IMDB popular keeps failing | Kometa | Page 1

hushed nest Dec 22, 2024, 4:25 PM

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I keep getting these issues with IMDP Popular, but only on tv shows.

median steepleBOT Dec 22, 2024, 4:25 PM

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Welcome @hushed nest!

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median steepleBOT Dec 22, 2024, 4:25 PM

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median steeple You can press the "Close Post" button above or type `/close` at any time to clos...

hushed nest Dec 22, 2024, 4:26 PM

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📎 meta.log

median steepleBOT Dec 22, 2024, 4:27 PM

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📝 If you want to review this again, chase_f:
:one: Right-click (or long press with phone) on the message that contains the log
:two: Select: Copy Message Link
:three: Use the command: /logscan <message_link> or !logscan <message_link> and paste the value copied from the previous step where you see <message_link> 📝

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**Rec 03** - ❌⏰ **KOMETA SCHEDULED TIME CONFLICT**

❌⏰ KOMETA SCHEDULED TIME CONFLICT
This Run took: 0:25:05
Time between Kometa Scheduled time and Plex Maintenance start: 21:00:00
Kometa scheduled start time: 2:00
Plex Scheduled Maintenance start time: 2:00
Plex Scheduled Maintenance end time: 5:00
You are within the maintenance window between Plex maintenance start time: 2:00 and end time: 5:00. Adjust the Kometa Scheduled start time to 5:00 or adjust the Plex Scheduled Maintenance times to end prior to the Kometa Scheduled run time.
For more information on Plex Maintenance, see https://support.plex.tv/articles/202197488-scheduled-server-maintenance/

fallow trellis Dec 22, 2024, 4:51 PM

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The log is incomplete, and not providing the error only in a screenshot form makes it a little more difficult to find in this log.

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Plex told Kometa that these three shows are in the TV library:

[INFO]     | ('tt0773262', 'imdb')  # Dexter
[INFO]     | ('tt0386676', 'imdb')  # The Office
[INFO]     | ('tt3032476', 'imdb')  # Better Call Saul

But the internal IDs that Plex gave Kometa apparently don't exist in Plex.

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Kometa: "Hey, Plex, can I get information on Dexter, which you told me you are storing under internal ID 629751?"

Plex: "I cannot find any such thing."

| plexapi.exceptions.NotFound: (404) not_found; (redacted)/library/metadata/629751 <html><head><title>Not Found</title></head><body><h1>404 Not Found</h1></body></html> |

The other two fail the same way.

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This is either an issue in Plex, or bad information from Plex at some point which Kometa cached.

All three of these shows are newly added to the Kometa cache on this run, so that argues in favor of some breakage inside Plex:

[INFO]     |  Cache  |  +  | plex://show/5d9c08254eefaa001f5d6dcb           | TVDb ID: 273181  | IMDb ID: tt3032476  | Better Call Saul |
[INFO]     |  Cache  |  +  | plex://show/5d9c086c46115600200aa2ea           | TVDb ID: 79349   | IMDb ID: tt0773262  | Dexter |
[INFO]     |  Cache  |  +  | plex://show/5d9c08762192ba001f311efc           | TVDb ID: 78107   | IMDb ID: tt0290978  | The Office |

hushed nest Dec 22, 2024, 5:27 PM

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Okay - just done a db repair - nothing has changed with those titles, I was having issues with this for a while so I removed the cache guessing why they're showing as new

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will try again now

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Found the problem

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In the Config on Kometa I had split duplicates to true, and it was trying to split those failed ones

scenic hawk Dec 22, 2024, 5:41 PM

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hushed nest In the Config on Kometa I had split duplicates to true, and it was trying to spl...

Can you elaborate on this a bit more?

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Just in case there's something we need to cover/account for

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I've never personally considered the impact on mapping IDs when duplicates are split

hushed nest Dec 22, 2024, 5:43 PM

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I had it enabled on my config originally and never removed it, but updated Kometa a few weeks ago and have had the issue since, but since tried it in isolated environments and had the same issue with that version, but as it was just me never really raised it - I can't speak to why it breaks, just that when I run kometa it gets to the splitting duplicates and then fails not long after. When I disable the split it never gets to that stage and skips over it and nothing fails

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I have ran a db repair, but it had the same issue after that

scenic hawk Dec 22, 2024, 5:44 PM

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And we are talking about the 404 error yeah?

hushed nest Dec 22, 2024, 5:44 PM

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yeah

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the one in my screenshot

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might have just been something funky with my plex

scenic hawk Dec 22, 2024, 5:45 PM

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It would be worth us reviewing the Kometa code to see how it handles IDs when duplicates are split

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I don't know that the cached IDs are updated when the operation runs to split dupes

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If a new version of a movie is added, I think Plex automatically merges them right?

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That may have an impact on the IDs that Kometa uses

hushed nest Dec 22, 2024, 5:46 PM

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Yeah if I have two versions of the same movie it puts them together

fallow trellis Dec 22, 2024, 5:48 PM

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Splitting duplicate TV is probably odd to begin with since the actual duplicate is an episode file way down inside the show; not sure what actually get deduped and how Plex handles it.

tidal fableBOT Dec 31, 2024, 1:40 AM

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antwanchild used !aenh

@hushed nest, anything else needed here? If not, please type /close and hit enter. Please respond within 24 hours of this message or it will be archived.

#IMDB popular keeps failing