PMM Keeps recreating already existing collections | Kometa | Page 1

austere ridge Apr 24, 2023, 1:55 AM

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As per the title. Here is a screenshot of the duplicate collections it has made,

willow brambleBOT Apr 24, 2023, 1:55 AM

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Welcome!

Someone from <@&938443185347244033> will assist when they're available.

Including the meta.log from the beginning is a huge help, type !logs for more information.

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You can press the "Close Post" button above or type !close at any time to close this post.

willow brambleBOT Apr 24, 2023, 1:55 AM

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willow bramble You can press the "Close Post" button above or type `!close` at any time to clos...

dull joltBOT Apr 24, 2023, 2:00 AM

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Providing Log Files

Find meta.log in config/logs/

Drag it in the Discord thread - the whole thing, DO NOT EDIT IT

Log file too big? USE PASTEBIN or ZIP THE FILE

Still confused? ¯\(ツ)/¯

austere ridge Apr 24, 2023, 2:32 AM

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📎 meta_2.log

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📎 meta_3.log

pearl granite Apr 24, 2023, 2:53 AM

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So this is most likely a corrupt database issue as plex should not allow multiple collections with the same to even be created

dull joltBOT Apr 24, 2023, 3:01 AM

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Plex Help

Having trouble with PLEX? Here are some links that may help you.

Repair Corrupt DB: https://support.plex.tv/articles/repair-a-corrupted-database/
Restore PLEX DB: https://support.plex.tv/articles/202485658-restore-a-database-backed-up-via-scheduled-tasks/

austere ridge Apr 24, 2023, 5:34 AM

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Ah was hoping that wasn't the answer lol. Rebuild time

austere ridge Apr 24, 2023, 6:03 AM

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is that the same as this error when trying to apply overlays to some tv shows?

cloud sparrow Apr 24, 2023, 6:08 AM

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a 500 is Plex saying "Something went wrong inside, but no developer foresaw it to add error handling and no tester ran into it to make error handling get added, so all I can say is 'the bad thing happened'"

austere ridge Apr 24, 2023, 6:10 AM

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Hmm I wonder if it’s because it got scanned in to plex after it had already cached the episodes?

cloud sparrow Apr 24, 2023, 6:18 AM

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Could be anything. It's a "well nobody saw that coming" error.

balmy basin Apr 24, 2023, 12:37 PM

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I'll close this as the issues are out of our control

willow brambleBOT Apr 24, 2023, 12:37 PM

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This post has been marked as Resolved and will be closed in one hour unless you send another message.

Once closed, you cannot reopen this thread - you must create a new one or ask a member of staff to reopen it in #general-chat.

Thanks for using Plex Meta Manager.

balmy basin Apr 24, 2023, 2:50 PM

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sorry, testing went haywire

faint hemlock Apr 24, 2023, 4:57 PM

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FWIW, I am seeing the same exact thing (and only on the streaming collections). Very odd that we are both seeing the same issue, and makes me wonder if maybe it's something other than a corrupt database. I have repaired my database (not a complete rebuild) but I'm still seeing this issue.

pearl granite Apr 24, 2023, 5:21 PM

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faint hemlock FWIW, I am seeing the same exact thing (and only on the streaming collections). ...

The exact same name though? There was a pmm issue before where collections duplicated but the names were different, one set had Movies or Shows at the end of the name

faint hemlock Apr 24, 2023, 5:22 PM

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Yep, the same name. And if I run PMM again, I get another copy. I've had to stop running the Streaming collections because every time I run it, I get a new copy of each. And they also don't have the posters, it shows the generic posters like in his screenshot.

pearl granite Apr 24, 2023, 5:24 PM

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I run streaming collections just fine

faint hemlock Apr 24, 2023, 5:24 PM

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I actually created an issue here a few weeks back, but it was closed as being corrupt database, same as this one.

pearl granite Apr 24, 2023, 5:25 PM

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No duplicates at all. On latest nightly

faint hemlock Apr 24, 2023, 5:25 PM

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pearl granite I run streaming collections just fine

I used to, as well. This only started happening recently. In fact I might try rolling back PMM to the previous version, to see if that changes things for me.

viscid tinsel Apr 24, 2023, 5:25 PM

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I was running all the collections without duplication, however, my library is pretty small...

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I am working on another problem that I have so I cannot test this phenomenon until later this week... likely...

faint hemlock Apr 24, 2023, 5:26 PM

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I'll roll back and try it again, and report back here.

viscid tinsel Apr 24, 2023, 5:26 PM

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to master?

pearl granite Apr 24, 2023, 5:27 PM

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@oak osprey any thoughts on this?

pearl granite Apr 24, 2023, 5:28 PM

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faint hemlock FWIW, I am seeing the same exact thing (and only on the streaming collections). ...

