TMDB v TVDB but both exist and have for a month | Kometa | Page 1

stone jolt Jun 11, 2024, 11:58 PM

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Getting new error never seen before

strong bloomBOT Jun 11, 2024, 11:58 PM

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Welcome @stone jolt!

Someone from <@&938443185347244033> will assist when they're available.

Including meta.log from the beginning is a huge help. Type !logs for more information.

After attaching your log, do not forget to hit the green check boxes when prompted by our bot.

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You can press the "Close Post" button above or type /close at any time to close this post.

strong bloomBOT Jun 11, 2024, 11:58 PM

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strong bloom You can press the "Close Post" button above or type `/close` at any time to clos...

stone jolt Jun 11, 2024, 11:58 PM

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📎 meta.log

strong bloomBOT Jun 11, 2024, 11:58 PM

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📝 If you want to review this again, keatingfish:
:one: Right-click (or long press with phone) on the message that contains the log
:two: Select: Copy Message Link
:three: Use the command: /logscan <message_link> or !logscan <message_link> and paste the value copied from the previous step where you see <message_link> 📝

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**Rec 03** - ❌ **[ERROR]**

❌ [ERROR]
Error messages found in your attached log.
There is a very strong likelihood that Kometa did not complete all of what you wanted. Some [ERROR] lines can be ignored.
For more information on handling these, [https://kometa.wiki/en/latest/kometa/logs/?h=[error]#error]
1 line(s) with [ERROR] messages. Line number(s): 16247

warm zephyrBOT Jun 11, 2024, 11:59 PM

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500 Internal Server Error

A 500 Internal Server Error happens when the server has an unexpected error when responding to an API request.

Effectively Plex is saying "Something went wrong, but no developer foresaw it to add error handling and no tester ran into it to make error handling get added, so all I can say is 'the bad thing happened'"

There could be any number of reasons why this happens and it depends on what server Kometa is talking to although its most likely coming from your Plex Server.

Most of the time these errors need to be resolved by changing something specific to your set up but some do come up that can be fixed (i.e. Plex throws one if you upload a photo larger then 10 MB)

Many Appbox Setups will throw this error when too many requests are sent
Take a look at the following logs:
1️⃣ Settings | Manage | Console -> then filter on Error and Warning to see what might be going on
2️⃣ Check the plex logs (container or other) for the "Busy DB Sleeping for 200ms)

keen ember Jun 12, 2024, 12:00 AM

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@stone jolt not much Kometa can do about the 500 error

stone jolt Jun 12, 2024, 12:00 AM

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just using this to see why the erorr is happening

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i dont get the 500 error though

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im running kometa on the actual box

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oh

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500 error to the movie db right?

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yeah makes sense.

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its trying to hit themoviedb to check returning/airing

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and moviedb must be down on the api or something

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I was like I never changed anything lol 🙂 :P)

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(500) internal_server_error; (redacted)/library/metadata/118587/posters <html><head><title>Internal Server Error</title></head><body><h1>500 Internal Server Error</h1></body></html>

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thats what the critical summary says

keen ember Jun 12, 2024, 12:03 AM

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i know what the message says. LOL. i'm reading the log

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have you recently changed a poster?

stone jolt Jun 12, 2024, 12:04 AM

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I removed some items from plex

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thats about it

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but i dont know why id get a 500 error for that

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the movie part goes through fine

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only on tv and only after the returning overlay is ran

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does it die

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oh boy.

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no clue how im going to find that

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is there a detailed log I can enable

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i dont see what it could be though

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i haven't added any new tv shows

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since yesterday when it worked fine

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I also haven't modified any tv posters

keen ember Jun 12, 2024, 12:08 AM

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in your /config/overlays, do you have a tv original posters directory or something like it

stone jolt Jun 12, 2024, 12:08 AM

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yeah klet me go into that

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its empty

keen ember Jun 12, 2024, 12:09 AM

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ok never mind

stone jolt Jun 12, 2024, 12:10 AM

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just looked over all my tv show posters and none are even at 2mb

keen ember Jun 12, 2024, 12:10 AM

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there really is not for for anyone, except maybe plex, to know what happened

stone jolt Jun 12, 2024, 12:10 AM

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yeah but why can't i get a log that shows where it broke

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that would let me narrow it to the show at least

keen ember Jun 12, 2024, 12:10 AM

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maybe the plex log might have some info for you

stone jolt Jun 12, 2024, 12:11 AM

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instead Kometa just errors out and spits nothing

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I cant even check the last one that went through fine

keen ember Jun 12, 2024, 12:12 AM

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stone jolt instead Kometa just errors out and spits nothing

the error came from plex, not Kometa. Basically this is Kometa making a request to Plex and then something explodes inside plex. There isn't anything Kometa can do about it. possibly a database issue

fair raven Jun 12, 2024, 12:12 AM

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Kometa is making a request to Plex, and something explodes inside Plex, so Plex returns a 500.
Kometa has no way to know what happened inside Plex.

stone jolt Jun 12, 2024, 12:12 AM

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I understand that piece of it.

fair raven Jun 12, 2024, 12:12 AM

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Perhaps the Plex log around that time has something to say.

stone jolt Jun 12, 2024, 12:12 AM

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There's no way from a Kometa log to have it show the last file that went through without a 500 though

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cuz then i could easily find where the break is

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since it does them alphabetically

keen ember Jun 12, 2024, 12:13 AM

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it may not be a file issue. it may just been something else in plex that exploded

stone jolt Jun 12, 2024, 12:13 AM

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alright rerunning with console in plex active

fair raven Jun 12, 2024, 12:15 AM

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You could enable log-requests or perhaps trace logging; they might shed some light.

stone jolt Jun 12, 2024, 12:15 AM

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definitely something voer 10mb

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but plex doesnt even tell me what

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damn it

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118587

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wait i should be able to xml that

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weird. what if poster is breaking it

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but didnt break it yesterdaay

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lol

strong bloomBOT Jun 12, 2024, 12:16 AM

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Keating

:rofl: lol!!!

stone jolt Jun 12, 2024, 12:17 AM

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so its in the overlay section also @fair raven so could it be an overlay issue. If so, was there a way to remove all overlays then reapply?

