#Reporting bugs and game issues!

11 messages ยท Page 1 of 1 (latest)

covert bluff
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This forum is only for reporting problems with the game. Please first check #๐Ÿ“ข-bug-info and this forum to see if your issue has already been reported, otherwise your post might be deleted without warning. If you see a post here that fits your situation, please add a message in it with your game details (player ID / Server / Platform).

For general feedback, please use the #1024205100614438922 forum.

Forum Guidelines:

Please read and follow the rules and guidelines below as they will be strictly enforced.
๐Ÿ’  Search topics before posting as duplicate posts will be deleted. New posts require tags for easier searching - use as many as you need.
๐Ÿ’  Details matter! Please include your player ID (e.g. eur:ab1234) and platform (iOS/Android/Windows/Amazon/FBCG) for all technical problems. This helps us to more quickly follow up with the team.
๐Ÿ’  Topic title is important! Be descriptive with the title to help Gameloft, mods and other server users know what the topic is about. The title should be a short description of the problem, with all the details in the message field.
๐Ÿ’  Stay on topic! Reactions to posts/messages are great but no chatting, please. Off-topic posts/messages will be deleted without notice.
๐Ÿ’  There is no Customer Care staff in this forum or on this server. Issues will be tracked and updated by Community Managers. Instructions for contacting Customer Care are in #customer-care.
๐Ÿ’  Keep your question in one post! This forum is in slowdown mode to reduce spamming, which will be deleted. On a phone, press <Enter> for a new line; on a PC, press <Shift>+<Enter>.

cunning glen
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@covert bluff

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Follow the guidelines and properly describe your issue.

covert bluff
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helloi keep getting this bug were everything frozen except my mouse,can't do nothing go to battel or press anything else and i have to realog every time, happends every time i get out of the runes locations[server:eur 51d858]

untold inlet
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this clan event, i find my score seem to have frozen... for the last 2 rounds... i think the score is added to the clan total... as i can see the hp from the clan dragon go down when i do the siege battles, but after i done the battles, it seem like my actual score is.. stuck... for the last 2 rounds of battles. I play 3 accounts, so can see the difference in score... usually all 3 accounts score about the same... but now, my main account is about 40k below the score of the other 2 accounts...

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these accounts are mine too... so i normally play one account after another, so in theory, they should score similar... not 40k apart... we are onto clan dragon, so each set of battles score about 20k. previously, it happened also , but only last for one round, then back to normal. But this time, seem to be 2 rounds in a row- not very good. The only positive thing is i am the crown holder, so at least i know no one going to kick me for poor scoring... hahaha... but don't look very good , as i normally score top 1st, 2nd and 3rd in my clan most events, to set good example for the rest of my clan... and this time i may end up look like scoring on the bottom of the clan scoreboard... not good at all... does any other players having the same problem???

hybrid wasp
hybrid wasp
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Hi, Trainers! As a general rule, let's try to keep this Guidelines post clean as unfortunately Discord doesn't allow to lock a post and still keep it pinned for everyone to see it. aloecry

So if you have a bug to report please start your own thread by clicking on "New Post" in this forum section (before doing that check that a similar post isn't already created, of course). This will also allow us to better keep track and respond to reported issues. Thanks so much!