#banned on twitch

1 messages · Page 1 of 1 (latest)

somber dawn
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is your discord connected to your 7tv?

stone comet
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No, I just had a kick connected but I canceled that too

somber dawn
stone comet
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so should I log in to the 7TV site via discord ? and then I should ask for a merge of the account where on that page and that is where on the page ?

somber dawn
stone comet
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Okay, I'll try it thanks for the advice

covert flax
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just to clarify further, after the accounts got merged you can remove the old twitch connection and then add a new one. You just always need to have at least 1 active connection remaining, that's why you need that Discord connection merged in there

stone comet
covert flax
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yea that's why trippy suggested that merge

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basically it would look like this. You have your main account with just your old, banned twitch connected, so no way to log in into that at the moment. If you go to the 7TV homepage and select log in with discord it will create a new 7TV account for you with only a Discord connection. You request a merge of the new account into your old account. When this merge was done you have your old account with twitch AND Discord connected. So when you log in with Discord now, you will get logged into your old 7TV account. Now you can remove the banned twitch connection and add a new twitch connection to a different channel. You'll keep paints, subscription and everything

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it's a bit complicated but unfortuantely the only way at the moment to keep your 7TV account

stone comet
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So we probably don't understand each other, because I now have a new account on 7tv via Discord, but when I give that to connect Twitch I enter my denunciations, but when I click on login, it doesn't jump for me, my computer is banned and I can't log in, so I can't even connect to the new 7TV chapes

covert flax
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yeah, because they need to get merged first

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Can you link your new 7TV account here

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And also tell me the name of your banned twitch account

stone comet
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my new name on 7TV is: franekDDD old i have w221_ or negramod idk

covert flax
stone comet
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yes

covert flax
stone comet
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yes

covert flax
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ok, perfect, now you go into #1204296851541467157 and request a merge of your new account into your old account. Just provide the links to them and explain that you need your new account merged into the old one to get the Discord connection into that

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And delete the message you already posted in there earlier LELU

stone comet
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Okay thanks, it's a complicated piece of I don't understand why there is no support on the site and I have to deal with it via Discord

little hatch
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I would think discord is better for support

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You get all the answers

somber dawn
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provide links to both accounts (chris linked them both here)
and provide proof of ownership (the alt account has discord connected so that's fine, but you need to show that you're the owner of the other profile)

stone comet
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I don't need to do it somehow, I guess they'll understand, but thanks

somber dawn
stone comet
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Is that enough?

somber dawn
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i think so, yes