Lifetime Support

[tranquil geyser]

I just purchased the lifetime support and also how do I import my lifetime spotify stats?

[wind lily]

Hey, what name did you use to purchase?

[tranquil geyser]

Rosalot

[wind lily]

At which time?

I can't find it in here https://opencollective.com/fmbot/transactions?searchTerm=Lifetime

[tranquil geyser]

I apologize for the late response but I have this screenshot if this helps

this is the date

[lime arch]

Can you check your email that it went to and confirm it went through? I'm not finding anything on our end.

[tranquil geyser]

I just did it again now and also received the email confirming that I now have pro

[wind lily]

Last.fm pro is Last.fm their subscription program, we are not affiliated with them

[tranquil geyser]

Got it so I have purchased both, the .fmbot at the date of the picture, and this last.fm a couple hours ago

[wind lily]

I'm sorry but we have no supporter purchase on or around september 15 that can be attributed to you. Can you check to make sure if the payment went through and if yes, login to your OpenCollective and see what name is there

[tranquil geyser]

I see the issue, I typed in this name instead of “Rosalot”. I apologizing for the misunderstanding

[lime arch]

Bingo, there it is @tranquil geyser, you've been added, thanks for bearing with us through that and thank you for your support!

[tranquil geyser]

Thank you for your patience