#Not able to load spaces, failed

29 messages · Page 1 of 1 (latest)

agile pulsar
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What platforms are they not loading on? Just web? Or all platforms?

agile pulsar
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Can you confirm what phone you’re on and what version of the Spatial app?

deft tartan
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I really hope they figure out what's happening and how to stop it. There's been a few others this has happened to 😦

frosty arch
frosty arch
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I can now get in!
Thank you.

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This time it was repelled by a timeout!

worn blaze
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@pastel moat was this resolved?

worn blaze
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:/

frosty arch
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@agile pulsar
A hacker attack occurred during the event.

Metaverse Thanksgiving was interrupted. Very frustrating.

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I will check the video tomorrow and report back

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And I can no longer enter all of the spaces I use for my community activities!

worthy pivot
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Hi @agile pulsar

Our Spatial.io space is having the same problem! https://www.spatial.io/s/Cathias-Childrens-Memorial-6563d1626fd5f3ef4a2833bb?share=4467971655286943411

This is a Children's Memorial and we were about to send out a press release, only to find that On both Safari and Chrome browsers, we get a "Failed to load contents" error.

Also when logging in from an iPhone 15 Pro Max, the avatar is just in a falling state surrounded by white space.

Hope this gets resolved soon and more importantly that we did not lose all the work in building that space!

pulsar merlin
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Same problem here... I have lost four of my spaces.

hearty solstice
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there is no access to many spaces of my students

agile pulsar
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See #📢︱announcements for the latest on today’s issue with spaces not loading. A fix will be rolling out in the next 24 hours for all affected spaces.

frosty arch
pulsar merlin
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Thank you so much... my spaces are back.

frosty arch
wheat island
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I’m unable to get my sandbox loaded in the last 10 hours. The screen is stuck at the "Loading your sandbox... hang tight!" message. I’m wondering if this is somehow related to what you’ve been discussing here…

frosty arch
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@agile pulsar
I can't believe it!
I'm in the same situation again!

agile pulsar
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Looking into it

halcyon trail
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As they are getting errors for Christmas

wheat island
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@agile pulsar are you aware of any sandbox loading issues? The screen is stuck at "Loading your sandbox... hang tight!" message.

sharp harness
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Same here! I can publish but not to the Sandbox. @agile pulsar

agile pulsar
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We’re looking into that as well

sharp harness
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Awesome! Thank you 😎

frosty arch