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only overlay i use is returning/airing btw.

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ok the 500 is gone but i still get Unknown Error: (404 [Not Found]) Requested Item Not Found

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📎 meta.log

strong bloomBOT Jun 12, 2024, 12:22 AM

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📝 If you want to review this again, keatingfish:
:one: Right-click (or long press with phone) on the message that contains the log
:two: Select: Copy Message Link
:three: Use the command: /logscan <message_link> or !logscan <message_link> and paste the value copied from the previous step where you see <message_link> 📝

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**Rec 01** - ❌ **[ERROR]**

❌ [ERROR]
Error messages found in your attached log.
There is a very strong likelihood that Kometa did not complete all of what you wanted. Some [ERROR] lines can be ignored.
For more information on handling these, [https://kometa.wiki/en/latest/kometa/logs/?h=[error]#error]
1 line(s) with [ERROR] messages. Line number(s): 16247

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📎 parsed_meta.log_config_Keating.yml

stone jolt Jun 12, 2024, 12:25 AM

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yeah cant figure out the 404 not found error that I have now

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still in the returning overlay section

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related to what if. so I just need to figure out how to remove that overlay from all shows, then I can rerun with my normal config

keen ember Jun 12, 2024, 12:28 AM

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you could run with --log-requests and see what you get?

stone jolt Jun 12, 2024, 12:29 AM

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I think i figured it out

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I had to do a plex dance on the tv show

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and then modify out the poster

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but now its erroring cuz the overlay is gone

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or the label for the overlay

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so just trying to figure out how to remove it via kometa

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so I can re-add it again

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also i think the reason it didn't break prior was that the What If show just got flagged as returning

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so it was trying to add an overlay and that pushed it over the 10mb

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i just cant figure out how to fix that overlay error now

keen ember Jun 12, 2024, 12:32 AM

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do you use assets?

stone jolt Jun 12, 2024, 12:33 AM

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whatcha mean

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posters?

keen ember Jun 12, 2024, 12:33 AM

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do you set posters in plex, or how do you set posters?

stone jolt Jun 12, 2024, 12:33 AM

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So I throw the poster into the asset folder for Kometa then run Kometa

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the posters load fine

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then for TV, I use the returning/airing overlay only.

keen ember Jun 12, 2024, 12:34 AM

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that is literally what i just asked you

stone jolt Jun 12, 2024, 12:34 AM

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Sorry got off work and my brain is still on medical spreadsheet stuff

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So what happened I think is.

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What if got marked as returning in tmdb

keen ember Jun 12, 2024, 12:34 AM

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right, so if you have the poster in the asset folder, Kometa should reapply it

stone jolt Jun 12, 2024, 12:34 AM

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and it pushed the poster over the top

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so I had to them modify the poster and I just overwrote what was in the asset folder

keen ember Jun 12, 2024, 12:35 AM

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so then find a different poster

stone jolt Jun 12, 2024, 12:35 AM

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the poster is only 400kb now

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but now its erroring on the overlay

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saying it can't find anything

keen ember Jun 12, 2024, 12:35 AM

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how is it erroring?

stone jolt Jun 12, 2024, 12:35 AM

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Unknown Error: (404 [Not Found]) Requested Item Not Found

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its trying to do the overlay piece and dies on the what if show

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in plex that show has no label assigned to it

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and no overlay now

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because of my poster fix

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so Kometa thinks it has an overlay? but isn't finding it? just not sure how to fix the error since I plex danced, and changed posters

keen ember Jun 12, 2024, 12:38 AM

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kometa doesn't think it has an overlay because the label isn't there

stone jolt Jun 12, 2024, 12:38 AM

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wiped out the kometa asset folder for the show

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to see if it will jus auto gen a blank one

keen ember Jun 12, 2024, 12:38 AM

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in plex, empty trash, optimize and clean bundles

stone jolt Jun 12, 2024, 12:40 AM

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ok did all 3

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also wiped out the show folder in assets

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re-running

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still giving me a 404 error

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it did generate the assets folder again though

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let me add posters back in and re-run

keen ember Jun 12, 2024, 12:42 AM

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404 is probably tmdb

stone jolt Jun 12, 2024, 12:42 AM

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📎 meta.log

strong bloomBOT Jun 12, 2024, 12:42 AM

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📝 If you want to review this again, keatingfish:
:one: Right-click (or long press with phone) on the message that contains the log
:two: Select: Copy Message Link
:three: Use the command: /logscan <message_link> or !logscan <message_link> and paste the value copied from the previous step where you see <message_link> 📝

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**Rec 01** - ❌ **[ERROR]**

❌ [ERROR]
Error messages found in your attached log.
There is a very strong likelihood that Kometa did not complete all of what you wanted. Some [ERROR] lines can be ignored.
For more information on handling these, [https://kometa.wiki/en/latest/kometa/logs/?h=[error]#error]
1 line(s) with [ERROR] messages. Line number(s): 16247

stone jolt Jun 12, 2024, 12:43 AM

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yeah so hits returning shows, and then cant find the what if show

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but its on tmdb

keen ember Jun 12, 2024, 12:46 AM

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you could run with trace logging

stone jolt Jun 12, 2024, 12:46 AM

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kometa right?

keen ember Jun 12, 2024, 12:46 AM

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yes

stone jolt Jun 12, 2024, 12:47 AM

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python kometa.py -r --trace

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?

keen ember Jun 12, 2024, 12:47 AM

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si

stone jolt Jun 12, 2024, 12:47 AM

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spits it out in the log folder i assume

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also appreciate this. first actual big error ive faced since initial setup

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yeah just a requested item not found

