#community-solutions

1 messages · Page 2 of 1

keen lagoon
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So... I open the game and it stays like this for 1 minute more or less

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Then, when the choices apper, and I click in Play, I'm instatly redirected to a host game offline, called "freeplay"

proven ice
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This is usually a network issue. I would try rebooting the modem or router, or the mobile device. Then take a speed test and ensure both upload and download speed are over 10 Mbps

keen lagoon
#

I've already done this twice

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And my internet speed is about 70mbps

proven ice
keen lagoon
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The last time I checked it was 70mbps, maybe should I test again now for sure?

brittle coyoteBOT
proven ice
#

If both speeds are over 10 Mbps, I would look into connecting with a VPN

keen lagoon
proven ice
#

Connecting from Brazil?

keen lagoon
#

yeah

proven ice
#

Some users report occasionally having network issues like this that appear that either the internet provider or the government is restricting access. Connecting with a VPN may help with this.

keen lagoon
#

Is there any reliable free vpn app? Because for moral motives, I don't use cracked programs

proven ice
#

I can't recommend any specific services, different ones may work better in certain areas than others.
If the issue persists, you may wish to request support following the instructions in #troubleshooting-and-bug-reports

keen lagoon
#

ok, thanks, I'll try 👏

lapis bear
#

I can't talk with echo desactivation

proven ice
lapis bear
#

isn't the microphone because it's work without echo desactivation

#

?

brittle coyoteBOT
#
The game told me i'm on the wrong version, how do I update?

If you're using steam, an update will be queued, and if you do not see one you might have to restart your steam client. If you downloaded GGD from the gaggle site, an updated version will have been uploaded. Thank you for your patience!

summer plume
#

anyone haveing issue unlocking the mullet style or is that just my lobby?

oblique ice
summer plume
#

oi thx

#

is their a new channle for the code posts or have they been removed mine disapeard over nightXD

oblique ice
summer plume
#

ines been on english for like 2months i think

#

mines*

timid meadow
#

Cause: DisconnectByServerLogic.
when I want to join a lobby I always kick by this.How to fix it?

glad matrix
timid meadow
#

it isn't working

proven ice
timid meadow
#

and what's next?

proven ice
timid meadow
#

china

proven ice
#

@timid meadow you may need to try connecting with a VPN

timid meadow
#

Ok

little gorge
#

wth is this ?

image.png
proven ice
#

Looks like a Steam error

little gorge
#

but how to fix it

proven ice
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Would try uninstall and reinstall

little gorge
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that worked thanks

proven ice
thorny raft
#

The event coin doesn't come out, is it a bug?

oblique ice
#

Apple is being... interesting Suspicious

thorny raft
proven ice
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@thorny raft Are you saying you are not receiving Event Token drops from completing tasks?

glad matrix
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i believe thats what it is from watching the korean chat

proven ice
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Have you already earned the daily limit of 100 tokens?

glad matrix
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@thorny raft feel like you need a ping back sorry lol

thorny raft
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I heard that the new map token isn't appearing.
But honestly, I don't really pay attention to tokens and just play the game... Haha.
It's not a known issue, right?

glad matrix
#

I saw ruru say earlier that they weren't getting tokens, but i've been gaining them just fine. maybe change the lobby to reset it?

thorny raft
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Two people complained in the chat that the token isn't appearing. But there are also people saying it's showing up!

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Thank U

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We can obtain event tokens in all maps, right?

glad matrix
#

you should be able to! key word being should

thorny raft
#

I have something I want to ask. Does the Gaggle team know of any official Korean Goose Goose Duck community, aside from Discord? Haha.

oblique ice
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but no there are no other "official" goose goose duck servers out there

thorny raft
#

Should I wait a little longer for makeup and hat separation patches?

proven ice
#

Yes

thorny raft
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Thank U

keen dagger
#

In free-play mode, the yellow dot you see on the map doesn't show up on the mini map, but others do.
This bug is mostly cosmetic but could be insignificantly problematic.

image.png
proven ice
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I believe the minimap has a maximum number of dots that will display, maybe 8? So in actual game modes it should never be an issue.

