my script wont run correctly constantly getting this error when it tries to connect to plex library

[manic jungle]

Welcome @paper bone!

Someone from <@&938443185347244033> will assist when they're available.

Including the meta.log from the beginning is a huge help, type !logs for more information.

You can press the "Close Post" button above or type /close at any time to close this post.

[manic jungle]

📝 Great! Let's start to review and make recommendations, electricales... 📝

📝 If you want to review this again, electricales:
:one: Right-click (or long press with phone) on the message that contains the log
:two: Select: Copy Message Link
:three: Use the command: /logscan <message_link> or !logscan <message_link> and paste the value copied from the previous step where you see <message_link> 📝

**User Info**

Table of Contents:
Page 01: User Info
Page 02: PMM Info
Page 03: PMM Summary Info
Page 04: PMM Config.yml YAML Validation ❌
Page 05: Plex Configuration - Section 1
Page 06: Rec 01 - 🛠️ INCOMPLETE LOGS
Page 07: Rec 02 - Error: PMM scheduled time is missing.
Page 08: Rec 03 - Error: Memory value not found in content.
Page 09: Rec 04 - ⏱️ TIMEOUT ERROR

Page 1/9

[robust hornet]

Providing Log Files

1: Go to your config folder

2: Go into the logs folder

3: Look for meta.log (not meta.1.log etc)

4: Drag it in the Discord thread - the whole thing, DO NOT EDIT IT

5: Still confused? ¯\(ツ)/¯

Log file too big? USE PASTEBIN or ZIP THE FILE

Thanks for using Plex Meta Manager!

[ripe nest]

@paper bone if you can throw the meta.log in here, that would help

[ripe nest]

what I see is a timeout

[manic jungle]

📝 Great! Let's start to review and make recommendations, electricales... 📝

📝 If you want to review this again, electricales:
:one: Right-click (or long press with phone) on the message that contains the log
:two: Select: Copy Message Link
:three: Use the command: /logscan <message_link> or !logscan <message_link> and paste the value copied from the previous step where you see <message_link> 📝

[ripe nest]

typing !timeout as the bot suggests:

[robust hornet]

Timeout Error

You're seen an error which includes one or both of:

socket.timeout: timed out

or

Unknown Error: HTTPConnectionPool(host='SOME_IP, port=SOME_PORT): Max retries exceeded with url: SOME_URL

Typically this is your Plex server timing out when PMM tries to connect to it. There's nothing PMM can do about this directly. You can try increasing the connection timeout in config.yml:

plex:
  url: http://bing.bang.boing 
  token: REDACTED
  timeout: 360   <<< right here

But that's not a guarantee.

Effectively what's happening here is that you're ringing the doorbell and no one's answering. You can't do anything about that aside from waiting longer. You can't ring the doorbell differently.

This seems to happen most often in an Appbox context, so perhaps contact your appbox provider to discuss it.

Thanks for using Plex Meta Manager!

Timeout Error

You're seen an error which includes one or both of:

socket.timeout: timed out

or

Unknown Error: HTTPConnectionPool(host='SOME_IP, port=SOME_PORT): Max retries exceeded with url: SOME_URL

Typically this is your Plex server timing out when PMM tries to connect to it. There's nothing PMM can do about this directly. You can try increasing the connection timeout in config.yml:

plex:
  url: http://bing.bang.boing 
  token: REDACTED
  timeout: 360   <<< right here

But that's not a guarantee.

Effectively what's happening here is that you're ringing the doorbell and no one's answering. You can't do anything about that aside from waiting longer. You can't ring the doorbell differently.

This seems to happen most often in an Appbox context, so perhaps contact your appbox provider to discuss it.

Thanks for using Plex Meta Manager!

[paper bone]

okay ill try increasing the timeout see if that fixes it

[ripe nest]

as teh message says... it might help

Rec02 is another easy fix... won't solve the timeout, but will help future-proof your config

[paper bone]

what's Rec02? sorry I am very new to PMM. the timeout issue could also be cause I'm currently downloading a bunch of stuff

[paper bone]

Nevermind I figured out what Rec02 was. I will definetly fix that too.