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hmmm

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but i just checked the show, my folder, my ids, plex, and tmdb and they align

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📎 meta.log

strong bloomBOT Jun 12, 2024, 12:49 AM

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📝 If you want to review this again, keatingfish:
:one: Right-click (or long press with phone) on the message that contains the log
:two: Select: Copy Message Link
:three: Use the command: /logscan <message_link> or !logscan <message_link> and paste the value copied from the previous step where you see <message_link> 📝

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**User Info**

Author of Linked Message: Keating
Person who Invoked the Command: Keating
File Name: meta.log

Table of Contents:
Page 01: User Info
Page 02: Kometa Info
Page 03: Kometa Summary Info
Page 04: Kometa Config.yml YAML Validation ✅
Page 05: Plex Configuration - Section 1
Page 06: Plex Configuration - Section 2
Page 07: Rec 01 - ❌ [ERROR]

keen ember Jun 12, 2024, 12:52 AM

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what if you delete your cache file

stone jolt Jun 12, 2024, 12:53 AM

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kometa cache right? config.cache?

keen ember Jun 12, 2024, 12:54 AM

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yes

stone jolt Jun 12, 2024, 12:55 AM

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re-running 🙂

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ok all posters a-ok, overlay time

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76238 tvdb id

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no tmdb id found

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time to find out what that is

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the hunger. ah

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so that doesnt make sense

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cuz the tmdb id for The Hunger has the tvdb id in it

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hasn't been touched in a month

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Convert Warning: No TMDb ID Found for TVDb ID: 76238 is the new error

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warm zephyrBOT Jun 12, 2024, 1:01 AM

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Convert Errors in your kometa.log?

Convert Error: No TVDb ID Found for TMDb ID: 15733
Convert Error: No TMDb ID Found for IMDb ID: tt14431252

These sorts of errors indicate that the thing can't be cross-referenced between sites. For example, at the time of that error, the TMDB record for "The Two Mrs. Grenvilles" [ID 15733] didn't contain a TVDB ID. This could be because the record just hasn't been updated, or because "The Two Mrs. Grenvilles" isn't listed on TVDB.

The fix is for someone [like you, perhaps] to go to the relevant site and fill in the missing data.

stone jolt Jun 12, 2024, 1:02 AM

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and last update May for TMDB, and May for TVDB also

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and its still not applying an overlay to what if

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sigh

keen ember Jun 12, 2024, 1:04 AM

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why no overlay?

stone jolt Jun 12, 2024, 1:05 AM

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I have no idea anymore.

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No clue why The Hunger is saying it can't find the TMDB ID from the TVDB ID when both are there and have been for a month

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no clue why What If is broke, so just deleting it since I'll never watch anyways.lol

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and still getting the 404

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its basically breaking on returning

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cuz im getting 0 returning overlays but all my airing are hitting

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📎 meta.log

strong bloomBOT Jun 12, 2024, 1:07 AM

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📝 If you want to review this again, keatingfish:
:one: Right-click (or long press with phone) on the message that contains the log
:two: Select: Copy Message Link
:three: Use the command: /logscan <message_link> or !logscan <message_link> and paste the value copied from the previous step where you see <message_link> 📝

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**Rec 02** - 💬 **CONVERT WARNING**

💬 CONVERT WARNING
Convert Warning: No * ID Found for * ID.
These sorts of errors indicate that the thing can't be cross-referenced between sites. For example:

Convert Warning: No TVDb ID Found for TMDb ID: 15733

In the above scenario, the TMDB record for The Two Mrs. Grenvilles ID 15733 didn't contain a TVDB ID. This could be because the record just hasn't been updated, or because The Two Mrs. Grenvilles isn't listed on TVDB.

The fix is for someone like you, perhaps to go to the relevant site and fill in the missing data.
For more information on handling these, [https://kometa.wiki/en/latest/kometa/logs/#warning]
1 line(s) with Convert Warnings. Line number(s): 16303

stone jolt Jun 12, 2024, 1:08 AM

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I have no idea why its broken at this point at all.

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The Hunger one shouldn't be broke cuz the IDs exist.

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and have for a month.

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And the returning overlays being broke I have no clue now

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ive completely removed the what if show that started all this

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from plex/etc and did a cache delete again, and those 2 things still happen

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TMDB v TVDB but both exist and have for a month

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**...... setting this up from scratch for assistance because of the ebbs and flows.... Disregard all above involving What If or the 500 error **

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deleted config.cache
cleared plex trash, optimized db, cleaned bundles
ran kometa

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Error 1) No returning overlays are being added as it pops a 404 error

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Error 2) No TMDB for TVDB even though TVDB has the proper ID and no updates in a month, and TMDB has the proper TVDB ID for show and no updates in a month

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and heres the log based upon this

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📎 meta.log

strong bloomBOT Jun 12, 2024, 1:15 AM

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📝 If you want to review this again, keatingfish:
:one: Right-click (or long press with phone) on the message that contains the log
:two: Select: Copy Message Link
:three: Use the command: /logscan <message_link> or !logscan <message_link> and paste the value copied from the previous step where you see <message_link> 📝

stone jolt Jun 12, 2024, 1:16 AM

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the returning overlay error might be related to the TVDB/TMDB error as that one appears right before the script break

keen ember Jun 12, 2024, 1:16 AM

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im running kometa on What if and what if only

stone jolt Jun 12, 2024, 1:16 AM

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I already deleted what if out totally @keen ember

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everything is broke around This Hunger show

keen ember Jun 12, 2024, 1:17 AM

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you deleted it after i started my run

stone jolt Jun 12, 2024, 1:17 AM

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even though its in both TMDB and TVDB properly

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No clue how to solve returning overlays being broke now.

