#ERROR: Failed to recconect to space after a connection timeout

15 messages · Page 1 of 1 (latest)

ocean quarry
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Can anyone tell me why am I getting this error after one minute after I open any space? The page refreshes to homepage, and I get this toast message: "Failed to reconnect to space after a connection timeout"

ivory flume
elfin timber
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same here

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sandbox also does not load

vestal totem
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same after each interaction

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And to add more information its also not possible to load people list

ruby python
fickle void
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Same issue here, losing connection or space not loading entirely. Showcasing to clients tomorrow, should I reschedule them?

wary compass
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No need to worry @everyone! I also have the same problem, I think many people do! I understand when you have an event planned for today and here it is! I'm sure that everything will be fixed soon!) The Spatial team is cool. Thank you all @cedar torrent @distant osprey @keen cargo @wicked swallow for what you do! Sorry if I didn't tag anyone🙏🏻

limpid lintel
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same issue; what works -- loading static/cached/saved world data. what doesn't - voice chat, editing spaces, settings, joining the same server as others, sometimes loading the player list

bold lantern
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Hello @cedar torrent I have an opening of an important metaverse museum in Napoli (Italia) on 18th of January and I have this problem I can solve it please?

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and I dont find the way to put the portal ( before i used many times)

hoary walrus
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Same here! I have an important client session in Spatial tomorrow and need to make some final changes today... also, my avatar isn't loading and I just get an orange guy instead. Not sure if that's related to the same underlying issue

cedar torrent
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Hi everyone. I apologize for the technical difficulties. I just posted in #📢︱announcements that we are currently experiencing some technical issues and our engineering team is hard at work in getting everything fixed ASAP.

I don't have a timeline as to when things will be fixed, but will post in #📢︱announcements as soon as I know more.