#Game repeatedly crashes when attempting to interact with primal event.

16 messages · Page 1 of 1 (latest)

long girder
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amz:eur:hgg1
The game repeatedly crashes when I try to interact with the primal event. I've had this issue happen during several primal events and so far nothing seems to have been done to look into fixing it. I've followed all the standard practices in troubleshooting, but nothing works.

foggy compass
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Including opening a ticket with Customer Care?

long girder
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yes

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they told me to record footage of it happening, but every time id record itd work until i stopped recording

dreamy hawk
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I‘ve read such issues before. That player used an older phone with limited storage capacity. Could it be that you also use an old mobile phone?

weary zodiac
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Happens with me too and I'm sitting on the PC EUR windows

long girder
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and i have plenty of storage

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almost nothing else ever causes this either, its mostly JUST the primal event

long girder
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Im struggling to even open the event right now, just clicking the button is literally making me crash

cold cliff
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Thanks for sharing. I'll share your case with the team so they can look into it.

long girder
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I've finally managed to catch footage of it crashing

lean tusk
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The lengths we go…
Filming ourselves playing our game to prove some devs that there is a bug…

This is dedication !!

long girder
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When cc said it was required for any action