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all the airing went through fine. all posters were added fine. Something is breaking returning and with my limited knowledge

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|                                                                                                    |
| Collection Filter tmdb_status: ['returning']                                                       |
|                                                                                                    |
| Builder: plex_all: show                                                                            |
|                                                                                                    |
| Processing Plex All Shows                                                                          |
| Loading All Shows from Library: TV Shows                                                           |
| Loaded 318 Shows                                                                                   |
|                                                                                                    |
| 318 IDs Found                                                                                      |
|                                                                                                    |
| Convert Warning: No TMDb ID Found for TVDb ID: 76238                                               |
| Traceback (most recent call last):                                                                 |
|   File "/modules/overlays.py", line 569, in compile_overlays                                       |
|     builder.filter_and_save_items(builder.gather_ids(method, value))                               |

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all I can think of is its The Hunger for some reason?

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cuz thats right in front of the python script dying

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I have one of the simpler setups too. just run posters and do 2 overlays

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For the Convert Warning - Here are screenshots showing that there are IDs unless that warning is a Plex specific one

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https://cdn.discordapp.com/attachments/1250237807876902963/1250253653361688576/image.png?ex=666a44f3&is=6668f373&hm=7ab8c1b686970b81acec3459f05d15bb61f96056d71cf9381173e20efcafadef&

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going to sleep, but hopeful someone can provide some insight into this tomorrow as my educated guess is something with The Hunger is breaking returning overlays but not sure why or how, esp when its an ended show.

keen ember Jun 12, 2024, 1:57 AM

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the issue isn't the hunger

Screen_Shot_2024-06-11_at_7.57.22_PM.png

keen ember Jun 12, 2024, 2:15 AM

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ignore that it's the same poster, but it isn't What if either. and i didn't get a 404 error on my run with either of those shows

Screen_Shot_2024-06-11_at_8.14.52_PM.png

stone jolt Jun 12, 2024, 2:20 AM

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what would cause the convert error for The Hunger then

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and what could be causing the 404

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The only thing I have done is remove What If from my plex library completely. Other than that, Sonarr has just added a few episodes of other shows in

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I haven't added any new shows, and it was working as intended a couple days ago.

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its only on the returning shows piece too

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all the airing stuff runs through and passes and gets added if it is airing

keen ember Jun 12, 2024, 2:23 AM

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next, try to run with --log-requests

stone jolt Jun 12, 2024, 2:24 AM

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on it

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ok still got the " No TMDb ID Found for TVDb ID: 76238" error. checking log to see where it died for the 404

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https://api.themoviedb.org/3/tv/477510

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477510 is the tmdb id right

keen ember Jun 12, 2024, 2:31 AM

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yes

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the api is returning a bad url / 404

stone jolt Jun 12, 2024, 2:31 AM

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so its after wandavision

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but i cant figure out what the 477510 is for

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warehouse 13 is the new show after wanda now and thats not its id. hmmm

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let me check through some others

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{"success":false,"status_code":34,"status_message":"The resource you requested could not be found."}

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so for some reason its finding something that TMDB doesnt have but I have never had this error prior and it ran fine . hmmmm.

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Just checked all my W tv shows and none have that ID

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does Kometa track what show it is using to call themoviedb at all

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Based on the log it goes alphabetical, so after Wanda for me is now Warehouse 13, but it doesn't have that ID, and then I checked the other 12 shows I have after Wanda and the same

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based on how the log works, Warehouse 13 would hvae to be the issue

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speaking of let me up that one

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📎 meta.log

strong bloomBOT Jun 12, 2024, 2:47 AM

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📝 If you want to review this again, keatingfish:
:one: Right-click (or long press with phone) on the message that contains the log
:two: Select: Copy Message Link
:three: Use the command: /logscan <message_link> or !logscan <message_link> and paste the value copied from the previous step where you see <message_link> 📝

#

**User Info**

Author of Linked Message: Keating
Person who Invoked the Command: Keating
File Name: meta.log

Table of Contents:
Page 01: User Info
Page 02: Kometa Info
Page 03: Kometa Summary Info
Page 04: Kometa Config.yml YAML Validation ✅
Page 05: Plex Configuration - Section 1
Page 06: Plex Configuration - Section 2
Page 07: Rec 01 - ❌ [ERROR]
Page 08: Rec 02 - ⚠️ CHECKFILES=1 DETECTED
Page 09: Rec 03 - 💬 CONVERT WARNING

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📎 parsed_meta.log_config_Keating.yml

stone jolt Jun 12, 2024, 3:04 AM

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so even if in my config I put that 477510 in the ignore_ids field, it still errors out with a 404 for that id

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hmmm

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I have no clue at this point at all. Its right after Wandavision, only on returning overlay. When I check Warehouse 13 it all seems fine.

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477510 is non existent on tmdb outside a dog days movie whatever that is.

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this is what I dont get though

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if I look at the Wandavision piece

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it has a 477510 id or something shoved in there

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then the wandavision stuff

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then it requests 477510 and died

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but that 477510 is not attached to wanda either hmm

keen ember Jun 12, 2024, 3:18 AM

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stone jolt it has a 477510 id or something shoved in there

where do you see the 477510 for wandavision?

stone jolt Jun 12, 2024, 3:18 AM

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in the meta log. let me pull that specific area

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so for example this is right above Wandavision

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https://www.toptal.com/developers/paste-gd/1Hym7SWz#

Paste.gd: Copy and Paste Text Tool | Toptal®

Use this simple tool that performs copy and paste functions. Copy several texts or favorite items and share privately with others. Get started for free now.

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that is Walking Dead World Beyond or whatever

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now.. the next one is Wandavision and you'll see that 477510 inside before it gets to the req

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https://www.toptal.com/developers/paste-gd/6SMvIo9i

Paste.gd: Copy and Paste Text Tool | Toptal®

Use this simple tool that performs copy and paste functions. Copy several texts or favorite items and share privately with others. Get started for free now.

