#Overlays have stopped working working

1 messages Β· Page 1 of 1 (latest)

fast socket
#

My overlays have always worked but all of a sudden I get this error for the overlay "modules.util.Failed: Plex Error: resolution: 4K not found |
| |
| Plex Error: resolution: 4K not found"

noble jewelBOT
#

Welcome @fast socket!

Someone from <@&938443185347244033> will assist when they're available.

Including the meta.log from the beginning is a huge help, type !logs for more information.

#

You can press the "Close Post" button above or type /close at any time to close this post.

agile socket
#

Do you have 4K movies in that library?

stray oracle
#

Can you provide a full log showing this happening? That error is not in and of itself a problem; it just indicates that PMM searched for 4K shows and didn't find any.

fast socket
fast socket
trim parcel
#

also need to see how your files are named?

hollow glacier
#

the "other" overlays may depend on file name but no idea what those "other" overlays are

trim parcel
fast socket
noble jewelBOT
#

πŸ“ Great! Let's start to review and make recommendations, bullmoose20... πŸ“

#

πŸ“ If you want to review this again, bullmoose20:
:one: Right-click (or long press with phone) on the message that contains the log
:two: Select: Copy Message Link
:three: Use the command: /logscan <message_link> or !logscan <message_link> and paste the value copied from the previous step where you see <message_link> πŸ“

#
**User Info**

Table of Contents:
Page 01: User Info
Page 02: PMM Info
Page 03: PMM Summary Info
Page 04: PMM Config.yml YAML Validation βœ…
Page 05: Plex Configuration - Section 1
Page 06: Plex Configuration - Section 2
Page 07: Plex Configuration - Section 3
Page 08: Rec 01 - ❌ ANIDB AUTH ERRORS
Page 09: Rec 02 - πŸ”’ BLANK API KEY ERROR
Page 10: Rec 03 - πŸ’₯ BAD PLEX VERSION ERROR
Page 11: Rec 04 - πŸ’₯ INTERNAL SERVER ERROR
Page 12: Rec 05 - 🚫 MY ANIME LIST CONNECTION ERROR
Page 13: Rec 06 - ❌ METADATA LOAD ERRORS
Page 14: Rec 07 - πŸ’¬ LEGACY SCHEMA DETECTED
Page 15: Rec 08 - πŸ’‘οΈ PLEX DB CACHE ADVICE
Page 16: Rec 09 - 🚫 TO BE CONFIGURED ERROR

agile socket
#

@fast socket , please review the bot recommendations. Specifically that you are on a version of Plex known to not work correctly with pmm. #announcements

#

Rec 03 and Rec 04 can be addressed by downgrading to 1.32.6 or upgrading to the 1.32.8 beta. I would opt for 1.32.6

fast socket
#

How do I downgrade on unraid? I edited my docker and changed the version from latest to the 1.32.6 tag on dockerhub but that didn't seem to work. Plex still displays 1.32.7.7621 in the settings

stray oracle
#

You need to change the image and then rebuild the container.

#

My impression was that unraid would do that automatically when you changed anything about the container configuration, but, unraid...

fast socket
#

Yeah I see unraid work, it says it removed the image then runs through the commands I see it run -e 'VERSION'='1.32.6.7557-1cf77d501' but how can I verify the image was pulled

stray oracle
#

That's not how you'd typically specify that. You'd add it as a tag on the image name.

    image: "plexinc/pms-docker:1.29.2.6364-6d72b0cf6"
agile socket
#

As a reference from my unraid: cr.hotio.dev/hotio/plex:release-1.31.2.6810-a607d384f

#

I use the hotio images

fast socket
agile socket
#

that should do it.... but I am not familiar with that from an unraid perspective... what happened when you ran it?

fast socket
#

I edit it, it proceeds to stop the container, remove it, I see it running the typical docker commands and the commanded specified for the version "-e 'VERSION'='1.32.6.7557-1cf77d501'" it says command finished successfully

agile socket
#

@fast socket so what does plex server say when you go to the Web UI?

fast socket
#

I mention prior that in the settings it is still displaying Version 1.32.7.7621, I have even tired down down to other older versions to the save effect

agile socket
#

Until you are able to downgrade to an earlier version, there is not much we can do.

#

Share the screen output from unraid when you downgraded

fast socket
agile socket
#

You need to put the tag in the right place. It's not a version variable

#

Where it says repository, you use your tag.

fast socket
#

Yeah I just found this out after page 2 of google searching, thank you