I need help to unshield my assets,

[gaunt sandal]

hey

can you describe your issue?

[trim barn]

Impossible to unshield "Tx fee error" I tried to change token fee, tried with USDC and ATOM same issue

I tried to inscrease amount of fee > same issue

[gaunt sandal]

did you set gas fee to high?

you have a screenshot?

[trim barn]

Higher the high, I tried 3USDC manually

same bug

Yep I'mm screen it

[gaunt sandal]

tell us which interface you used too please. and browser / os

[trim barn]

denodes

Can't try with NAM for fees cause all my balance is stacked

[gaunt sandal]

what's your browser / os?

[trim barn]

W11 Chrome

[gaunt sandal]

you have any nam rewards you could try claiming?

[trim barn]

I restaked it 2 days ago

And I did not found how to buy/swap native nam

[gaunt sandal]

two things I would try:

1. settings -> invalidate shielded context
2. try 5elements namadillo instead in a private browser window and see if that helps

[gaunt sandal]

can't yet as it's not transferable before friday

[trim barn]

KK I'll try I come back

[spring helm]

let us know ...

[trim barn]

Cant use extension wallet in a private browser

[gaunt sandal]

if you go into extension settings and toggle it for the namada keychain you can.

[trim barn]

Unshield seems working .... but recieved nothing

[spring helm]

have you wait the end of shielded sync ?

[trim barn]

Sure I did, but the adress when I sign was different that mine

[spring helm]

about shileded address ?

[trim barn]

About Unshielded adress

[spring helm]

be more explicit please

[trim barn]

Any explorer to found it ?

[spring helm]

https://namada.valopers.com/

[trim barn]

The signer adress is mine ?

Sorry i'm a noob.

[spring helm]

no worries

[spring helm]

so it works ?

[trim barn]

I'll not allow it and loose more money

[spring helm]

wdym ?

[gaunt sandal]

hopefully you should see the signer address when you go into your extension and view keys

[trim barn]

Cant found my first transaction in unshielded walletr

[gaunt sandal]

look mate are you wanting to transfer your usdc off namada entirely (back to source chain) or to unshield it to your transparent namada address?

what you are doing in your screenshot is the latter

[trim barn]

Just unshield yet, but I'll do an IBC after this

[gaunt sandal]

so you want to do exactly what you are asked to approve in the screenshot? I'm not sure I see the problem?

[trim barn]

I'veUnshielded 300USDC and I can't found it in my unshielded balance

[spring helm]

but if you unshielded, it'sz normal that you don't find them in unshilede balance

[gaunt sandal]

I think he means transparent

can you copy your tnam address in here, we can check for you if the assets are there on chain?

as a start

[trim barn]

Here, I must see the 300USDC, right ?

[gaunt sandal]

yes, however I wouldn't be surprised if the interface just doesn't update properly

can you paste your tnam address here please?

[spring helm]

but check your wallet ?

[trim barn]

tnam1qzuehnvsc9ymylw6tcdxnyyvl6caash9kqqh9ry2

[gaunt sandal]

that's not the same tnam you unshielded to above?

[trim barn]

I use Kepler and cant found USDC

I'm not sure I did it fast ... Didnt check

[gaunt sandal]

they will not show in keplr until you ibc them off namada

[trim barn]

Where I can found USDC in nam Network ?

[gaunt sandal]

ok let's try this: can you go into your namada keychain extension and see if you have several accounts?

then for each account note down your tnam address

then paste them here if you don't mind

[trim barn]

ty for ur help; i'm sorry dudes ...

[gaunt sandal]

it's fine

[trim barn]

Just 1 account

[gaunt sandal]

when you select "view keys" what is the tnam address it shows?

paste it here please

[trim barn]

tnam1qzuehnvsc9ymylw6tcdxnyyvl6caash9kqqh9ry2

when I unshield this is the good one shown

[gaunt sandal]

that should not be possible

your screenshot above from when you unshield shows a completely different tnam

[trim barn]

what ? I'll check

[gaunt sandal]

this screenshot

[trim barn]

Yes I know it .... That's why i don't understand why signer adres is not mine

I'll try another transaction (without validating)

[gaunt sandal]

same tbh

[spring helm]

can you share the url of namadillo here ?