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unf that paste tool sucked. im sorry

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but this is The Walking Dead

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[2024-06-11 19:26:52,921] [api3.py:67]                [DEBUG]    | Request Params: {'api_key': '94d8dbd5cdbe02acb0181573229cbbc0', 'language': 'en', 'append_to_response': 'external_ids,keywords'} |
[2024-06-11 19:26:52,942] [connectionpool.py:549]     [DEBUG]    | https://api.themoviedb.org:443 "GET /3/tv/94305?api_key=94d8dbd5cdbe02acb0181573229cbbc0&language=en&append_to_response=external_ids%2Ckeywords HTTP/1.1" 200 None |

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then it goes into finding the show info/etc

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[2024-06-11 19:26:52,942] [api3.py:82] [DEBUG] | Response (200 [OK]) {'adult': False, 'backdrop_path': '/hS0IN656SbRe23TyH0PdaGytIuL.jpg', 'created_by': [{'id': 205379, 'credit_id': '5d98d2fcb04605002242d7d3', 'name': 'Scott M. Gimple', 'original_name': 'Scott M. Gimple', 'gender': 2, 'profile_path': '/3i8X7w3B38ZM1xqrFwjV7sIUkr3.jpg'}, {'id': 1215721, 'credit_id': '5e9474687a97ab00170f1bf9', 'name': 'Matthew Negrete', 'original_name': 'Matthew Negrete', 'gender': 2, 'profile_path': None}], 'episode_run_time': [43], 'first_air_date': '2020-10-04', 'genres': [{'id': 18, 'name': 'Drama'}, {'id': 10765, 'name': 'Sci-Fi & Fantasy'}, {'id': 9648, 'name': 'Mystery'}], 'homepage': 'https://www.amc.com/twdu/the-walking-dead-world-beyond', 'id': 94305, 'in_production': False, 'languages': ['en', 'es'], 'last_air_date': '2021-12-05', 'last_episode_to_air': {'id': 3240170, 'overview': 'The remaining members of the group fight back enemies, both living and dead, on their quest to save the future.', 'name': 'The Last Light', 'vote_average': 7.3, 'vote_count': 3, 'air_date': '2021-12-05', 'episode_number': 10, 'episode_type': 'finale', 'production_code': '', 'runtime': 53, 'season_number': 2, 'show_id': 94305, 'still_path': '/qN5QA6BHuRuUBGoyXIUmPIt026o.jpg'}, 'name': 'The Walking Dead:

#

doesnt seem like an issue

#

however here is wandavision

#

[2024-06-11 19:26:52,943] [api3.py:67]                [DEBUG]    | Request Params: {'api_key': '94d8dbd5cdbe02acb0181573229cbbc0', 'language': 'en', 'append_to_response': 'external_ids,keywords'} |
[2024-06-11 19:26:52,964] [connectionpool.py:549]     [DEBUG]    | https://api.themoviedb.org:443 "GET /3/tv/85271?api_key=94d8dbd5cdbe02acb0181573229cbbc0&language=en&append_to_response=external_ids%2Ckeywords HTTP/1.1" 200 None |

#

and then this happens and thats where the 477510 comes in and the dog days shit

#

[2024-06-11 19:26:52,964] [api3.py:82] [DEBUG] | Response (200 [OK]) {'id': **477510**, 'results': [{'iso_639_1': 'en', 'iso_3166_1': 'US', 'name': **'DOG DAYS | Official Trailer'**, 'key': 'fAfqqHwgI1U', 'published_at': '2018-06-13T12:59:58.000Z', 'site': 'YouTube', 'size': 1080, 'type': 'Trailer', 'official': False, 'id': '5b2e43e50e0a2657ea004c3b'}, {'iso_639_1': 'en', 'iso_3166_1': 'US', 'name': 'DOG DAYS | Official Teaser', 'key': 'zA_khn8cuq0', 'published_at': '2018-05-09T13:59:53.000Z', 'site': 'YouTube', 'size': 1080, 'type': 'Teaser', 'official': False, 'id': '5b2e43f6c3a368533b004e0d'}], 'keywords': {'adult': False, 'backdrop_path': '/1i1N0AVRb54H6ZFPDTwbo9MLxSF.jpg', 'created_by': [{'id': 123132, 'credit_id': '600b066223d278003d3720ef', 'name': 'Jac Schaeffer', 'original_name': 'Jac Schaeffer', 'gender': 1, 'profile_path': '/u5RGA1m3XGXlRdXzexYbqYZAKcP.jpg'}], 'episode_run_time': [], 'first_air_date': '2021-01-15', 'genres': [{'id': 10765, 'name': 'Sci-Fi & Fantasy'}, {'id': 9648, 'name': 'Mystery'}, {'id': 18, 'name': 'Drama'}], 'homepage': 'https://www.disneyplus.com/series/wandavision/4SrN28ZjDLwH', 'in_production': False, 'languages': ['en'], 'last_air_date': '2021-03-05', 'last_episode_to_air': {'id': 2724621, 'overview': 'The events of WandaVision come to a head, and the destinies of all who took part are determined.', 'name': 'The Series Finale', 'vote_average': 7.651, 'vote_count': 86, 'air_date': '2021-03-05', 'episode_number': 9, 'episode_type': 'finale', 'production_code': '', 'runtime': 51, 'season_number': 1, 'show_id': 85271, 'still_path':

#

i put stars where you can see it

#

then for some reason, kometa tries to request that 477510

#

no clue why

keen ember Jun 12, 2024, 3:22 AM

#

stone jolt now.. the next one is Wandavision and you'll see that 477510 inside before it ge...

the logs for 477510 are talking about dog days

stone jolt Jun 12, 2024, 3:23 AM

#

and 477510 is dog days the movie

#

on tmdb

#

but I have noc lue why thats attached in my logs

#

I don't even have that movie

#

or why its popping for wandavision

#

I also went through the plexdb looking for 477510

#

and didnt find it

#

so after the wanda stuff this is what happens in the log

#

[2024-06-11 19:26:52,964] [api3.py:67]                [DEBUG]    | Request Params: {'api_key': '94d8dbd5cdbe02acb0181573229cbbc0', 'language': 'en', 'append_to_response': 'account_states,aggregate_credits,alternative_titles,content_ratings,credits,episode_groups,external_ids,images,keywords,recommendations,similar,translations,videos,watch/providers'} |

#

and then it errors out with the 404 not found

keen ember Jun 12, 2024, 3:26 AM

#

i'm pretty sure this is a tmdb api issue and you may have to wait it out

stone jolt Jun 12, 2024, 3:26 AM

#

Whew. At least that means I'm not going insane lol.

