#Receiving a possible connection error while pmm is running
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here is log file
| requests.exceptions.SSLError: HTTPSConnectionPool(redacted): Max retries exceeded with url: /api/v2?apikey=(redacted)&cmd=get_tautulli_info (Caused by SSLError(SSLError(1, '[SSL: WRONG_VERSION_NUMBER] wrong version number (_ssl.c:1002)'))) |
I've never seen this, so no idea. Some problem with the connection to Tautulli.
| Unknown Error: HTTPConnectionPool(redacted): Read timed out. (read timeout=60) |
This is a connection to Plex timing out.
| Unknown Error: (404) not_found; (redacted)/library/sections/28/all?id=220917&summary.locked=1&summary.value=Movies%20with%20John%20Wayne.&type=18 <html><head><title>Not Found</title></head><body><h1>404 Not Found</h1></body></html> |
Plex is saying it doesn't know that collection,
Looks like all the errors fall into those categories
do you think if the someone was trying to use plex at the same time i was running the config file could that cause a connnection issue or is it just something unknown with the plex
The timeouts? Sure. The 404s I'm not sure about, but it depends what else was going on, I suppose.
should restart pc or maybe reinstall pmm
No reason to reinstall pmm.
You should extend the plex timeout in the settings, but aside from that nothing here is on the PMM side.
You use an imperfect analogy:
The timeout is you calling your friend Bob and they don't answer.
The 404 is you calling your friend, someone answers and says "There's no Bob here".
You can't call any differently to prevent those things. You can wait longer to give Bob more time to answer, but other than that nothing you do with your phone will make Bob pick up or be there.
ok thanks for help i appreciate it. sure hope my plex decides to answer
What version of Plex are you running?
In the log above.
| Version: 1.19.0-nightly68 (Python 3.11.4) (Git: nightly) |
| Newest Version: 1.19.0-nightly69 |
| Platform: Windows-10-10.0.22621-SP0 |
| Memory: 64 GB |
so i need to update nighly
If it's working fine you don't need to. If you run into some problem that is addressed in 69, then you'd want to. I think 69 just reverts some changes to an overlay.
ok thanks
#nightly-updates contains a change log
We don't advise running nightly unless you have a specific need to (i.e. utilizing something broken in master/develop that is only fixed in nightly)
ok good to know thanks, i think earlier issue i was having , i was recommended nightly
No problem - when the next release is pushed we'd recommend you to switch back to the master branch.
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