[trim barn]

https://namadillo.5elementsnodes.com/

Check by ur website direct link

website opened by the extension

idk why signer adress is not mine

[gaunt sandal]

that's yet another address

which is not yours either lol

[trim barn]

I lost 300USDC cause 5elements scammed me ?

[spring helm]

could you screenshot your wallet like me ?

[spring helm]

i don't think so

[trim barn]

Just one account ... didnt touche it since phase 2 or 3

[gaunt sandal]

chill, you haven't lost anything and 5elements are not scamming anyone

[trim barn]

I hope .... idk where are my USDC ... but you try to help me, ty !

[gaunt sandal]

we will get this sorted don't worry

[trim barn]

If u try to unshield token by your side, is the signer adress your ?

[spring helm]

and when you click on the three dots -> view keys -> Your Transparent Address

You got
tnam1qzuehnvsc9ymylw6tcdxnyyvl6caash9kqqh9ry2 ?

[gaunt sandal]

https://v2.explorer75.org/namada/accounts/tnam1qzuehnvsc9ymylw6tcdxnyyvl6caash9kqqh9ry2

regardless of the weirdness of the signature addresses (which I suspect is a display bug) your 300 usdc are in your address on chain (see above)

[trim barn]

I don't understand why total value 304 USD ... it remain 200USD in my 5elements interface

it make me crazy ><

[spring helm]

try with https://www.namadillo.app/ to see your balance pls

[gaunt sandal]

mate, you unshielded 300 usdc

if you unshield another 200, it will say 500 in the explorer

the explorer can't see your shielded balances - they are secret only to you

only the balances you unshielded are in your transparent address (tnam) account

[gaunt sandal]

this is good news, it means your usdc were unshielded correctly

[trim barn]

okay but where I can found it ? why I don't see it in unshielded asset ?

I must found it here, no ?

[spring helm]

#1382321937866559628 message

[trim barn]

I'll try to reconnect in another app

K i'll check it

[gaunt sandal]

yes they should be there. however please understand that they are correctly unshielded on chain as you can see above. nothing bad happened to your usdc.

[trim barn]

Yes it's a good news ❤️

[gaunt sandal]

that the user interface is wonky at the moment is unfortunate of course

[trim barn]

sync in progress

I'll wait until the sync is finished, but I must see 300USDC balance here, no ?

Think actualising is bugging ?

[gaunt sandal]

yes you should be able to see the 300 usdc there

[spring helm]

i think so

[spring helm]

https://namada.community/infra/interfaces

We got others interfaces if you can test ?

[gaunt sandal]

however it's important to understand that before sync finishes you will not see the most updated balance

[trim barn]

Shielded asset is clean, but unshielded isnt

[gaunt sandal]

actually that could be an issue with the regular indexer, interesting

[trim barn]

money is not lost and I must not use it today, so it's cool

[gaunt sandal]

let the sync finish please, and let us know how it looks

[trim barn]

It's finished

[gaunt sandal]

sorry about this, at least your funds are on chain. will flag this for devs to look at

[gaunt sandal]

@glass oak we could use some eyes on this one

[trim barn]

I'll not flood here anymore, ty for support guys ! I'll check found this weekend

Have a nice day

[gaunt sandal]

thanks! we will get back here when we know anything

[trim barn]

ty

[gaunt sandal]

we may need you to check some stuff though so don't go too far 🙂

[trim barn]

Okay no problem

[trim barn]

I Tried an all clean browser install (Mozilla) in a clean PC too (W11), same screen, pretty sure the issue is not from my side (cookies or else) hope it help

[gaunt sandal]

thanks appreciate that

I've asked for some feedback from dev side

[gaunt sandal]

your shielded assets tab still displays 200 right?

