#Certain collection will error out in random runs

1 messages · Page 1 of 1 (latest)

restive dust
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Collection tmd status will randomly error. Next run will fix it. Errors attached. Theres nothing different between the two runs, it just error out randomly

shell hullBOT
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Welcome @restive dust!

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shell hullBOT
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📝 If you want to review this again, antwanchild:
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shell hullBOT
# shell hull
**User Info**

Author of Linked Message: lomar6932
Person who Invoked the Command: Antwan
File Name: meta-2.log

Table of Contents:
Page 01: User Info
Page 02: Kometa Info
Page 03: Kometa Summary Info
Page 04: Kometa Config.yml YAML Validation
Page 05: Plex Configuration - Section 1
Page 06: Plex Configuration - Section 2
Page 07: Plex Configuration - Section 3
Page 08: Plex Configuration - Section 4
Page 09: Rec 01 - 💥 TRACEBACK ERROR
Page 10: Rec 02 - ❌ [ERROR]
Page 11: Rec 03 - ❌ CORRUPT FILE ERROR
Page 12: Rec 04 - ❌ OVERLAY LOAD ERRORS
Page 13: Rec 05 - ❌ OVERLAY IMAGE MISSING ERROR
Page 14: Rec 06 - ⚠️ [WARNING]
Page 15: Rec 07 - ⚠️ NO ITEMS FOUND IN PLEX
Page 16: Rec 08 - 💬 CONVERT WARNING
Page 17: Rec 09 - 💬 PRE KOMETA YAML
Page 18: Rec 10 - 💬💡️ PLEX DB CACHE ADVICE

shell hullBOT
ruby dirge
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We will need a log showing it working and a log showing it failing.

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Also, what is a "status collection"? Which specific collections are you talking about and what precisely does "error out" actually mean?

restive dust
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heres a working log, which basically the exact same thing with no changes from me but it just works

shell hullBOT
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📝 If you want to review this again, lomar6932:
:one: Right-click (or long press with phone) on the message that contains the log
:two: Select: Copy Message Link
:three: Use the command: /logscan <message_link> or !logscan <message_link> and paste the value copied from the previous step where you see <message_link> 📝

ruby dirge
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Which collections am I looking for? What do "error out" and "just works" mean?

restive dust
ruby dirge
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There are no collection-related errors in either of these logs.

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There are a few errors that differ between the two logs:

This is the error in your screenshot. TMDB is returning a 404 error when Kometa apparently asks for season information. Kometa has no control over that; it's entirely on TMDB's side. It's happening when attempting to apply an overlay. Happens on 2/3, not on 2/2.

|     6 | Unknown Error: (404 [Not Found]) Requested Item Not Found  - overlay problem, issue on TMDB side

This error differs in that it happens one fewer time on 2/3 than 2/2. This happens while setting ratings or the like.

|     5 | MDBList Error: Not Found
| (37/960) Scarpetta
| (229/960) Cunk on Earth
| (391/960) Home Before Dark
| (508/960) Madison
| (784/960) Spartacus: House of Ashur
|     4 | MDBList Error: Not Found
| (37/960) Scarpetta
| (392/960) Home Before Dark
| (509/960) Madison
| (785/960) Spartacus: House of Ashur

Same sort of thing here, but four times on 2/3, three time on 2/2. This is while processing metadata files.

|     3 | Metadata File Error: TVDb ID not mapped
| TVDb ID Mapping: 73141
| TVDb ID Mapping: 75978
| TVDb ID Mapping: 368207


|     4 | Metadata File Error: TVDb ID not mapped
| TVDb ID Mapping: 73141
| TVDb ID Mapping: 75978
| TVDb ID Mapping: 352408
| TVDb ID Mapping: 368207
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The common errors are all not collection-related, either.

restive dust
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thx mate, i will pass it by the dev of the tool

ruby dirge
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Nobody but TMDB can address intermittent 404 from TMDB on the same request at different times.

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I am assuming that none of these files changed between 2/2 and 2/3

inland remnant
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@restive dust you're alking about overlays, not collections.

It's a simple overlay file to apply an overlay based on tmdb_status

No idea why it 404 on you one run and not the next.
I use the same overlay file without issues

restive dust
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i went to the last 10 meta logs, it failed in 3 and passed 7, again i had zero interaction with it

inland remnant
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no, it has nothing to do with collections

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it just looks for

    plex_all: true
    filters:
      tmdb_status: ended
ruby dirge
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That 404 error has nothing to do with collections; it's occurring during an attempted to connection to TMDB.

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There's a different error that is caused by a label that doesn't exist:

| Plex Error: label: RequestNeeded not found

Perhaps that's a collection.

inland remnant
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not sure why it would be looking for season details. the overlay is applied on show level

inland remnant
ruby dirge
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Just suggesting that as a possible reason that collections came up.

inland remnant
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right yea perhaps

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thats why I stepped in cause things are being mixed up here

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Iomar is talking about the overlay file that applies an overlay based on tmdb status: on show level

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on most runs it processes without issues

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but some runs it 404s resulting in the overlays to be removed

ruby dirge
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The check for seasons is part of the routine initialization code behind creating a TMDbShow object:

|     return TMDbShow(self, tmdb_id, ignore_cache=ignore_cache)

Not conditionalized at all; always happens.

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FWIW

inland remnant
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right. well I got no idea why the 404 would happen for them..sometimes

ruby dirge
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Something on the TMDB side, I imagine. Runs performed with --log-requests would show the actual request being sent, which would show if the request is changing for some reason on the Kometa side.

orchid saffronBOT
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antwanchild used !aenh

@restive dust, anything else needed here? If not, please type /close and hit enter. Please respond within 24 hours of this message or it will be archived.