#

I even removed all overlays and re-ran it to doublecheck

keen ember Jun 12, 2024, 3:28 AM

#

stone jolt Whew. At least that means I'm not going insane lol.

i've tried to suggest an api issue all along

stone jolt Jun 12, 2024, 3:28 AM

#

I know you did but I was trying to understand the why

#

Kometa wasn't explaining it to me at all

#

TMDB looked like it was fine

keen ember Jun 12, 2024, 3:28 AM

#

the webpage doesn't exist

stone jolt Jun 12, 2024, 3:28 AM

#

and hadn't been modified recently

#

But why is it even looking for that webpage?

#

Thats my point

#

I have no clue why its even trying to find that

#

The webpage not existing doesn't answer that.

#

I have absolutely nothing on my end that would cause Kometa to call that ID

#

so why is it reaching out for it

#

But you aren't really listening to me then

#

because I stated that I checked my shows against Themoviedb

#

and they are all accounted for on that site

#

with proper IDs in plex and on tmdb

#

Literally the only thing I have done now

#

is delete What If

#

and then I killed kometa cache, removed all overlays

#

cleaned plex out

#

and tried to rerun

keen ember Jun 12, 2024, 3:31 AM

#

right but Kometa is giong through a listed give by tmdb

stone jolt Jun 12, 2024, 3:31 AM

#

and this is the error I get

#

What list?

#

Oh........

#

oooooooh.

#

someone put the wrong thing on their list then

#

and thats erroring it out

keen ember Jun 12, 2024, 3:32 AM

#

the api

stone jolt Jun 12, 2024, 3:32 AM

#

Wait, i dont know what you mean there.

#

The api is checking the show

#

and then checking the show field

#

so why would it be pulling some random id

#

that I do not have

#

basically why is Kometa calling the TMDB api with some random id

#

wouldn't it call the api with the id of the show in my plex library

#

if Kometa generated some rando list to call TMDB with based on my library, then wouldn't me wiping the cache/db out remove that list

#

and it would have to be generated again

keen ember Jun 12, 2024, 3:34 AM

#

stone jolt that I do not have

it's checking a list of data returned by tmdb's api. the list contains shows that you may or may not have

stone jolt Jun 12, 2024, 3:35 AM

#

Got ya. So then when it gets to like Wandavision

#

its all fried on the api right now for some reason

#

and is includng that Dog days thing and its breaking

keen ember Jun 12, 2024, 3:35 AM

#

wanda vision isn't returning the error

stone jolt Jun 12, 2024, 3:36 AM

#

I mean, per my log, thats where the error comes in though

#

cuz the Wandavision part has the same ID and the Dog Days garbage

#

how can you run kometa for a single show

#

maybe i can try to run it for wanda and then for warehouse 13

#

those are the back to back shows

#

that will tell me which one breaks

keen ember Jun 12, 2024, 3:37 AM

#

you'd have to have a library with only one or both of those shows

stone jolt Jun 12, 2024, 3:37 AM

#

got ya, let me go ahead and create one real quick and try one out

keen ember Jun 12, 2024, 3:40 AM

#

the error is 477510, which is actually a movie and not tv. but the api is trying to get the tv info, which returns a 404 error

stone jolt Jun 12, 2024, 3:41 AM

#

and thats because the random TMDB list of things I may have asked for and things I didn't ask for has it in there right

#

its definitely associated with Wandavision

#

cuz I tried a test with just Wanda and same problem

#

I tried one with Walking Dead in front of Wanda, and it was fine

#

and i tried with Warehouse 13 after, and it was fine

#

so the api call with Wanda is fried then i guess

keen ember Jun 12, 2024, 3:45 AM

#

wanda works just fine for me

stone jolt Jun 12, 2024, 3:45 AM

#

I have a test folder with just wandavision

#

and its erroring out

keen ember Jun 12, 2024, 3:45 AM

#

log file?

strong bloomBOT Jun 12, 2024, 3:45 AM

#

📝 If you want to review this again, keatingfish:
:one: Right-click (or long press with phone) on the message that contains the log
:two: Select: Copy Message Link
:three: Use the command: /logscan <message_link> or !logscan <message_link> and paste the value copied from the previous step where you see <message_link> 📝

#

**Rec 02** - ⚠️ **[WARNING]**

⚠️ [WARNING]
Warning messages found in your attached log.
This is a Kometa warning and usually does not require any immediate action. Most [WARNING] lines can be ignored.
For more information on handling these, [https://kometa.wiki/en/latest/kometa/logs/?h=[warning]#warning]
2 line(s) with [WARNING] messages. Line number(s): 452-453

keen ember Jun 12, 2024, 3:46 AM

#

can you try updating to develop, i just remembered there wer some recent fixes that may help

stone jolt Jun 12, 2024, 3:46 AM

#

the no items found is warehouse 13

#

switch from latest to develop?

#

same issue with wandavision

keen ember Jun 12, 2024, 3:48 AM

#

yes switch from latest to develop

#

wandavision is not the issue. that log still is erroring with the api call for dog days

stone jolt Jun 12, 2024, 3:48 AM

#

switched to develop

#

ran the test again

#

same error

#

only on returning

#

not on airing

#

and the show is ended on tmdb

#

so why would the api call for airing work fine

#

and the one for returning not work

#

and its only happening with Wandavision

#

btw

#

this right here

#

https://api.themoviedb.org:443 "GET /3/tv/85271?api_key=94d8dbd5cdbe02acb0181573229cbbc0&language=en&append_to_response=external_ids%2Ckeywords HTTP/1.1" 200 None |

The Movie Database (TMDB)

Getting Started

Get started with the basics of the TMDB API.

