Unable to remove overlays | Kometa | Page 1

gilded valve Dec 27, 2022, 7:43 PM

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Recently had a movie leave the IMDb top 250 but noticed the overlay was still present, when looking in the backup folder I realised that even the backups had the overlay so proceeded to manually change the posters in the UI. About halfway through the script ran again and reapplied the overlays to everything so I was unable to see which ones needed changing, so I've just run remove_overlays: true which I expected would leave me with around half the posters still with the overlay so I would know what needed changing but instead it's saying there's no overlays to remove 🤔 looking in the UI none of the movies actually have the Overlay label which I'm assuming is the issue but not sure why they don't have that label

glossy patrolBOT Dec 27, 2022, 7:43 PM

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Please complete #938455615741775902 and someone from the community or one of our <@&938443185347244033> members will respond when they're available.

Including the meta.log from the beginning is a huge help use !logs for more information.

fast apex Dec 27, 2022, 7:48 PM

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There are ongoing issues with Overlays

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We are seeing some odd behaviours with the Overlay label

gilded valve Dec 27, 2022, 7:55 PM

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I could probably manually add the label for now to at least achieve what I need

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Also only seems to be affecting my movie library, overlays for TV episodes seem to be working fine

frosty orchid Dec 27, 2022, 8:01 PM

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you could do a mass_poster_update

gilded valve Dec 27, 2022, 8:23 PM

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Yeah could do, though wouldn't that reset them to Plex defaults? Around half are from TPDb

fast apex Dec 27, 2022, 8:44 PM

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Do you have them in asset folders?

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You can prioritize local assets

gilded valve Dec 27, 2022, 9:28 PM

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I don't no, I haven't opened that can of worms 😅 I just upload in the UI, but for some reason the ones I've added manually aren't in the UI anymore, just the version with the overlay is there

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I'd like to use the asset folder in terms of using it like a backup, but I'm rarely at my pc and adding thousands of posters remotely doesn't do anything for me

urban cipher Dec 27, 2022, 9:31 PM

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You could add them as URLs to a metadata file.

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Since they're coming from TPDB anyway.

gilded valve Dec 27, 2022, 10:07 PM

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That's a valid option also, though instead means copy and pasting thousands of URLs 😅 there's also some posters where I'm just happy with the Plex default so I'd need to find the source, this is partly why I opted for just adding them in the UI and using tautulli to back everything up, though I've never actually tried restoring from tautulli so not sure how smooth it would be

ornate nebula Dec 28, 2022, 12:58 PM

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Only one way to find out… restore from Tautulli… 😉

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Have you considered https://github.com/chazlarson/Media-Scripts/blob/main/Plex/grab-all-posters.py

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This will grab ALL posters that the ui has available for that movie and throws them into an organized folder structure. You’ll still need to sift through them, but maybe this is just what you need…

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as an example

gilded valve Dec 31, 2022, 4:43 AM

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Finally got round to trying this (and grab-current-posters.py) and I've hit a block 🤦🏼‍♂️ getting error xml.etree.ElementTree.ParseError: mismatched tag: line 33, column 2 for all posters and Segmentation fault (core dumped) for current posters 🤔

ornate nebula Dec 31, 2022, 5:28 AM

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So you tried both scripts?

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I presume you installed the latest versions of each and installed the latest requirements.txt?

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On a windows machine or Linux?

gilded valve Dec 31, 2022, 5:37 AM

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Yeah I thought i may as well try both since the .env and requirements are the same 😅 yep fresh download on linux

urban cipher Dec 31, 2022, 6:08 AM

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Neither of those scripts do any xml parsing, so I'm not sure why either would be throwing an XML-related error. grab-current-posters.py works fine on both OSX and Linux for me:

OS X:

% python grab-all-posters.py
connecting to https://testplex.madrigal-streams.com...
getting shows from [TV Shows]...
Grab all posters |██████▏                                 | ▄▂▂ 2/13 [15%] in 15s (0.1/s, eta: 1:49)
Breaking Bad - 104 posters - 1

% python grab-current-posters.py
connecting to https://testplex.bingbangboing.com...
getting shows from [TV Shows]...
13 shows retrieved...
Grab current posters |█████████████████████████████████▉      | ▄▆█ 11/13 [85%] in 13s (0.8/s, eta: 4s)
South Park - DOWNLOADING South Park (1997) {tvdb-75897}-2190-75897-1755-poster.dat

Linux:

❯ python grab-current-posters.py
================== ATTENTION ==================
There was a problem importing the python-magic library
This typically means you haven't installed libmagic
Script will default to .jpg extension on all images
================== ATTENTION ==================
connecting to https://testplex.bingbangboing.com...
getting shows from [TV Shows]...
13 shows retrieved...
Grab current posters |████████████████████████████████████████| 13/13 [100%] in 2.0s (6.56/s)

❯ python grab-all-posters.py
connecting to https://testplex.bingbangboing.com...
getting shows from [TV Shows]...
Grab all posters |█████████▎                              | ▄▂▂ 3/13 [23%] in 42s (0.1/s, eta: 2:06)
Friends - 99 posters - 9

Do you have a log of either of these things happening?

gilded valve Dec 31, 2022, 1:38 PM

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If I change the URL for Plex I get something, but still errors 😅 wondering if it's something my end though, aside from the fact the errors change depending on if I use my local IP vs domain, but I got the same mismatched tag error running bloat fix

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It wouldn't surprise me that it's me, I don't manually run scripts too often, though I did follow the instructions so just my crappy PC

urban cipher Dec 31, 2022, 2:49 PM

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Seems like an issue with your plex, but without more details it’s hard to say. Not something I’ve ever seen or can reproduce.

gilded valve Dec 31, 2022, 6:50 PM

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Yeah not really sure where to start troubleshooting that, it's a pretty standard setup, nothing weird

urban cipher Dec 31, 2022, 6:58 PM

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gilded valve Finally got round to trying this (and grab-current-posters.py) and I've hit a bl...

