#No TMDb ID for Guid

1 messages · Page 1 of 1 (latest)

sonic orioleBOT
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Welcome @nimble dragon!

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sonic orioleBOT
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When trying to make a TMDb dynamic collection, I'm noticing that all of of my movies are showing No TMDb ID for Guid: plex://movie/<guid>. I do see that I connect to TMDb successfully in the logs, and if Ilook at the XML for a movie I can see it has a TMDb ID in the contents (i've attached an XML for kick-ass). I did try doing a full metadata refresh, but doesn't seem to have helped. Any insight is appreciated

reef shore
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@nimble dragon what is the naming of an example movie? Sounds like items are not matched in plex.

nimble dragon
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The name in Plex

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?

reef shore
nimble dragon
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/movies/Kick-Ass (2010)/Kick-Ass (2010) [HDTV-1080p].mkv

reef shore
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Plex does have a recommended naming scheme. That does not match plex’s recommended naming scheme. And Kometa recommends TRaSH naming convention

nimble dragon
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The plex agent doesn't have any issue identifyting the movie though

reef shore
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If you go to your library and show all unmatched what do you see?

slate birch
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Can you provide the full log file, not whatever this is?

rigid plankBOT
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Providing Log Files

1: Go to your config folder

2: Go into the logs folder

3: Look for meta.log (not meta.1.log etc)

4: Drag it in the Discord thread - the whole thing, DO NOT EDIT IT

5: Still confused? ¯_(ツ)_/¯

Log file too big? USE PASTEBIN or ZIP THE FILE

nimble dragon
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I did provide the full log file

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Oh no I didn't, one moment

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@reef shore no matches for "unmatched"

reef shore
nimble dragon
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For reference, what I provided is the terminal output

reef shore
nimble dragon
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Runs take about 10 minutes, will provide a fresh valid log from the logs folder once it's done

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I lied, 3 mintues this time lol

sonic orioleBOT
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📝 If you want to review this again, gnomebytes:
:one: Right-click (or long press with phone) on the message that contains the log
:two: Select: Copy Message Link
:three: Use the command: /logscan <message_link> or !logscan <message_link> and paste the value copied from the previous step where you see <message_link> 📝

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**User Info**

Author of Linked Message: ImDevinC
Person who Invoked the Command: ImDevinC
File Name: meta.log

Table of Contents:
Page 01: User Info
Page 02: Kometa Info
Page 03: Kometa Summary Info
Page 04: Kometa Config.yml YAML Validation
Page 05: Plex Configuration - Section 1
Page 06: Plex Configuration - Section 2
Page 07: Plex Configuration - Section 3
Page 08: Rec 01 - 💥 [CRITICAL]
Page 09: Rec 02 - 💥 INTERNAL SERVER ERROR
Page 10: Rec 03 - ❌ [ERROR]
Page 11: Rec 04 - ❌ IMAGE SIZE ERRORS
Page 12: Rec 05 - ⚠️ [WARNING]
Page 13: Rec 06 - 💬 Kometa CACHE

reef shore
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Looks like you have a server error and plex does not like the image size. So that will kill it. Or at least that portion of your run

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And also wouldn’t recommend keeping cache set to false

nimble dragon
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I run my setup a little strange as a kubernetes cronjob, I'm ok with cache false for now

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The plex image size is for a single entry, glad to kow what's has been wrong there, but it doesn't look to stop processing that section

slate birch
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With no cache, it could be that when attempting to build the dynamic collections [which happens prior to updating the cache db], there is no cached lookup data to leverage, resulting in this "no TMDB ID" error.

That's just a guess based on the symptom.

nimble dragon
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Alright, one moment, let me try turning it on and running it twice more

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Once with cache enabled to populate cache, a second time to utilize the cache

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Weiiiird, that looks to be fixing it, already seeing tmdb ID's populated on the first run through

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Gonna wait until it's done just to validate

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Eyyy, it's working now! Thanks, I'll look at making sure I keep my cache around as well. Appreciate all the help!