#

thats wandavision

#

and then it returns that junk

#

with dog days etc etc

#

so its definitely wandavision interacting with the api

#

Ok i just ran that same api call in a browser

#

and it worked fine, no issues

#

so how can I delete out whatever cached api kometa is using

keen ember Jun 12, 2024, 3:53 AM

#

stone jolt https://api.themoviedb.org:443 "GET /3/tv/85271?api_key=94d8dbd5cdbe02acb0181573...

no it isn't. that give a 200 response, which is an okay response

stone jolt Jun 12, 2024, 3:53 AM

#

I just ran that same api command and no dog days stuff appeared

#

in my browser..so Kometa

#

has some weird cached api that was broke

#

how can I get Kometa to run a fresh one

keen ember Jun 12, 2024, 3:53 AM

#

but that isn't where the 404 is coming from

stone jolt Jun 12, 2024, 3:53 AM

#

Antwan

#

The same exact api call that Kometa did

#

popped that dog days crap

#

I just ran that same exact api call in my browser

#

and no dog days crap

#

Kometa ---

#

[2024-06-11 20:47:55,388] [api3.py:82]                [DEBUG]    | Response (200 [OK]) {'id': 477510, 'results': [{'iso_639_1': 'en', 'iso_3166_1': 'US', 'name': 'DOG DAYS | Official Trailer', 'key': 'fAfqqHwgI1U', 'published_at': '2018-06-13T12:59:58.000Z', 'site': 'YouTube', 'size': 1080, 'type': 'Trailer', 'official': False, 'id': '5b2e43e50e0a2657ea004c3b'}, {'iso_639_1': 'en', 'iso_3166_1': 'US', 'name': 'DOG DAYS | Official Teaser', 'key': 'zA_khn8cuq0', 'published_at': '2018-05-09T13:59:53.000Z', 'site': 'YouTube', 'size': 1080, 'type': 'Teaser', 'official': False, 'id': '5b2e43f6c3a368533b004e0d'}], 'keywords': {'adult': False, 'backdrop_path': '/1i1N0AVRb54H6ZFPDTwbo9MLxSF.jpg', 'created_by': [{'id': 123132, 'credit_id': '600b066223d278003d3720ef', 'name': 'Jac Schaeffer', 'original_name': 'Jac Schaeffer', 'gender': 1, 'profile_path': '/u5RGA1m3XGXlRdXzexYbqYZAKcP.jpg'}], 'episode_run_time': [], 'first_air_date': '2021-01-15', 'genres': [{'id': 10765```

#

API call and dog days crap

#

here is my browser

#

{"adult":false,"backdrop_path":"/1i1N0AVRb54H6ZFPDTwbo9MLxSF.jpg","created_by":[{"id":123132,"credit_id":"600b066223d278003d3720ef","name":"Jac Schaeffer","original_name":"Jac Schaeffer","gender":1,"profile_path":"/u5RGA1m3XGXlRdXzexYbqYZAKcP.jpg"}],"episode_run_time":[],"first_air_date":"2021-01-15","genres":[{"id":10765,"name":"Sci-Fi & Fantasy"},{"id":9648,"name":"Mystery"},{"id":18,"name":"Drama"}],"homepage":"https://www.disneyplus.com/series/wandavision/4SrN28ZjDLwH","id":85271,"in_production":false,"languages":["en"],"last_air_date":"2021-03-05","last_episode_to_air":{"id":2724621,"overview":"The events of WandaVision come to a head, and the destinies of all who took part are determined.","name":"The Series Finale","vote_average":7.651,"vote_count":86,"air_date":"2021-03-05","episode_number":9,"episode_type":"finale","production_code":"","runtime":51,"season_number":1,"show_id":85271,"still_path":"/8OIqCs8UUiG1ifmrAcn29A7tL4T.jpg"},"name":"WandaVision","next_episode_to_air":null,"networks":```

#

same exact api call here

#

https://api.themoviedb.org/3/tv/85271?api_key=94d8dbd5cdbe02acb0181573229cbbc0&language=en&append_to_response=external_ids%2%20Keywords

#

so either Kometa has a cached api that i can't clear out even after deleting my cache

#

or its borked

#

because I literally just ran the same thing outside Kometa and didn't get Dog Days

keen ember Jun 12, 2024, 3:55 AM

#

the 404 is coming from the 477510

stone jolt Jun 12, 2024, 3:55 AM

#

You obviously aren't listening to me

#

where is the 477510 coming from then?

#

not from me

#

not from my database

#

not from my plex

#

not from kometa

#

if you put this command in https://api.themoviedb.org:443 "GET /3/tv/85271?api_key=94d8dbd5cdbe02acb0181573229cbbc0&language=en&append_to_response=external_ids%2Ckeywords HTTP/1.1"

#

it doesnt give you any dog day crap

#

so im at square one again

#

cuz there's no explanation as to why some random ID is being sent to me

#

when or after Wandavision runs

#

and again I ran a test library with only Wandavision

keen ember Jun 12, 2024, 3:57 AM

#

i'm looking at the log file, the 477510 is dog days and that is what is returing the 404

stone jolt Jun 12, 2024, 3:57 AM

#

and I get dog days

#

I literally ran it with just one tv show

#

]and I get the dog days shit

#

but if i run the same exact api call outside kometa

#

I don't get it

#

Thats not hard to understand

#

The only variable is Kometa

#

lol

strong bloomBOT Jun 12, 2024, 3:58 AM

#

Keating

:rofl: lol!!!