What's the rest of this error? At least one of those scripts of mine produces a log, which might contain something useful.

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The Segmentation fault (core dumped) is going to be something with the python install or the OS outside the script.

gilded valve Dec 31, 2022, 7:09 PM

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Not particularly....

2022-12-31 08:30:56,676 - root - INFO - connecting to https://plex.domain.com...```

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They're both just that 🤦🏼‍♂️

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OS is just plain vanilla Ubuntu, I guess there could be something screwy with python

urban cipher Dec 31, 2022, 7:32 PM

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gilded valve Not particularly.... ```2022-12-31 08:30:56,676 - root - INFO - Starting grab-al...

OK, what's around that error line in the output? There should be an indication in the traceback of where the in the script that error is occurring.

gilded valve Dec 31, 2022, 7:34 PM

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Traceback (most recent call last):
  File "grab-all-posters.py", line 85, in <module>
    plex = PlexServer(PLEX_URL, PLEX_TOKEN)
  File "/home/mikenobbs/.pyenv/versions/3.7.2/lib/python3.7/site-packages/plexapi/server.py", line 115, in __init__
    data = self.query(self.key, timeout=self._timeout)
  File "/home/mikenobbs/.pyenv/versions/3.7.2/lib/python3.7/site-packages/plexapi/server.py", line 757, in query
    return ElementTree.fromstring(data) if data.strip() else None
  File "/home/mikenobbs/.pyenv/versions/3.7.2/lib/python3.7/xml/etree/ElementTree.py", line 1315, in XML
    parser.feed(text)
xml.etree.ElementTree.ParseError: not well-formed (invalid token): line 2, column 27```

urban cipher Dec 31, 2022, 7:37 PM

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It looks like the PlexAPI library is issuing a request to Plex and what it's getting back is not well-formed XML. Let me see if I can make it spit out a more sensible error.

gilded valve Dec 31, 2022, 7:39 PM

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Thanks Chaz zoro

urban cipher Dec 31, 2022, 9:24 PM

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Added some more output on the exception.

gilded valve Dec 31, 2022, 10:29 PM

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Ok so now all posters spots this out

Plex Error: ('not well-formed (invalid token): line 2, column 27',)```

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Current posters still gives the segmentation fault

urban cipher Dec 31, 2022, 10:49 PM

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OK, so what Plex is handing back on the connection attempt is broken.

The segmentation fault isn't anything I can affect. That's upstream of this script. That is unless it's something related to Python 3.7.

My linux test machine is running 3.8 and my mac 3.10

gilded valve Dec 31, 2022, 11:06 PM

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I can switch it to 3.10 see if it'll help, I was running 3.10 initially but bumped it down

urban cipher Dec 31, 2022, 11:06 PM

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Perhaps given the Plex URL and token I could see what's coming back, but without that there's not a lot more I can extract.

frosty orchid Dec 31, 2022, 11:08 PM

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I’ll be home in a bit and look over this and see if I can help

gilded valve Jan 1, 2023, 1:17 AM

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Progress, kinda, switching to 3.10 results in both scripts erroring with invalid token, segmentation fault is gone

urban cipher Jan 1, 2023, 2:24 AM

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gilded valve Progress, kinda, switching to 3.10 results in both scripts erroring with invalid...

This invalid token error?

#1057383117112999997 message

blazing rampartBOT Jan 1, 2023, 2:24 AM

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mikenobbs#3508

Message:

Ok so now all posters spots this out

Plex Error: ('not well-formed (invalid token): line 2, column 27',)```

Quoted By:

@urban cipher from #1057383117112999997 in Plex Meta Manager

gilded valve Jan 1, 2023, 2:44 AM

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Yep same one, just now with both scripts rather than just the one 😅

frosty orchid Jan 1, 2023, 2:48 AM

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so its trying to hit {URL}/?X-Plex-Token={TOKEN}

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you should see what happens if you try and go to that url

gilded valve Jan 1, 2023, 3:08 AM

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Well it loads 😅 wasn't expecting that, I get an XML file

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<MediaContainer size="25" allowCameraUpload="1" allowChannelAccess="1" allowMediaDeletion="1" allowSharing="1" allowSync="1" allowTuners="1" backgroundProcessing="1" certificate="1" companionProxy="1" countryCode="gbr" diagnostics="logs,databases,streaminglogs"
etc etc

frosty orchid Jan 1, 2023, 4:58 PM

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That’s really odd

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I was also expecting it to not come up properly

ornate nebula Jan 1, 2023, 5:24 PM

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Just plexdance your whole library… I mean it was New Years Eve, so dancing is acceptable. 😉

gilded valve Jan 1, 2023, 5:53 PM

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I'll just switch to Jellyfin and abandon all sanity /s

steel siren Jan 1, 2023, 8:02 PM

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cool, so we can !close this yes?

gilded valve Jan 1, 2023, 8:24 PM

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I mean, my initial issue is kinda resolved so yeah 😅

glossy patrolBOT Jan 1, 2023, 9:59 PM

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This post has been marked as Resolved and will be closed in one hour.

If you require further assistance on this issue, you can send another message in this post to re-open it.

If you require further support that is unrelated to this post, please start a new post and do not re-open this one.

Thanks for using Plex Meta Manager.

steel siren Jan 1, 2023, 9:59 PM

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😎

#Unable to remove overlays