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I imagine as you completed some of those other tasks, the soccer task would eventually light up on the mini map

keen dagger
limber summit
proven ice
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@limber summit press the i button to get more information and an error code. You can then check #1063945723378409572 for potential solutions

queen needle
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how to fix?

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now lobby for PC and Mobile are different?

cobalt ember
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this means that your version is different from the lobby version that is playing - if your version of the game is up-to-date then you'll need to try another room (or start your own!), if yours is out of date, you'll need to update before you can join other rooms.

#

Have you tried, as the message says by closing down the game, and restarting?

granite quail
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i cant make an account because of my email but i dont have an other email so what do i do

hard ferry
granite quail
hard ferry
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This just started happening after i temporarily closed the app for other responsibilities. When i tried to log back on, multiple bugs started happening. Before i closed the app while in lobby it gave me friends list error codes when i was trying to access the costumes. Then when I miss clicked on purchasable costumes using real world money it completely cut all sound for me.

glad matrix
# hard ferry

Clicking on the i for more info should give more info

hard ferry
glad matrix
#

That's... interesting. Can honestly say ive never seen that in my time lurking in this discord. I would suggest contacting support if it persists

brittle coyoteBOT
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Something went wrong: You are attempting to create an account with a restricted email domain. Please try again using a different domain. /Error: Bad email domain./ problem description: Can't login, error message: (Computer Lingo Here)

For security reasons we don't allow that domain name. Please retry account creation with a more secure email domain, such as a gmail account.

hard ferry
#

Is the same thing occurring with server online Q?

glad matrix
#

...considering how i just loaded up mobile and saw zero public games, maybe Staring

hard ferry
#

Also where would i contact support?

glad matrix
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Follow the directions and they'll get back to you soon Angel

hard ferry
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Ty

glad matrix
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Looking at pc btw- there are public games so idk what happened Sad

hard ferry
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I play on Chromebook which classified as android

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I sent a bug report contacting all bugs i have seen so far

brittle coyoteBOT
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Something went wrong: You are attempting to create an account with a restricted email domain. Please try again using a different domain. /Error: Bad email domain./ problem description: Can't login, error message: (Computer Lingo Here)

For security reasons we don't allow that domain name. Please retry account creation with a more secure email domain, such as a gmail account.

granite quail
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Can someone please help me i dont have an other email account i only have that one but it wont get accepted

image.png
proven ice
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ChromeOS is not a supported platform @hard ferry

proven ice
granite quail
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i cant

proven ice
#

An account with an approved email is required for the game

granite quail
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ok sad

proven ice
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If you are unable to register with an approved email you will be unable to play the game.

hard ferry
proven ice
#

If the game works on a non-supported platform, it is a happy accident Happy

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You may be able to achieve most of the functionality, and experience errors like you are seeing, or the game may not work at all. It is possible that ChromeOS, Linux, or other platforms may be supported in the future Angel

keen lantern
#

Can someone explain to me why I, who had unlocked the ''Mullet'' and the other 2 shirts, opened the game today and lost the 3 items?

proven ice
toxic basin
#

There is a glitch when someone dcs or leaves during the draft when you are picking roles. It shows 2 different lines of roles and gives you random no matter if you try to pick or not

proven ice
toxic basin
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I am already out of that game sorry

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If it happens again I will send a report

keen lantern
loud orbit
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anyone know how to fix the “pull basket from well” task? it doesnt let me see 99% of the well, only happens on mobile for me! Laugh

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slow obsidian
fallen stirrup
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Hot patch has been released to fix this 2.27.01 . If this still continues please let us know

west sonnet
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Did they bury the well?

Screenshot_20230830-012219.jpg
shut sparrow
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@west sonnet see darrens post above

west sonnet
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Good thanks

thorny raft
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how can we fix it? (unknown file version)

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user retry download 10 times

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Say user was doing well until then

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use homepage download

waxen sandal
#

Do they have antivirus? It may be deleting the exe file

idle mulch
#

but ducksides theory could be the solution for the problem

thorny raft
#

If we see the Easy 'bear icon' on the bottom left of the screen!

thorny raft
#

I accidentally pressed the player report button in-game. Is that okay?

