5elementsnodes.com/

Use this and can you please raise the gas too

Also try checking the your address on explorer

[carmine stratus]

trying do it here
but the dot is the same

[rigid aurora]

Which browser is this

[carmine stratus]

chrome

[rigid aurora]

Try disabling adblockers if you have any. Switch to another browser

Looks like the interface is not syncing on your side

[carmine stratus]

mozila

[rigid aurora]

Let me check on my side

Please wait

[carmine stratus]

could I text you in the private massages?

[rigid aurora]

I just checked and it's the same on my end as well. I'll report it to the team and please wait while we try to investigate and find a fix.

[carmine stratus]

thank you
just texted to your DM

check it please it's important

[rigid aurora]

I'll update here asap when we have a fix.

[carmine stratus]

could you tell me please how long it usually takes to fix such a bug?

[rigid aurora]

I don't have any ETA 😅

[carmine stratus]

how do you think, is it possible to speed up the repair if I report a bug through the form?

[rigid aurora]

Yes only when we're not aware a bug or error. We're already aware of this issue and have found the cause. . It was the Indexer, the culprit behind the problem. .

[carmine stratus]

ok, I see, so I need to wait more, right?

[rigid aurora]

Yes sir. We're already working on it.

[carmine stratus]

no updates for now?

[rigid aurora]

I think you can do transfers now

But not recommended

Because if you make deposits to exchange it might not credit your deposit and you'll be in tension again. .

😅

[carmine stratus]

why can it be?

[rigid aurora]

Because we got some issues with Indexers as well. .

Your funds will not be lost if not credited but you'll go through a lot of hassle.

[carmine stratus]

so could you tell me please when I can start to transfer?

[rigid aurora]

You want to sell it right? You can sell it on Osmosis Dex. .

[carmine stratus]

so there won't be a similar problem on dex? right?
I just need to make the IBC transfer to custom address on Osmosis?