broken girder
I've been trying to get into the game since yesterday and it won't let me, I have good internet, I've restarted my phone and the game, I've checked for phone and game updates, and it still won't let me I enter the game and the only thing that comes up is that it cannot connect to the servers and I even went to contact customer service and they tell me the same thing I did and nothing
thin tangle
Reply back to Customer Care and tell them you've tried their suggestions and nothing worked
broken girder
Reply back to Customer Care and tell them you've tried their suggestions and not...
How do I do it? Customer service replies to my email, telling me to do things I've already done, but then I reply in the same message, and they don't respond.
broken girder
I've been trying to get into the game since yesterday and it won't let me, I hav...
Need help
broken girder
Have you given them time to respond? They usually don't do so immediately.
Regarding customer service? I told customer service about the game and they responded the same way. I told them I already did it, and they didn't respond.
thin tangle
It's not an instant conversation. If you replied, then you need to wait for a response
broken girder
It's not an instant conversation. If you replied, then you need to wait for a re...
How long do they usually take to respond? Or do they respond when you reply from email?
thin tangle
They do respond. They also do not work 24/7. CC works European business hours and it's past the end of their current workday, so the earliest you'd get a response is tomorrow