When you repaired, did you delete the collections as well?

faint hemlock Apr 24, 2023, 5:28 PM

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pearl granite When you repaired, did you delete the collections as well?

Only the ones that are affected. Maybe I should delete all collections?

faint hemlock Apr 24, 2023, 5:43 PM

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viscid tinsel to master?

That's what I was thinking. I'm currently on develop.

balmy basin Apr 24, 2023, 5:46 PM

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Im not convinced this is a PMM issue

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Plex doesn't let you name two collections the same

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It should actively deny it

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I've been running Streaming for months on end with no issue

faint hemlock Apr 24, 2023, 5:48 PM

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balmy basin I've been running Streaming for months on end with no issue

I was too. Until this suddenly started appearing.

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What version of PMM is 1.19? Is that develop or master?

viscid tinsel Apr 24, 2023, 5:50 PM

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are u using containers?

dull joltBOT Apr 24, 2023, 5:50 PM

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Moving between branches of PMM

NOTE: This is addressing changing from, for instance, latest to nightly.

The method depends on how you installed it.

**I'M USING DOCKER:**

docker pull meisnate12/plex-meta-manager:TAG_HERE

replace TAG_HERE with latest, develop, or nightly; whichever you want to switch to.

Then recreate your container via whatever means you used to create it [docker run, docker-compose, etc.], setting the image as meisnate12/plex-meta-manager:TAG_HERE

**I'M USING DOCKER ON UNRAID**

:one: Click on DOCKER tab and then on Plex-Meta-Manager
:two: Edit Repository: setting to switch branches:

meisnate12/plex-meta-manager:TAG_HERE

replace TAG_HERE with latest, develop, or nightly; whichever you want to switch to.

**I'M USING DOCKER ON A SYSTEM WITHOUT COMMAND PROMPT (SUCH AS NAS):**

The same concepts as above will apply:
:one: pull new image
:two: recreate container using that image instead of the current one.

Whatever the system, there will be a way to accomplish these two things.

**I'M RUNNING LOCALLY VIA GIT:**

cd DIRECTORY_WHERE_YOU_PUT_PMM
git checkout BRANCH_NAME
git stash
git stash clear
git pull

For BRANCH_NAME, substitute master, develop, or nightly

Those stash commands are going to discard any changes you may have made to PMM's own files. If that's a concern, you are probably familiar enough with git to know what you need to do instead.

faint hemlock Apr 24, 2023, 5:51 PM

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Yes, Docker.

viscid tinsel Apr 24, 2023, 5:51 PM

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change tag to latest

faint hemlock Apr 24, 2023, 5:51 PM

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I was trying to go back to before the most recent update, to see if it would resolve the issue.

balmy basin Apr 24, 2023, 5:51 PM

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All three are on 1.19

viscid tinsel Apr 24, 2023, 5:52 PM

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if you are on develop, then moving to latest would be the "oldest"

balmy basin Apr 24, 2023, 5:52 PM

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Nightly just has some more commits above it

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Develop and Master are in sync at present

viscid tinsel Apr 24, 2023, 5:52 PM

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and develop is somewhere in between

faint hemlock Apr 24, 2023, 5:52 PM

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Is there a way to go back to 1.18? Just for a test?

balmy basin Apr 24, 2023, 5:52 PM

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yes

viscid tinsel Apr 24, 2023, 5:52 PM

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with containers?

balmy basin Apr 24, 2023, 5:52 PM

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add :v1.18 I think it is

viscid tinsel Apr 24, 2023, 5:52 PM

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i did not think it was still there

balmy basin Apr 24, 2023, 5:52 PM

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you can't go to a specific commit

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But you can go do a release

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v1.18.0 I think actually

viscid tinsel Apr 24, 2023, 5:53 PM

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docker pull meisnate12/plex-meta-manager:v1.18.3

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https://hub.docker.com/r/meisnate12/plex-meta-manager/tags

faint hemlock Apr 24, 2023, 5:54 PM

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That worked ... running a test now with 1.18.

balmy basin Apr 24, 2023, 5:54 PM

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Ah yeah I forgot 1.18.3 haha

faint hemlock Apr 24, 2023, 5:56 PM

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You're not gonna believe this but 1.18.3 is working fine. At least so far, it's creating the collections with the correct posters. Still have to get through this first run so I can run it again and make sure it doesn't duplicate the collections... but so far it's looking good.