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The user didn't do anything wrong.

waxen sandal
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Accidents happen. Isnt there also a second step involved?

thorny raft
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I thought the report details would appear, but when I clicked "confirm," nothing showed up...

rancid merlin
#

Can somebody teach me how to fix it?

Screenshot_2023-08-30_122524.png
molten pumice
#

Have you tried verifying the game files on steam?

rancid merlin
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Oh haven't used steam

waxen sandal
#

The few people I have seen this happen to have all downloaded from the website directly. Perhaps there is an issue with the file hosted on the Gaggle website.

rancid merlin
rancid merlin
molten pumice
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Glad that it worked!

thorny raft
#
  1. There's an error prompting to patch when downloading from the website.
  2. Errors like sudden crashes when creating a room or following a friend.
    #lfg-한국어-korean
brittle coyoteBOT
#
Rule 12

Please keep all disputes in game, in game. If its something you need to discuss please ask to talk to a moderator.

molten pumice
#

Please remember this channel is for technical queries from your fellow avians!

small stirrup
proven ice
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@small stirrup please press the i button to get more information

small stirrup
#

@proven ice i got an error there too

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Asks to check the Internet connection, but I have already restarted it.

proven ice
small stirrup
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-_-

thorny raft
proven ice
#

Many players from Russia have reported being unable to connect unless using a VPN.

proven ice
# thorny raft Anybody ?

Sorry, I've only ever used the Steam version. I would recommend they try complete uninstall, and clear the registry with the instructions below, then install again

brittle coyoteBOT
#
My game starts, but it's stuck on the loading screen indefinitely!

This is usually caused by a registry error. If you are using windows, type Windows+R to open the run window. Type in “regedit” and launch the registry editor. Under HKEY_CURRENT_USER/SOFTWARE, delete every folder with Gaggle (Gaggle Studios, Gaggle Studios INC, Gaggle.Fun, GaggleStudios). Be careful NOT to delete the Google folder. Relaunch your client, and have fun!

small stirrup
jade pond
thorny raft
proven ice
#

@small stirrup Some internet providers or governments restrict access to the servers. This is sometimes occasional, and sometimes it is constant. This is outside of the team's control Sad

proven ice
#

@jade pond try retyping the email address. Sometimes copying and pasting can insert an additional space at the end

jade pond
thorny raft
proven ice
jade pond
jade pond
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gmail

proven ice
#

If it is working correctly with Google login, then the problem is resolved, yes?

jade pond
proven ice
jade pond
#

Omg

proven ice
# jade pond Omg

Many players from Russia have reported being unable to connect unless using a VPN.

jade pond
#

Thx

dusk bramble
proven ice
dusk bramble
proven ice
dusk bramble
proven ice
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@dusk bramble you need to update

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This is resolved in 2.27.01

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After updating, if you continue to experience this, let us know

dusk bramble
near maple
#

when i press play it says free play i cant play online

proven ice
fallen stirrup
fallen stirrup
thorny raft
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This is what I just experienced, when the game ends I see the lobby once and the victory screen pops up. Should I send you the logs?

proven ice
thorny raft
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oh really? thank u

proven ice
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In-game bug report sends the logs to the team automatically Angel

rough holly
turbid pawn
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The Achivments be bugging yet again done the Witness me 3-5 times and non count towards it.

proven ice
willow palm
#

installed the game a few days ago, yesterday there was a 400mb update, ever since then my computer has a stroke whenever i open the game

proven ice
opaque trout
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Want to report an bug in the game , happened after the update, all of the android users

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This task no longer can be completed

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Pull basket from well task

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this bug worth your time to solve ASAP

shut sparrow
#

@opaque trout This is resolved in 2.27.01

opaque trout
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@shut sparrow Thanks, sorry didn't know that a new update has been pushed

