Ledger nano s

[forest fjord]

Hi, I think the best option would be to get a newer ledger (nano s plus, nano x, or one of the touch screen ones) that do support the app. You would import the seed phrase of your old ledger to that device. I can't say 100% this would work, but think it's the best bet.

An alternative if you are ok with the security implications (but you may well not be) is to import your ledger seed into the keychain extension and see if it produces the correct tnam address (I'm a little uncertain it would). Note this is not a great method if you use your nano s to protect any other assets (and note it would effectively circumvent the hardware security protection, so know you understand fully the implications before trying this..)

@placid wing does the above sound reasonable to you? who on dev side could confirm?

@crimson field

Ledger nano s

[placid wing]

New ledger ✅

Maybe @wooden aspen can weigh in on the second way before trying it

[forest fjord]

I think the "con" against the second way is that if the ledger unit is used to protect any other assets or if user is concerned about needing hardware security, they obviously should not do that

but if in a pinch and they're not using the ledger unit for much else, it could be a dirty fix..

[crimson field]

I'm sure the first method works but I don't have the ability or inclination to do it, the second is a non-starter because nobody has a ledger and doesn't care about security, and my ledger protects other assets.

It's not an application problem, I have the Namada application on my nano S but on namadillo I don't see any funds, nothing even though I've claimed the airdrop with the address of this key.

@forest fjord I'd like to understand why I was able to claim with such a security key if it was to make it impossible to access the background when the project was launched? And I'd also like to know if this is something that will be fixed or if these funds are lost to me. Thanks 🙂

[forest fjord]

@crimson field there is a lot to unpack in your questions.. let me try and take it bit by bit. (not gpt I swear 😅)

so it is probably in part an application problem, as the newest namada ledger application does not support the nano s, but only s plus and newer. if you check your namada ledger application version, does that correspond to the latest version of the namada ledger app?

(I should note the following is just my understanding and I will tag a heliax team member who will possibly correct my pov if I'm off on any of this). as for why this is so, between the claim of the airdrop and now, a lot has happened, among these that ledger themselves are winding down support for the nano s. this is mainly due to said device having very limited storage space, making it hard to cram the desired functionality into an app on the s.

so if you are security-concerned (fwiw not everyone with a ledger is, some just consider them fancy toys, but totally understand where you are coming from) your best option again is to get a newer ledger - that would enable you to maintain the closed security cycle and get yourself current with the tech. given that ledger has officially started to discontinue supporting the s and encourage users to migrate to newer devices, I don't think this is an unreasonable solution within the context of the ledger ecosystem.

now, as for the namada airdrop you claimed. I'm not sure how big this airdrop was, and obviously if it was not of great size and you otherwise were not planning to upgrade your device, I can see how you could prefer to just not access it for the time being. I note the airdrop will still be in said wallet (I assume you have checked on-chain it's in the particular tnam address) and if you ever do upgrade your ledger physical device in the future, you should be able to access it then.

all of this said, if you have the wallet you claimed on in your keychain extension and you have a working namada app on your nano s, I can't say 100% that it would not work and you could always try. you say the funds are not showing - would you be averse to sharing your tnam address so we can check the funds are on there and maybe help see if we can do anything?

if you are technically abled you could also try via the cli and see if you can still do stuff with the transparent part of the network and transfer out into a hot-wallet

all of this being said though, the current namada ledger app does not support the nano s, and I don't think that will change

(also again, given ledger's dropping support for these devices and encouraging users to upgrade them, I think that's probably reasonable enough, there are also technical considerations behind it again, as the nano s has very limited storage space.)

lmk if this answered your questions.

@placid wing just tagging for quality control if you have any inputs

[forest fjord]

btw you are aware you need to import the ledger account to your keychain extension first?

[placid wing]

I've just pinged Justin on internal channels he should pick it up in a few hours when he's awake.

But yes i think the first port of call is to check the tnam and ensure funds are correctly on those set of keys 🙂

[wooden aspen]

@crimson field The Ledger Nano S is supported for transparent accounts. It would be good to have the latest version of the Namada app on the Ledger (for signing Tx), but I don't think it's required just to see balance. I'm not sure how this could be a Ledger-issue - if you can connect it in the Keychain, and see the address in Namadillo for which you received the airdrop funds, I would think that the issue would be in the indexer Namadillo is using (possibly).

Could you share the URL for the Namadillo you're using? Might be good to start looking there