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Just completed a third run with 1.18.3. No duplicates, and all posters are showing up as expected.

pearl granite Apr 24, 2023, 6:13 PM

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Idk I've been running 1.19 long before it was on latest. I've been on 1.19 since it first hit nightly which was like what 6 or 7 months ago. Just seems weird only 2 people out of everyone who's on 1.19 has this issue.

faint hemlock Apr 24, 2023, 6:14 PM

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I know, but I also know that it happens on 1.19, doesn't happen on 1.18.3.

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Guess I could just stay on 1.18.3, but my FOMO will be out of control

pearl granite Apr 24, 2023, 6:16 PM

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You could try going back to 1.19 now and see what happens. Maybe the db repair fixed something that could of been an issue of going from 1.18.3 to 1.19 but isn't an issue now 🤷‍♂️

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I have no idea. It's difficult to troubleshoot stuff like this

faint hemlock Apr 24, 2023, 6:18 PM

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It wasn't the db repair. I didn't do a db repair in between switching from 1.19 to 1.18.3. But it still stopped doing it when I switched.

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But you're right, these things are damn near impossible to troubleshoot.

balmy basin Apr 24, 2023, 6:24 PM

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faint hemlock I know, but I also know that it happens on 1.19, doesn't happen on 1.18.3.

so run this test for me

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3 runs on 1.18.3 - do they duplicate
3 runs on 1.19.0 - do they duplicate

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on one of the three runs on both versions, can you do --log-requests in the run command

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idk if log requests existed in 1.18.3, we'll find out 🤣

pearl granite Apr 24, 2023, 6:33 PM

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i dont think it did

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but i just double checked every library and i have no dupes. I just finished a run as well

faint hemlock Apr 24, 2023, 6:35 PM

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balmy basin so run this test for me

Doing this now

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plex_meta_manager.py: error: unrecognized arguments: --log-requests in 1.18.3. Guess it didn't exist

balmy basin Apr 24, 2023, 6:37 PM

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just do -tr then

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but do --log-requests for 1.19

faint hemlock Apr 24, 2023, 6:43 PM

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I'll be damned... now it stopped happening in 1.19.

balmy basin Apr 24, 2023, 6:44 PM

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https://tenor.com/view/bbmichelle-michelle-costa-bb10-pretends-to-be-shocked-shocked-gif-13576783

Tenor

pearl granite Apr 24, 2023, 6:44 PM

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thats what i was saying about the db repair you did

faint hemlock Apr 24, 2023, 6:45 PM

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Bizarre, because I did the db repair long before the issue stopped happening.

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Might be because I deleted the old collections

pearl granite Apr 24, 2023, 6:45 PM

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maybe something happened with the upgrade from 1.18 to 1.19 for you, the db repair didnt fix the dupe issue but it could have fixed an issue that happened from 1.18 to 1.19

faint hemlock Apr 24, 2023, 6:45 PM

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Yeah, possibly

pearl granite Apr 24, 2023, 6:46 PM

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i have no idea though. its all theories at this point

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glad its fixed though

faint hemlock Apr 24, 2023, 6:47 PM

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Thanks all!

balmy basin Apr 24, 2023, 7:12 PM

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So can this be closed or?

faint hemlock Apr 24, 2023, 7:18 PM

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I think so, I'm trying other libraries since I only did my smallest one. But I believe if it comes back, I can fix it by switching to 1.18.3 again.

balmy basin Apr 24, 2023, 7:18 PM

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Well no

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I would never suggest downgrading major versions as a solution 😄

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If it happens again then raise a thread with some logs and we can double check it

faint hemlock Apr 24, 2023, 7:19 PM

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Ok cool, will do.

balmy basin Apr 24, 2023, 7:19 PM

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Just so we can double confirm it's nothing on PMM's side 👍

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(which it's not, I'm telling ya!!! :P)

willow brambleBOT Apr 24, 2023, 7:19 PM

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This post has been marked as Resolved and will be closed in one hour unless you send another message.

Once closed, you cannot reopen this thread - you must create a new one or ask a member of staff to reopen it in #general-chat.

Thanks for using Plex Meta Manager.

viscid tinsel Apr 24, 2023, 8:06 PM

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Ummm... we closed this because Departed has their issue fixed... however, no idea if @austere ridge is able to do the same and fix it....

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And his is the OP.

balmy basin Apr 24, 2023, 8:08 PM

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I mean it's not really a PMM issue 😄

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But sure

balmy basin Apr 25, 2023, 1:16 PM

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@austere ridge can this be closed?

austere ridge Apr 25, 2023, 1:29 PM

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Yea Seems to have fixed it

#PMM Keeps recreating already existing collections