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But I want to know, why the update is 676MBs, isn't this too big?.

thorny raft
#

When user clicks 'Play' on Steam, the game doesn't launch even after trying to reinstall. How can I resolve this issue?

proven ice
thorny raft
#

Thank U

naive gulch
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When i open the game its stuck here and be not responding and i try uninstall game and try "verify integrity of game files" still not work can anyone help me ? the game on windows 11 and it was work on my old laptop its was windows 10
anyhelp ?

duck.png
glad matrix
naive gulch
#

Ya i try it and stil not work

brittle coyoteBOT
#

@naive gulch

My game starts, but it's stuck on the loading screen indefinitely!

This is usually caused by a registry error. If you are using windows, type Windows+R to open the run window. Type in “regedit” and launch the registry editor. Under HKEY_CURRENT_USER/SOFTWARE, delete every folder with Gaggle (Gaggle Studios, Gaggle Studios INC, Gaggle.Fun, GaggleStudios). Be careful NOT to delete the Google folder. Relaunch your client, and have fun!

naive gulch
polar hare
#

Что мне делать? What should I do?

image.png
proven ice
thorny raft
#

Can I check the details of my inquiry online? Will I receive an answer via email within a few days?

azure jacinth
#

Since the past 2 updates (from the one before Eagleton dropped), after quitting the game, Unity engine is running for a solid 2-3 minutes and the game isnt shutting down leading to crashes.

#

reinstalled and verified file integrity.

knotty mango
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There is such an error. what to do?

Screenshot_2023-09-01-19-23-28-96_0354e5e48afa844080b5c0ecef114801.jpg Screenshot_2023-09-01-19-23-25-14_0354e5e48afa844080b5c0ecef114801.jpg
fallen stirrup
azure jacinth
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Thanks for replying. Good luck!

glad matrix
onyx socket
#

Could not validate the integrity of the game.
Please try reinstalling and rebooting the client.
If the problem persists, contact us with this code: 2

image.png
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pls help me

glad matrix
onyx socket
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it does not work

glad matrix
hearty shadow
#

Hi could you help me resolve a problem.
basically when I launch the game I can't connect it tells me "it looks like something has gone wrong"

glad matrix
hearty shadow
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I'll try

hearty shadow
glad matrix
coarse briar
#

Question for someone who make achivement : the secret door can be open in tutoriel ?

Its for not annoying public lobbie and sont have the task alerte during my investigation

Thanks if someone who have the answer respond

brittle coyoteBOT
#

@placid phoenix

Rule 12

Please keep all disputes in game, in game. If its something you need to discuss please ask to talk to a moderator.

limpid isle
#

Cause: DisconnectByServerLogic.
Try checking your Internet connection

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I use Goosegooseduck in proton steam linux

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I think the error ain't come from my computer

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HELP ME

brittle coyoteBOT
#
You play Goose Goose Duck on Linux/Steam Deck...

Goose Goose Duck is supported on Windows, MacOS, Android, and iOS platforms. Linux has never been an officially supported platform and if GGD was playable on linux in the past, it was a happy accident. The team is constantly working on improving the game. Linux may or may not be supported sometime in the future!

limpid isle
proven ice
#

Linux is not a supported platform. The game is supported on Android, iOS, Windows, and MacOS

slender topaz
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idk what happend but it was playing fine the other day and now it says this

image.png
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i got to play on the new map like 5 times and now i cant log back into the game

fallen stirrup
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A restart of your system will likely help. Otherwise maybe check to see if your Antivirus got involved someway blocking files/network

slender topaz
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And this just started happening last night and idk why

polar rapids
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how to fix it

image.png
slim thunder
polar rapids
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okay

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wait

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this

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help

slender topaz
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I checked the anti-virus and nothing is related to easy anti cheat or ggd

shut sparrow
shut sparrow
slender topaz
polar rapids
fallen stirrup
#

I'm not 100% sure if this will do anything but you could try
Rename this directory
C:\Program Files (x86)\EasyAntiCheat_EOS
To
C:\Program Files (x86)\EasyAntiCheat_EOS_BACKUP
Then re-run the manual install batch file InstallAntiCheatManually.bat in the game directory and try again.
Recently a bad version of the launcher was launched by Epic and this may of been updated when a different game was installed. This helped me when I had issues, however the error code was different then.

