marble girder
When I try to upload a .gif, I get the message that it's processing (like normal) but after refreshing, I get the loading bar and it never appears. It's been over 12 hours and I've tried multiple times. Here's my latest attempt: https://7tv.app/emotes/01KKP116992N2WY83A02VH59JB
Is there something wrong with my .gif?
gilded furnace
try this, i cropped the top and bottom a bit and it worked for me
marble girder
try this, i cropped the top and bottom a bit and it worked for me
thanks very much! this worked! why the heck didnt mine work if it was within the resolution guidelines?
gilded furnace
night leaf
thanks very much! this worked! why the heck didnt mine work if it was within the...
known issue with image processor on our side
marble girder
known issue with image processor on our side
so, just so i know for the future, what should i avoid? is there a specific vertical aspect ratio i need to stay under?
night leaf
so, just so i know for the future, what should i avoid? is there a specific vert...
you shouldn't do anything, that issue should be fixed on our side
but for animated emotes it happens when the resulting 4x image will be under ~65px width. All emotes uploaded to 7tv are rescaled to 128 height so you could do that manually.
if you get this issue with static emotes, try converting them to avif or webp (that's also an issue on our side)
marble girder
ah, okay. glad you're aware and can fix.