#ImportError: libxslt.so.1

1 messages · Page 1 of 1 (latest)

timid fulcrum
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Hello I'm trying to setup PMM on my Qnap TS-431P using the metamanager.wiki site.

I get to the point where I am to test the newly created config file when the terminal gives me this:

Traceback (most recent call last):
File "//plex_meta_manager.py", line 176, in <module>
from modules.builder import CollectionBuilder
File "/modules/builder.py", line 4, in <module>
from modules import anidb, anilist, flixpatrol, icheckmovies, imdb, letterboxd, mal, plex, radarr, reciperr, sonarr, tautulli, tmdb, trakt, tvdb, mdblist, util
File "/modules/tvdb.py", line 3, in <module>
from lxml.etree import ParserError
ImportError: libxslt.so.1: cannot open shared object file: No such file or directory

I also tried setting it up with the ssh terminal with this command: $ docker run --rm -it -v "PMM_PATH_GOES_HERE:/config:rw" meisnate12/plex-meta-manager --run

It gives me the exact same error

half riverBOT
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Welcome @timid fulcrum!

Someone from <@&938443185347244033> will assist when they're available.

Including the meta.log from the beginning is a huge help, type !logs for more information.

#

You can press the "Close Post" button above or type /close at any time to close this post.

half riverBOT
wanton ledge
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Can you provide the log file please

half riverBOT
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Would you like more information on how to provide a log file?

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Providing Log Files

1: Go to your config folder

2: Go into the logs folder

3: Look for meta.log (not meta.1.log etc)

4: Drag it in the Discord thread - the whole thing, DO NOT EDIT IT

5: Still confused? ¯_(ツ)_/¯

Log file too big? USE PASTEBIN or ZIP THE FILE

Thanks for using Plex Meta Manager!
wanton ledge
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A quick search on the forums brought up someone suggesting doing:
sudo apt-get install libxslt-dev

timid fulcrum
half riverBOT
# timid fulcrum Strange thing is... I can't find the log file. It created a log folder in the co...

Luma said: Ah, I see. Let's troubleshoot this together and try to find your log file. Here are a few steps you can take:

  1. Check for the correct directory: Make sure you're looking in the right place for the log file. Verify if the log folder is inside the config folder, and not in any other directory.

  2. Confirm file visibility: Even though you mentioned it's not a hidden file, it doesn't hurt to double-check. On your computer, you can show hidden files by adjusting the settings. You can usually find this option in the "View" tab in your file explorer.

  3. Restart the program: Sometimes, certain programs only create log files once they are restarted. Give it a try! Restart the program you're troubleshooting and see if the log file shows up afterwards.

  4. Verify logging settings: Check the program's settings or configuration file to ensure logging is enabled correctly. Sometimes, there may be an option to turn logging on or off, or to specify where the log file should be saved. Make sure everything is set up properly.

  5. Contact the developer: If you've followed these steps and you still can't find the log file, it might be helpful to reach out to the developer or support team of the program you're using. They can provide specific guidance related to their software.

Remember, every program can have its own unique way of handling log files, so the steps above serve as general troubleshooting tips. Good luck with finding your log file, and let me know if there's anything else I can help you with!

timid fulcrum
flint bloom
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This is probably because it’s an ARM processor.

timid fulcrum
flint bloom
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You may want to try running it outside of docker; the docker image may not support the processor. That error is reporting that a compiled artifact can’t be found, and a common issue there is an unsupported platform.

timid fulcrum
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Ok thanks, I think I'm just going to run it on my windows PC as I can't figure out how to get it going outside of docker either, I'm not very proficient with Linux command line.

Any idea if the docker image will be updated in the future to support my processor?

flint bloom
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No idea.