#Submission Progress?

1 messages · Page 1 of 1 (latest)

woeful socket
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I have submitted multiple emotes and have yet to see or hear of any progress after days. And its been multiple emotes over multiple days. After each submission im sent to what should be the preview page of my emote but they say no longer available instead of the emote pictures. I would like to know if the site has basically required subscriptions to have any use or if im doing anythiing wrong, please.

orchid ore
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can you link your profile please?

woeful socket
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Indeed

orchid ore
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the way you describe it sounds like you tried to upload an emote but it didn't happen

woeful socket
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Yes, ive been trying to add new emotes but when the submission bar fills up it loads the preview page for the emote but says the emote is no longer available

orchid ore
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but I can tell you that either way it's not due to lack of subscription - subscriptions give you access to cool paints and badges but emotes are available to everyone the same

woeful socket
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I shall get a screenshot momentarily

orchid ore
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can you show me the emote you tried to upload?

woeful socket
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Yes

orchid ore
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keep in mind there are limitations

woeful socket
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Yes ive been trying png in sizes 128, 96, and the twitch default 112

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here you go, this is the page that comes up after submitting and the emote i most recently have tried to upload

orchid ore
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so we are still looking into it, not sure why it's not working yet, but for your needs you can use this:
https://ezgif.com/png-to-webp/

i tested and it works after converting to webp format

Free web tool for converting PNG images to WebP format. No watermarks, good quality and preserves transparency.

woeful socket
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Ah okay! I funnily already use that site very often haha

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YES! i think i now see what the issue was and i thank you very much!

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is there a reaction i need to use to show this as resolved?