#Account got deleted when I restarted my pc

9 messages · Page 1 of 1 (latest)

spark pond
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I don't know if this is a bug or not. But I was watching an add. But for some reason they don't load 50% of the time (Bug 1 I think). But I founded out if I restart my pc I could watch ads. So I restarted my pc. But the game was still running. So when I wanted to play again. My account got deleted. I already sent it to the Custom care and hopefully I can get my account back. For people that also face this problem. Don't do the same!

dusky rampart
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Make sure to connect your account to a social network or gameloft club in settings so you can restore your account if it happens in future

spark pond
dusky rampart
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Make sure you enter your age as above 13

spark pond
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Yea. When I made that account. I was 12 :(

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No I was 13

spark pond
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Uhmm... It doesn't work when I try it again :(

dusky rampart
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maybe its 18

spark pond
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No. In my country it's 13. (That's what Copilot said (microsoft ai))