slender topaz
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Idk what to do this hasn't happend before

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And it only seems to be doing it for ggd too

slender topaz
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I feel like I've done everything I could but nothings worked I mean I can start the game with the exe file directly as admin and it'll work but It doesn't let me in a game

cerulean adder
#

Is this a cucumber or a banana?

image.png
slim thunder
slender topaz
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So it's not a issue with ggd it's a issue with easy anti cheat in general just tried getting on rust and same thing happened

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Still don't know how to fix it tho

shut sparrow
brittle coyoteBOT
proven ice
#

@slender topaz The steps above may help as well

slender topaz
#

i was just gonna factory reset my computer

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i tried a few things that listed but nothin

winged loom
#

Hello, can someone help me? I have registered yeaterday, from my phone in this game. Today I tried to play from my PC, but i got message, and i've no idea what to do. Message: "Something went wrong, click the 'i' button to show more information. Try restarting your client or check your internet connection. If a problem still occurs email us at support@gaggle.fun or submit a ticket to our discord with the error provided."
And one more "Your phone's operating system has been modified. Please restore your phone's operating system to manufacturer settings to enjoy this experience."

modest pilot
winged loom
#

No, it's fine

proven ice
winged loom
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I am

proven ice
#

You must use either the Steam version or the version from the Gaggle.fun website. The app store version does not work on Mac

winged loom
#

Oh, ok. Thank you so much!!!

proven ice
slender topaz
slender topaz
proven ice
slender topaz
#

It can't be me then right? I did All the suggested stuff, I just wanna play.-.

proven ice
slender topaz
proven ice
#

Just making sure you were on a supported platform

slender topaz
#

I updated my driver's and everything

proven ice
slender topaz
proven ice
#

@slender topaz If you don't receive a reply after 2-3 days, you can send a follow-up email

slender topaz
#

That's so long without ggd 😭😭

slender topaz
#

Is their a way to fix this?

slim thunder
#

Click the i to see which error it is

slender topaz
slender topaz
#

Idk what this means tho

willow harbor
#

can I connect my ggd acc with discord ?

slim thunder
slim thunder
willow harbor
#

ok thax

slender topaz
slow obsidian
slender topaz
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What does that mean

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Just reinstall the game?

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Also how do u allow those things in my anti virus

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Im not 100% sure

slow obsidian
#

Try reinstalling and rebootin for now

slender topaz
#

The game?

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Ok

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And rebooting my pc?

slender topaz
slow obsidian
#

I'm not rlly sure, so it would just b good to try both

slender topaz
#

Oke

slender topaz
#

Ty, now I get to enjoy ggd with my friends again

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😭😭tysm

slow obsidian
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YIPEEE

slender topaz
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Let's hope this doesn't happen again 😤

slow obsidian
#

np ;d glad it works

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hf :D

thorny raft
dusk bramble
#

Hack

proven ice
#

@dusk bramble please send this information to support@gaggle.fun

hearty shadow
#

I have a problem with this machine in arkadia. I found out what to do but nothing shows me to buy something

proven ice
#

The tokens you get from completing quests can be used in the Arcade in The Lounge to play the claw machines
On the Lounge map (Hanging Out mode) go to the top right and there is an arcade with claw machines

#

Go to the machine on the far right.
Open the machine.
Pay silver coins to unlock the machine.
Then you can use 100 UFO tokens to play.

sharp herald
#

The game won't let me join friends or create a lobby, where can I write about this problem?

proven ice
sharp herald
#

@proven ice try checking your internet connection

proven ice
#

@sharp herald troubleshoot your connection, starting with a router or modem reboot, or rebooting the mobile device if playing on mobile.
Then take a speed test to verify both upload and download speed are both over 10 Mbps.

brittle coyoteBOT
sharp herald
#

@proven ice
I deleted the gaggle folders in the registry, and also removed the Ip6 checkbox on the Internet. Updated all drivers and reinstalled the game. Did not help

proven ice
#

@sharp herald
troubleshoot your connection, starting with a router or modem reboot, or rebooting the mobile device if playing on mobile.
Then take a speed test to verify both upload and download speed are both over 10 Mbps.

sharp herald
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@proven ice all ok with my internet, i restart router after this problem

proven ice
#

What are your speed test results?

sharp herald
#

what server i need to check?

