Posters not being updated on one specific show.

[frosty oak]

For some reason I can't figure out, one of my shows. The Lord of the Rings: The Rings of Power just will not have its posters updated via Kometa.

The folder in the assets folder and the folder with the media are named exactly the same, the files inside the folder in the assets folder are named correctly. Everything matches with every other series I'm trying to update. Just for some reason this one show will not have its posters updated.

Does anyone have any ideas what the problem might be?

[urban sail]

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[urban sail]

**Rec 03** - 💬 **CONVERT WARNING**

💬 CONVERT WARNING
Convert Warning: No * ID Found for * ID.
These sorts of errors indicate that the thing can't be cross-referenced between sites. For example:

Convert Warning: No TVDb ID Found for TMDb ID: 15733

In the above scenario, the TMDB record for The Two Mrs. Grenvilles ID 15733 didn't contain a TVDB ID. This could be because the record just hasn't been updated, or because The Two Mrs. Grenvilles isn't listed on TVDB.

The fix is for someone like you, perhaps to go to the relevant site and fill in the missing data.
For more information on handling these, [https://kometa.wiki/en/latest/kometa/logs/#warning]
39 line(s) with Convert Warnings. Line number(s): 63270, 63278, 63286, 70037-70046, 70048-70049, 70081-70090, 70092-70093, 70125-70134, 70136-70137

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[thorn kettle]

I would probably turn on show_missing_assets and do a run with --trace to see if that log revealed any more detail.

[frosty oak]

Looking through the trace log it just says it can't find the asset folder. Although it is showing a weird character instead of a space between a few of the words. I'm going to assume that is the cause of the issue?

[thorn kettle]

That will be it. This is typically why I recommend letting Kometa create the asset folders; that way it creates precisely what it's looking for.

In this case that's the name of the folder on your media filesystem. Whatever those blocks are, they're in the series folder name.

[frosty oak]

I'm not quite sure why Sonarr would have created the folder with those weird characters in it. But, at least I know the reason why and can work on fixing it.

[thorn kettle]

All we can do is read the log.

[upbeat solar]

antwanchild used !aenh

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