#Receiving a possible connection error while pmm is running

1 messages · Page 1 of 1 (latest)

rough tapir
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hi i started pmm for an altered config , im getting some errors not sure what they are. Pmm seem to load up the config just fine but could be mistaken.

mint abyssBOT
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Welcome!

It looks like you have not yet completed #938455615741775902, this will allow us to help you quicker.

Someone from <@&938443185347244033> will assist when they're available.

Including the meta.log from the beginning is a huge help, type !logs for more information.

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You can press the "Close Post" button above or type !close at any time to close this post.

rough tapir
winter saddle
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| requests.exceptions.SSLError: HTTPSConnectionPool(redacted): Max retries exceeded with url: /api/v2?apikey=(redacted)&cmd=get_tautulli_info (Caused by SSLError(SSLError(1, '[SSL: WRONG_VERSION_NUMBER] wrong version number (_ssl.c:1002)'))) |

I've never seen this, so no idea. Some problem with the connection to Tautulli.

| Unknown Error: HTTPConnectionPool(redacted): Read timed out. (read timeout=60)                     |

This is a connection to Plex timing out.

| Unknown Error: (404) not_found; (redacted)/library/sections/28/all?id=220917&summary.locked=1&summary.value=Movies%20with%20John%20Wayne.&type=18 <html><head><title>Not Found</title></head><body><h1>404 Not Found</h1></body></html> |

Plex is saying it doesn't know that collection,

Looks like all the errors fall into those categories

rough tapir
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do you think if the someone was trying to use plex at the same time i was running the config file could that cause a connnection issue or is it just something unknown with the plex

winter saddle
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The timeouts? Sure. The 404s I'm not sure about, but it depends what else was going on, I suppose.

rough tapir
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should restart pc or maybe reinstall pmm

winter saddle
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No reason to reinstall pmm.

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You should extend the plex timeout in the settings, but aside from that nothing here is on the PMM side.

You use an imperfect analogy:

The timeout is you calling your friend Bob and they don't answer.
The 404 is you calling your friend, someone answers and says "There's no Bob here".

You can't call any differently to prevent those things. You can wait longer to give Bob more time to answer, but other than that nothing you do with your phone will make Bob pick up or be there.

rough tapir
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ok thanks for help i appreciate it. sure hope my plex decides to answer

muted dew
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What version of Plex are you running?

rough tapir
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NIGHTY

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the latest version of plex i restarted pc and the plex its running fine now

winter saddle
rough tapir
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so i need to update nighly

winter saddle
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If it's working fine you don't need to. If you run into some problem that is addressed in 69, then you'd want to. I think 69 just reverts some changes to an overlay.

rough tapir
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ok thanks

winter saddle
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#nightly-updates contains a change log

tawny shore
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We don't advise running nightly unless you have a specific need to (i.e. utilizing something broken in master/develop that is only fixed in nightly)

rough tapir
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ok good to know thanks, i think earlier issue i was having , i was recommended nightly

tawny shore
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No problem - when the next release is pushed we'd recommend you to switch back to the master branch.

devout rampartBOT
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