[trim barn]

Yes it is

I'll be back 30 mins

[fluid lantern]

Okay, hey.

@gaunt sandal and @trim barn, I think I found it. Believe it's an indexer issue (or the api giving the relevant data). Cause I too unshielded USDC just now and can't see it getting picked up via the interface. I believe the interface reads balances via this endpoint:

https://indexer.namada.tududes.com/api/v1/account/[tnamaddresshere]

But token address tnam1pkl64du8p2d240my5umxm24qhrjsvh42ruc98f97 (this is USDC on namada) seems to show 0 for me.

While in the CLI:
namadac balance --owner key --token tnam1pkl64du8p2d240my5umxm24qhrjsvh42ruc98f97

it returns:
transfer/channel-5/uusdc: 10000000 (10 dollars). So here it does appear.

Were we able to query other people's transparent addresses via the CLI? I believe we could right? If so could you paste your tnam here. That way we can verify your USDC is still there.

(Oh btw to be clear I'm not a team member 😅!)

[gaunt sandal]

you may not be a team member but you are for sure an mvp.

[fluid lantern]

Oh yeah btw, you can verify tnam1pkl64du8p2d240my5umxm24qhrjsvh42ruc98f97 is USDC via this endpoint:
https://indexer.namada.tududes.com/api/v1/chain/token

[fluid lantern]

Muchh lovee pretooototototoorooroooo

[gaunt sandal]

@glass oak

[fluid lantern]

But let's see if that will actually help solving it tho

[gaunt sandal]

it would make a lot of sense if this was the culprit with regards to this particular issue (not seeing usdc transparent balance)

[gaunt sandal]

is that the right endpoint though? is it not supposed to include your personal tnam?

[fluid lantern]

Yeah [tnamaddresshere] part needs to be replaced

[gaunt sandal]

oh shoot my mistake hahaha

lol

I must be tired 😅

[trim barn]

I'm back if u need more actions about my wallet

[spring helm]

Btw thanks @trim barn for you feedback, i'll give you a reward

[fluid lantern]

Yes! Thank you @trim barn!

Btw, seeing your total USDC amount via the CLI as well:

namadac balance --owner tnam1qzuehnvsc9ymylw6tcdxnyyvl6caash9kqqh9ry2 --token tnam1pkl64du8p2d240my5umxm24qhrjsvh42ruc98f97
transfer/channel-5/uusdc: 304104620

The above explorer link @gaunt sandal sent should've already assured you of that

[spring helm]

#👋-general-chat message

[trim barn]

Yes it is, I would thank's your team for patience and fast answer ❤️ I'm glad to help U

[gaunt sandal]

@trim barn could you please try again on namadillo.app?

we think the error should be fixed now but please check 🙂

[trim barn]

I check it now

Same result, I try to refresh MASP ?

[gaunt sandal]

the issue is not with the masp, it's with the non-masp part

[fluid lantern]

It's not resolved yet, still don't see mine either. Don't think a restart of the indexer solved it.

[gaunt sandal]

ok. thanks @trim barn , back to the working bench I guess:)

zen and zenc haha

[trim barn]

Same result for Mozilla

[gaunt sandal]

should be fixed now - could you confirm?

[trim barn]

Hello team,
It is for namadillo.app (2nd screen)
It still not print in 5elements app (1st screen)

if u need more tell me !

[trim barn]

And I tried a new transaction of 50USDC Shielded > Unshielded : It work well !

[gaunt sandal]

as expected. tududes indexer (which powers namadillo app) was upgraded, assuming 5elements was not

[gaunt sandal]

now you can probably see it correctly in both interfaces correct?

[trim barn]

Yes it is ! Good job 💪

[spring helm]

Have you successful set your address about rewards of 80 nam ?

[gaunt sandal]

I think the bot is still not working for that..

[trim barn]

nop it still not working 😒

[spring helm]

ok

[honest nest]

I'm on armadillo, I connected the wallet, now I give "transfer", transparent, and "connect wallet" no reaction....