#Some Sonarr Tags not showing in Collection

1 messages · Page 1 of 1 (latest)

nova token
#

Hi guys,
Not sure why, but I have created a collection based on Sonarr tags, and 90% of them have been added to my collection, but looks like 4 series haven't. Tom and Jerry being one of them... I've hecked Sonarr and the tags are definitely there. For some reason its just not grabbing all of them. Any ideas?

indigo hornetBOT
#

Welcome @nova token!

Someone from <@&938443185347244033> will assist when they're available.

Including meta.log from the beginning is a huge help. Type !logs for more information.

After attaching your log, do not forget to hit the green check boxes when prompted by our bot.

#

You can press the "Close Post" button above or type /close at any time to close this post.

nova token
indigo hornetBOT
#

📝 If you want to review this again, finemoves:
:one: Right-click (or long press with phone) on the message that contains the log
:two: Select: Copy Message Link
:three: Use the command: /logscan <message_link> or !logscan <message_link> and paste the value copied from the previous step where you see <message_link> 📝

sly kite
#

Kometa asks Sonarr for everything with your tag, and Sonarr returns 66 items:

| Builder: sonarr_taglist: ['amostv']                                                                |
|                                                                                                    |
|                                                                                                    |
| 66 IDs Found                                                                                       |

62 of those things are in your Plex library and get added to the collection:

|=============================== Adding to AMOS' TV SHOWS Collection ================================|
|                                                                                                    |
|  1/62 | AMOS' TV SHOWS Collection | = | Batman                                                     |
...
| 62/62 | AMOS' TV SHOWS Collection | = | Hot Wheels Let's Race                                      |
|                                                                                                    |
| 62 Shows Processed 0 Shows Added                                                                   |

While 4 of them are not in Plex so far as Plex and Kometa can tell:

|============================ Missing Shows from Library: AMOS' TV SHOWS ============================|
|                                                                                                    |
| AMOS' TV SHOWS Collection | ? | Tom and Jerry (TVDb: 72860)                                        |
| AMOS' TV SHOWS Collection | ? | Spider-Man (1981) (TVDb: 77686)                                    |
| AMOS' TV SHOWS Collection | ? | Dragon Ball Z (TVDb: 81472)                                        |
| AMOS' TV SHOWS Collection | ? | Batman: Caped Crusader (TVDb: 403170)                              |
|                                                                                                    |
| 4 Shows Missing                                                                                    |
#

There are shows with 2 of these names in the library:

| Mapping Error | local://205363                                 | No match in Plex for "Dragon Ball Z" |
...
| Processing: 322/356 Tom and Jerry                                                                  |

But there are match issues with them:

| Dragon Ball Z             | No TMDb ID for Guid: local://205363                                    |
| Tom and Jerry             | No TMDb ID for IMDb ID: tt16311516                                     |

Dragon Ball Z is not matched in Plex, so Plex doesn't know what it is, and whatever Tom & Jerry is matched as in Sonarr is apparently not the same thing as it's matched to in Plex.

There is no sign of Spider-Man or Batman: Caped Crusader being in Plex at all.

nova token
#

interesting. ok I haven't run into this matching problem before. Here's what shows up in Plex and Sonarr. They appear to be displaying the same show, title and summary... 🤷‍♂️

quaint zenith
#

i would do a rematch on tom and jerry. that imdb id doesnt exist anymore so it may need rematched to get the new ID

nova token
#

ahh ok, I just found the 'unmatch' option in plex. Then did an auto match on it. I'll try another Kometa run and see if that now helps...

#

Although, Plex can't find a match for Dragon Ball Z... 🤔 only Tom and Jerry...

#

actually, found a few links on google. Others are finding the same issue with Dragon Ball Z

nova token
#

I can see that you can change the Agent for each library... TMDB seems to find Dragon Ball Z and rename episodes correctly. But It doesn't work with Tom and Jerry. Can you use different agents for different TV Series?

#

I only seem to be able to edit the Agent for the entire library...

quaint zenith
#

dragon ball z works fine here

#

and no agents are per library

#

thats what i use on all tv show libraries

#

and ordering tvdb as i use sonarr

quaint zenith
nova token
#

Yeah I finally got the 2 missing tv series to match. I had to change the agent to match Dragon Ball Z... it didn't show up in the Plex Series Agent....

#

And Tom and Jerry had 2 matches in the Plex Series Agent. I tried the 2nd option and they are both mathing now... and showing up in my collection based on the sonarr tags.

#

I guess once they match, and you change agents, you don't lose the matches you've got?

#

Because I had to grab a match from each agent.