#Commonsense Content ratings stop working after update

1 messages · Page 1 of 1 (latest)

devout agate
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Hi, guys... I was using kometa nighlty build for over a year or so... in this build only, the content ratings work properly for me.. Unfortunately i update to 2.2.0... And the overlay of parental ratings stooped applying for the new media... I noticed the labels not generated so this cause overlays not to apply... I try to downgrade to 2.1.0 ... 2.0.2 and so on but nothing change... Any ideas how to fix it?

sour dockBOT
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Welcome @devout agate!

It looks like you have not yet completed the id:customize section of our Discord server, this will allow us to help you quicker.

Someone from <@&938443185347244033> will assist when they're available.

Including meta.log from the beginning is a huge help. Type !logs for more information.

After attaching your log, do not forget to hit the green check boxes when prompted by our bot.

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You can press the "Close Post" button above or type /close at any time to close this post.

simple fractal
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That log is from 2.1.0, can you update to 2.2.0 please

jaunty tangle
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That's also not commonsense. That's imdb parental labels

devout agate
devout agate
stiff pendant
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Could you drop the actual meta.log file here. I think you took the output from the terminal instead of the log itself.

hasty shoalBOT
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Providing Log Files

1: Go to your config folder

2: Go into the logs folder

3: Look for meta.log (not meta.1.log etc)

4: Drag it in the Discord thread - the whole thing, DO NOT EDIT IT

5: Still confused? ¯_(ツ)_/¯

Log file too big? USE PASTEBIN or ZIP THE FILE

sour dockBOT
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📝 If you want to review this again, antwanchild:
:one: Right-click (or long press with phone) on the message that contains the log
:two: Select: Copy Message Link
:three: Use the command: /logscan <message_link> or !logscan <message_link> and paste the value copied from the previous step where you see <message_link> 📝

sour dockBOT
# sour dock
**Kometa Info**
Kometa Header

Version: 2.2.0
Start Time: 11:44:58 2025-07-16 Finished: 11:46:05 2025-07-16 Run Time: 0:01:06

Kometa Footer

Finished Libraries Run
Version: 2.2.0
Start Time: 11:44:58 2025-07-16 Finished: 11:46:05 2025-07-16 Run Time: 0:01:06

Available Kometa Versions

as of 2025-07-16 14:40:11

Kometa Version (Master branch)

2.2.0

Kometa Version (Develop branch)

2.2.0

Kometa Version (Nightly branch)

2.2.0-build31

bleak halo
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appearance in the log summary, you are only running overlays, because there is no operations being done, or collections, but the complete log file will also give us a copy of your config

stiff pendant
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@devout agate - Please drop a complete meta.log (start to finish, unaltered) here and reply yes and yes to the Luma logscan bot.

west jacinth
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In the first log above, you are running only overlays, so none of these operations are being performed:

    operations:
      mass_critic_rating_update: imdb
      mass_audience_rating_update: mdb_tomatoesaudience
#      mass_user_rating_update: user
      mass_content_rating_update:
      - mdb_commonsense
      - mdb_age_rating
      - omdb
      mass_imdb_parental_labels: none

Which means that any overlays, etc. that rely on these values will not be working as expected.

The config itself seems fine.

In the first log, three things get overlays but none of them get applied for various reasons.

In these two cases, Kometa asked Plex for the artwork to apply overlays, however, the art that Plex sent is an image which already carries Kometa overlays. Kometa will not apply overlays again to such an image, so it tells you about it. You need to fix it by choosing a poster in Plex that doesn't already have overlays.

The typical cause of this is that the "Overlay" label was removed from the item without the art being changed.

| Alien: Covenant
|     Overlay Error: This item's poster already has an Overlay. There is no Kometa setting to change; manual attention required.
|   Overlays Attempted on Alien: Covenant: Overlay File (0) gradient, ...
|
| Django Unchained
|     Overlay Error: This item's poster already has an Overlay. There is no Kometa setting to change; manual attention required.
|   Overlays Attempted on Django Unchained: Overlay File (0) gradient, ...
|

On this one, the overlays on the item are the same as the overlays which were applied last time; no update is needed.

| The Martian
|   Overlay Update Not Needed (Current Overlays: Overlay File (0) gradient, ...
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In the second log excerpt there are no problems I can see; just a bunch of Plex searches that don't find anything.

The three attempted overlay applications fail for the same reasons as the other log.

west jacinth
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A complete log would probably shed more light.