keen ember Jun 12, 2024, 3:58 AM

#

85271 is not the call that is giving the 404

stone jolt Jun 12, 2024, 3:58 AM

#

Yes it is

#

LOL

strong bloomBOT Jun 12, 2024, 3:58 AM

#

Keating

:rofl: lol!!!

stone jolt Jun 12, 2024, 3:58 AM

#

Reponse means a response answer

#

| https://api.themoviedb.org:443 "GET /3/tv/85271?api_key=94d8dbd5cdbe02acb0181573229cbbc0&language=en&append_to_response=external_ids%2Ckeywords HTTP/1.1" 200 None | thats the call

#

[2024-06-11 20:47:55,388] [api3.py:82] [DEBUG] | Response (200 [OK]) {'id': 477510, 'results': [{'iso_639_1': 'en', 'iso_3166_1': 'US', 'name': 'DOG DAYS | Official Trailer', 'key': 'fAfqqHwgI1U', 'published_at': '2018-06-13T12:59:58.000Z', 'site': 'YouTube', 'size': 1080, 'type': 'Trailer', 'official': False, 'id': '5b2e43e50e0a2657ea004c3b'}, {'iso_639_1': 'en', 'iso_3166_1': 'US', 'name': 'DOG DAYS | Official Teaser', 'key': 'zA_khn8cuq0', 'published_at':

#

there is no API call here

#

If I pull a log of my library with multi shows

#

every single show goes like this

#

API call to the show

#

big list of all the metadata from that show

#

repeat repeat repeat

#

except for Wandavision

#

which goes API call tot he show

#

Dog Days shit

#

You are looking at the part afterwards

#

thats not the problem

#

Please listen to me

#

I setup a test library with only Wandavision

#

nothing else.

#

Just Wandavision

#

Therefore Kometa will only call Wandavision

#

📎 message.txt

#

So why is it making 2 API calls

#

if I have just 1 single show

#

in my library

#

its calling 85271

#

and then 477510

#

but I only have 1 show in my library

#

Why does the Wandavision API call have Dog Days info and Wandavision info

#

before the 477510 is called

#

?

#

if I do the same Wandavision API call outside Kometa

#

I get 0 dog days crap

#

[2024-06-11 20:47:55,365] [builder.py:2233] [DEBUG] | 1 IDs Found

#

[2024-06-11 20:47:55,365] [api3.py:66] [DEBUG] | Request URL: https://api.themoviedb.org/3/tv/85271

#

[2024-06-11 20:47:55,387] [connectionpool.py:549] [DEBUG] | https://api.themoviedb.org:443 "GET /3/tv/85271?api_key=94d8dbd5cdbe02acb0181573229cbbc0&language=en&append_to_response=external_ids%2Ckeywords HTTP/1.1" 200 None |

#

Its requesting Wanda

#

[2024-06-11 20:47:55,388] [api3.py:82] [DEBUG] | Response (200 [OK]) {'id': 477510, 'results': [{'iso_639_1': 'en', 'iso_3166_1': 'US', 'name': 'DOG DAYS | Official Trailer', 'key': 'fAfqqHwgI1U', 'published_at': '2018-06-13T12:59:58.000Z', 'site': 'YouTube', 'size': 1080, 'type': 'Trailer', 'official': False, 'id': '5b2e43e50e0a2657ea004c3b'}, {'iso_639_1': 'en', 'iso_3166_1': 'US', 'name': 'DOG DAYS | Official Teaser',

#

Dog Days response followed by Wanda response with info, all in the same debug

#

then it tries to call the 455710

#

and dies

#

But I only have 1 show

#

not 2

#

I stand by my point. I have a test library with only Wandavision in it. Nothing else. When I run Kometa and try to apply an overlay it goes through the airing with no issues. it gets to returning and thats where it dies. In the log it shows it making an API call for Wandavision, and returning Dog Days and Wandavision information. Then it tries to run an api call for 477510 the movie, no clue why except it came from inside the Wandavision data it provided. So it made 2 API calls for 1 show for the same overlay section.

#

When I run the same api call outside Kometa for Wandavision, I do not get the dog days stuff at all in the response. I only get the Wandavision stuff.

#

so not sure if the Kometa api call is cached somehow cuz of the key

#

and its pulling some old call that got fried out somehow

#

or if Wandavision is fried somehow.. but my question would be

#

how do kill a cached api call from Kometa if thats what its doing. Just generate a new TMDB key and plop it in?

#

and bingo

#

cached api call that was fried

#

cuz on my reset of my api key, no dog days stuff

keen ember Jun 12, 2024, 4:12 AM

#

ok... cool

#

so a tmdb issue because you already killed the kometa cache a few times

stone jolt Jun 12, 2024, 4:13 AM

#

It must have cached the api call I guess?

#

so when you would test all was ok cuz of your key

#

but when I tested I kept getting the same garbage out

#

Man without us going in circles I never would have figured that out lol

#

Definitely appreciate all the time you spent helping.

keen ember Jun 12, 2024, 4:14 AM

#

i was trying to understand in the same way you were

stone jolt Jun 12, 2024, 4:14 AM

#

Let me become a sponsor now fully for ya.

#

Yeah... you telling me how to do the test thing helped a ton

#

cuz I was able to isolate it specifically to one show

#

and then compare the api call from Kometa to just a random one in a browser with no key

#

im running my full library now to see if i was correct

#

yep there we go

#

all the returning overlays are being added

keen ember Jun 12, 2024, 4:15 AM

#

🙏

stone jolt Jun 12, 2024, 4:16 AM

#

good stuff. Appreciate you a ton. Sorry, I was just bashing my head cuz I kept seeing the same thing no matter everything I did.

#

Let me throw some bones to you all real quick then snooze! 🙂

#

done. $10 tossed. thanks again Antwan! Appreciate the 2nd brain to help out

#

let me close this thing

#TMDB v TVDB but both exist and have for a month