#checked on the interface,there no tokens (inactive)

1 messages ยท Page 1 of 1 (latest)

mortal mural
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Share your address here

plush saddle
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tnam1qrkj757qxrdt4ykghvq9tax4qqqf0fmkuue9lena

mortal mural
plush saddle
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500

mortal mural
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This?

plush saddle
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no

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second one

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I had 2 tx

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first one succes

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second failure

mortal mural
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I think the transfer went and pk reveal failed. . . is this a exchange deposit?

plush saddle
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yup

mortal mural
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should be okay

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the transfer was ok, wait , if not credited try reaching out to their support. . . .

plush saddle
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3 other tx was reach wallet after few minutes. I mean idk tbh but you should reach them because you can expected more people can have same issue and this will generate fud

mortal mural
plush saddle
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tnam1qpfrdfg5xyzuue8qx6wzspkqdmyy9lm2uvv7g60z

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kucoin addy

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where I deposited

mortal mural
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As I said earlier you should reach out to them first

plush saddle
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opened ticket

mortal mural
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Wait for them, thanks

chrome salmon
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It looks like Kucion is super slow atm

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It does say on there terms that depsoits can take up to 3 hours when traffic is high

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cc @plush saddle

plush saddle
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they said this tx was failed lol

chrome salmon
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lol

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Can you send them an image of the successful tx on the explorer?

plush saddle
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sended and waiting for answer

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they must suggested with that

plush saddle
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Last email from them and tokens not been credited yet

mortal mural
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Wait for the update., we are here to help.

plush saddle
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No update yet,no tokens

chrome salmon
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I checked in with our BD team and they are also waiting for a response from Kucoin

plush saddle
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Is it just me or more people have same problem

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I got few acc and problem only on this one

chrome salmon
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There are quite a few users with the problem

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I have heard that some users are now reporting funds coming through that were sent yesterday

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Lets hope it happens for you soon

plush saddle
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just to let you know nothing has changed and they not reply since 8am utc. I was send them one more ticket few hours ago but no answer at all. rugged lol

chrome salmon
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Sorry to hear that. I hope they can resolve it for you