hey everyone
i'm shafik, i run an education platform and use n8n for basically everything.
i built chatbots for handling student questions and they work great, but monitoring them is absolutely exhausting
like you have to open the workflow, go to execution tab, and click through every single execution one by one to see what the bot is saying
and when 2 people are chatting at the same time? good luck figuring out which message belongs to which conversation
i was spending so much time just trying to follow what was happening
but the thing that really broke me was when i was watching a conversation live, student asked about pricing, and my bot just quoted completely wrong information i literally watched it happen and couldn't do anything. just sat there watching my bot mess up
so i built a dashboard where i can actually see conversations grouped properly (whatsapp, telegram, messenger all in one place), jump in when the bot screws up, and let the bot escalate to me when it needs help
been using it for my platform for a while now, works pretty well
but now i'm wondering - am i the only one who finds monitoring n8n chatbots this painful?
like how do you guys handle it? do you just not monitor them? build custom dashboards for every project?
i made a waitlist thing if anyone's curious: https://trilox.io
genuinely trying to figure out if this is a real problem or if i'm just being weird about it 😅