URGENT! Games keep getting shut down

[visual grove]

i dev on behalf of Roblox: Survivor, and every single game that has been hosted has been shut down. every game we joined after about 20m or so with adonis has been shut down for no reason, just the msg 'This game has been shut down.' and we couldn't figure out why until we narrowed it down to games with just adonis.

no screenshots, v222.2, on computer and mobile.

there werent any other plugins, this still occured when it was just adonis in the game

[sleek moon]

check ;oldlogs

[visual grove]

last logs before they had to move maps because it was shutting down, i assume

two sep games

[spark citrus]

There's no code in Adonis that will shut down servers automatically. In modern versions, this is only feasible through the various shutdown commands.

I also think Adonis includes a shutdown message with [ADONIS] in the message.

This sounds like someone is publishing game updates in Studio with the "shut down all servers" box tickets.

[sleek moon]

it doesnt

[spark citrus]

Isn't settings.systentitle set to [ADONIS]?

[south siren]

Don't think so

also version 222.2? isn't that like a few years old or is that supposed to be the loader version and not the actual mainmodule version

[sleek moon]

no

just system message

[patent nexus]

What type of a shutdown message appeared?

[visual grove]

the person who reported it i asked him

You have been disconnected. The server shut down.

is what he gave

idk

idk why he didnt screenshot it

[south siren]

Possibly a memory leak crash? perhaps a luauheap report might help to see what exactly is memory leaking before the crash

iirc roblox logs for clients will show the exact reason but you’ll have to open it and check it to see them

[visual grove]

i should also note that all the games use this because we've kind of ungrouped the loader and they edited most of the modulescripts

so we haven't rlly updated the loader

[visual grove]

when someone hosts another season ill see

[south siren]

if its adding new commands or removing then i would probably just use plugins for this use case since you'll stay on the latest module whilst still being able to modify some of the internals

[visual grove]

alr. and ill see if i can get the logs to u but for now ill try that w the new build

i just need to wait for one of them to send it so i can look at it

[south siren]

i have a feeling that the new build will probably solve your issues because older issues did suffer from some memory leaking issues because of hanging tables that would store data forever until the server would eventually hit the memory cap that's set by roblox

if you have access to view the place's analytics you can actually see what the reason for some crashes are here (my place is just for testing but it should show a graph with different crash types)

[visual grove]

even from old servers?

damn alr

[visual grove]

yes u were 100% right

memory leak

[sleek moon]

is it the game itself causing it

[south siren]

try to see if you can capture a snapshot with the luauheap feature or check the developer dashboard's crashes section to see the exact reason since it usually tells you there after these shutdowns

[visual grove]

alr ty

[visual grove]

alr i got the crash log from one of the hosts

what am i looking for

like around the end of the log i assume right

[south siren]

should look something like this its usually at the end of the log if the person didnt exit to the roblox home app

[south siren]

going to post this here just in-case but possibly could be a roblox related issue (perhaps peak global players?) - https://devforum.roblox.com/t/servers-randomly-shutdown-for-no-apparent-reason-error-code-288/4615182

[south siren]

a luauheap report would be nice it would kinda let us know where exactly it’s leaking memory

there’s developer reference articles on how to make ones and pinpoint what’s making the memory increase a lot

[worthy iron]

@visual grove ^

[bitter ivy]

interesting, i dont know if its my game or not, but i used luaheap and it seems adonis just keeps the memory rising for god knows what reason in my game

[bitter ivy]

as u can see the adonis system is progressively just increasing memory usage god knows for what

might have to switch to another admin system sadly

[south siren]

you can expand them to see what exactly the line is causing the issues at

that can help us find what exactly is memory leaking

^^

[bitter ivy]

well for the main one which is "array" it was regards cape stuff

i will show you one second

[south siren]

size & self* number?

[bitter ivy]

well now i have to stay in the game for a period of time to show the accumulated growth

brb in 20min

[bitter ivy]

ok so after 15min playtime

idk what to show you really

but you can clearly see adonis accumulating growth over-time

[south siren]

there should be a setting called ‘MaxLogs’ (or in the General module if you’re using the newer loader), try lowering that value down to around 250-1000

it should help with logs that stay for a long time since the default set by the settings is around 5000

[bitter ivy]

alright i set it to 250

what are the benefits of that

i also disabled all anticheat features

[south siren]

it just makes it so once a log goes over 250 it'll pop the last log from the log table

that should decrease the usage you see from the enodes (linkedlists)

[bitter ivy]

any other stuff i should do?

[south siren]

i think thats pretty much it, the other tables like cache ones that are used in adonis are cleared every ~5 minutes which should also prevent memory increases too

[bitter ivy]

thanks astra, have a nice day

i hope this helps cause me & other many games depend on this system alot

[south siren]

yeah just lmk here if it does still happen but hopefully should be less than what it was using before, might consider making a PR to decrease 5000, seems a little too much considering some logs can go up to that high of memory usage

[bitter ivy]

this is a 1h benchmark