#Overlay not getting updated

1 messages · Page 1 of 1 (latest)

visual lotus
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Hey!
Basically, I've noticed that imdb has scores for the episodes of season 5 of solar opposites and plex has scores but I'm not getting the overlay update. The logs say that the overlay does not need an update. Any clues?
Thanks!

pale frostBOT
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vital chasm
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Not sure, I can't reproduce it. If I use your config on a test library it works as expected.

celest mural
pale frostBOT
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📝 If you want to review this again, antwanchild:
:one: Right-click (or long press with phone) on the message that contains the log
:two: Select: Copy Message Link
:three: Use the command: /logscan <message_link> or !logscan <message_link> and paste the value copied from the previous step where you see <message_link> 📝

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**Plex Configuration** - Section 1

Using Asset Directory: config/assets
Connected to server rafa-mini-pc-ubuntu version 1.40.4.8679-424562606
Running on Linux version 6.2.0-34-generic
Plex DB cache setting: 40 MB
PlexPass: True on Public update channel.
Scheduled maintenance running between 2:00 and 6:00
Connected to library Movies
Type: Movie
Agent: tv.plex.agents.movie
Scanner: Plex Movie
Ratings Source: Rotten Tomatoes
Movies Library Connection Successful

vital chasm
celest mural
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based on that log, there are not any updates being made to solar opposites. so whatever updates happened on a previous run

vital chasm
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Also, Kometa doesn't think that the overlay configuration has changed, so the overlays are not applied.

You might try a run with reapply_overlays: true to force Kometa to regenerate new overlays.

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I'm not sure how you get into that situation where only one of the overlays is applied, but Kometa doesn't think the new ones need to be updated.

That is apparently what Kometa thinks, however, so maybe forcing new overlays will clear that.

celest mural
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could be a cache issue, and per last run may have not had a rating for those episodes. you could also try renaming your cache

visual lotus
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I should have said this but this has been like this for a few runs

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Like the first time the season came out and I downloaded it imdb didnt have scores

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But now it does and this hasnt updatede

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How long does the cache take to expire?

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I know that reapply true will fix the issue, but as it has been mentioned here several times, I would like to avoid having that option in true always

vital chasm
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I wasn't suggesting to set it to true always, just once for test purposes to see if that might clear whatever state Kometa has found itself in where it thinks those episodes already have ratings overlays applied to them.

visual lotus
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That will definitely help

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I am asking, if possible, for a way of preventing this

vital chasm
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No way to say since I can't reproduce it nor is there anything in the log that would explain why it's happening.

visual lotus
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maybe the cache thing that it was being mentioned by Antwan?

vital chasm
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Wouldn't hurt to try.

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Have you [or a script] done anything with the images in Plex outside of Kometa?

visual lotus
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nope

visual lotus
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well, after renaming the cache and running everything again (which took more than 2 hours and 30 minutes) the scores appeared

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what can I do? should I update the cache expiration time?

vital chasm
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I would expect it to behave fine going forward. There is no way to tell you what you may need do since the scenario you describe should not have arisen in the first place.

tawdry echoBOT
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antwanchild used !afnh

@visual lotus, anything further needed here? If not, please type /close and hit enter. Please respond within 24 hours of this message or it will be archived.

visual lotus
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This is not the first time this happens to me

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You can check in the channel

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That is why I’m concerned

celest mural
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right, but as carrot said this shouldn't have happened in the first place. options depend on what else may be going on. Could just be a simple cache issue, could be a plex issue, could be a db issue. But going forward this shouldn't happen