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94+ mbps

brittle coyoteBOT
sharp herald
#

?

proven ice
#

Looking for the screenshot of the speed test results

sharp herald
proven ice
#

@sharp herald what country are you connecting from?

sharp herald
#

Rus

proven ice
#

@sharp herald You will likely need to connect with a VPN. Many players from Russia report being unable to connect without using a VPN.

sharp herald
#

we played with friends an hour ago, played 5 games, and then I couldn't play with them anymore. We are all from Russia, but they were able to continue

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it's just strange that I somehow could play without vpn before

proven ice
#

Unfortunately Gaggle has no control over internet providers or governments that decide to restrict connection to the game servers Sad

sharp herald
#

I can answer just as sarcastically, it was high time to take control

proven ice
#

Good luck resolving your connection issue! If a VPN does not resolve, you can reach out to the support team at support@gaggle.fun @sharp herald Happy

sharp herald
#

its work now, ty my freind!

proven ice
sharp herald
frank moth
#

Anyone having issues getting tokens? I earned 6 in one game and they never showed up...since then I haven't even gotten any in game at all

proven ice
#

I would check the info on the main screen and see if you already reached your limit

frank moth
frank moth
proven ice
hearty shadow
thorny raft
hard hearth
#

this game chinese is call "玩夾娃娃機" not "玩爪機"

image.png
proven ice
hard hearth
jaunty lark
#

Is anyone else experiencing the game (mobile) rebooting randomly. It’s happened five or six time to me today

proven ice
#

@jaunty lark what specific device are you playing on?

jaunty lark
proven ice
#

@jaunty lark the mobile app crashing typically only happens when the device doesn't have enough available RAM to run the game once you join a lobby. That device has plenty total RAM, so I might ensure other apps are closed before opening the game.

jaunty lark
#

Just kidding I’m an idiot who doesn’t know their google password

proven ice
#

The game needs a minimum of 2GB available, so if the system plus other apps in the background are using more than 4GB (of your total 6 GB) that would definitely make crashes likely

jaunty lark
proven ice
quartz timber
fleet elbow
#

so every time i play a game it kick me off and some times crash on android can you fix this problem

proven ice
#

@fleet elbow this is typical behavior from a device with insufficient RAM for the game. What specific device do you play on?

fleet elbow
#

oppo A14

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but its not lag problem its being kicked for no reason

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and my phone is great

proven ice
#

Game crashes are typically RAM related. I would suggest restarting the device before playing and ensuring no other apps are running.

If you are receiving error messages, there are many solutions in #1063945723378409572

pure coral
#

Hey I keep getting this error message when I launch the game: "Unity Playback Engine has stopped working"
The game crashes everytime I try to launch..

I've tried validating the game cache through steam, it doesn't work
I've reinstalled the game, it didn't work
I've cleared my registry, that didn't fix it
I tried running as admin, it didn't fix it
I updated my graphics drivers, and that didn't help

I don't know how to fix this.. :/

image.png
proven ice
#

@pure coral have you been able to play GGD on this device previously and this issue just started?

pure coral
#

Since then it hasn't worked. I've listed all my attempts to solve this..

proven ice
#

I might try uninstalling Unity, then reinstalling from the Unity website and see if the issue persists. @pure coral

pure coral
pure coral
proven ice
pure coral
#

I don't think I will install Unity... It's too large, and not needed.. I will try updating windows, if that doesn't solve it I will request support..

