Delete assets for good?

[tawny pelican]

Does anyone know how to delete assets for good

[wicked terrace]

What "assets" are you referring to?

Since this is posted in the community forum my assumption is that you are trying to delete items (images, videos, uploaded 3d models) from your Content window.

If so, then just hover over the item and click the 'X' icon that appears. You'll be asked if you want to "hide" the object, for a reason unknown to me, the term "hide" was chosen but it's the same thing as deleting.

[tawny pelican]

I've done that and it still doesn't go away

[wicked terrace]

Are you able to show me a video of this? When I responded I tested it out and was able to “delete” an object, but perhaps I’m doing something differently than you or perhaps a bug was introduced.

[maiden pecan]

Hi. I have a similar problem. When i select an asset in the content section, dont appear the " X". I bought a pro suscription. That asset don't allow to the space runs correctly

[uncut folio]

hi, can you attach a photo?

[maiden pecan]

Hi @uncut folio . I saw tutorials to eliminate an asset but in the content section i can see any "X" ti delete one .
I need to delete it because a space dont allow to access for an animated fbx that crash all.

[uncut folio]

if you mouse over it, the X appears

[uncut folio]

to delete the contents this is not the form, on the home page there is the pencil symbol.

[maiden pecan]

Yeah. You are right, in the layers panel is possible eliminate it. But i have the problem that i can access to the space because it crash. So i can not see the layers panel 😥 .
Do you know some way to solve it?

[uncut folio]

Have you tried logging in with another PC?

[uncut folio]

if the space is public send me the link and I will try to access it.

[maiden pecan]

https://www.spatial.io/s/FerchoTorress-Virtual-Space2-6723a43d13a2ce7da7b1a06e?share=1838517445137152041

I am not sure about if you can access

[uncut folio]

in fact it won't let me in

[maiden pecan]

i have no publish

[wicked terrace]

Try:

• clearing your browser's cache, including all data and cookies
• using incognito/private mode
• using a different browser
• accessing on mobile (to verify the space is working)

This message occurs because, for whatever reason, the space has exceeded the browser's memory limit.

[maiden pecan]

I try with different browsers (Chrome, edge, opera) and mobile

[uncut folio]

try creating a new space to see if you can open it, ultimately recreate everything from scratch.

[maiden pecan]

Thanks Leonardo. I am doing it right now. However i loss the pro pay for that space because i cant recuperate it

[uncut folio]

If you trust me, write to me privately with your USERNAME and password so I can try to log in with my PC to understand better.

[wicked terrace]

Did you try clearing out your browser's cache, along with any saved data and cookies?

Did you try accessing the space on mobile?