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The game should ship with all the runtime requirements needed for Unity btw...

proven ice
#

Okay! Best of luck Engineer

paper steeple
#

Well id just like to mention the friendlist glitch since after playing one round in a lobby all appear offline and you have to close and restart game to see your friend lists online players on occasion it doesn't show online friends at all or doesnt show invites despite getting the notif jt has only name and not the join button

proven ice
paper steeple
proven ice
#

@rich fjord please only post in this channel if you need help with an issue with GGD or are helping someone else who has an issue Angel

cyan brook
#

Every time I try to quit GGD it stalls. Sometimes I'll get a Unity error on quitting. Sometimes I just alt F4 to get it to close. I've had a couple of friends with the same issue. Suggestions? 🤷‍♀️

proven ice
brittle coyoteBOT
#
Can you send us your logs?

If you open up a windows explorer window (windows key + e), you can copy and paste the following into the address bar: C:\Users\%username%\AppData\LocalLow\Gaggle Studios INC\Goose Goose Duck
In that directory there will be Player.log and player-prev.log, and if you could drag those files into this discord chat, it would help us diagnose the issue. Thank you!

cyan brook
proven ice
#

I know one of the last live builds before Eagleton, I had this issue sometimes but haven't noticed it since. Will stay ever vigilant! Bodyguard

wooden pine
#

Why might i be lagging so much during the day? On iOS. I have strong wifi connection, signal is good (2-4 bars), internet speed test is good, even switching to mobile data doesnt help and i have closed all background apps before loading GGD. I live in a small village, with very few devices connected to my wifi so I’m not quite sure what could be causing high latency. I have tried all suggestions from my phone network company but nothing works. This has been happening since 3 weeks before Eagleton was released

proven ice
gloomy holly
#

I was plaing Mimic and i got 4 normal task and 2 [Fake] tasks do somebody know why?

proven ice
#

@coarse briar Troubleshoot your internet connection. Free Play mode means your game client is not communicating with the servers

coarse briar
#

But after i can Suspicious

#

Like you see

#

Well

proven ice
#

@wicked bobcat no soliciting please

wooden pine
#

How long do gold coins take to show up after buying them from the gaggle website? In-app purchasing wasn’t working. I bought the deal for 200 gold. I also purchased the new Eagleton pack. I’ve refreshed the app a few times and they’re not there 😕

glad matrix
proven ice
final moat
#

I can't delete my friend list and friend request list in the game.

proven ice
#

@keen sable I would first troubleshoot your network. If using wifi or ethernet cable, reboot the modem and/or router you are connected to. If using mobile data, reboot the mobile device. When the connection is restored, complete a speed test and ensure BOTH upload and download speeds are above 10 Mbps

brittle coyoteBOT
tiny vessel
#

hey uh i dont really know what this means but it doesnt let me in

image.png
fallen stirrup
#

Quite possible that a anti virus program has deleted/quarantined the game files. Disable it whitelist ggd directory. If all else fails you will need to create a support ticket by emailing support

hard hearth
#

NO BELL

image.png
idle mulch
# hard hearth NO BELL

send a ticket with all the infos in the channel troubleshoot and bugs so the team can fix the problem

true wigeon
#

not seeing any games load in despite refrshing the game and application multiple tiimes

hard hearth
cyan gulch
shut sparrow
quiet flume
#

Hello! Does anyone know, how to fix this? Just can't enter the game

image.png image.png
fallen stirrup
#

Try using a VPN

quiet flume
#

it was helps, thank you)

slim thunder
true wigeon
willow harbor
#

@proven ice I think i found a glitch how can i report ?

brittle coyoteBOT
#

@willow harbor

”Fix the bugs!” … “Your game’s broken!”

We’re sorry to hear that you’ve experienced a mildly inconveniencing error in GGD. We assure you that we thrive for a fully operational game and are quite dedicated to this endeavor. If you’ve experienced something to report with proper information and feedback, you can take a gander at our #1063945723378409572 section or contact support in #troubleshooting-and-bug-reports

There is also a feature, should the issue have happened in a game, that after the game you can click on the Cog Wheel icon in the upper right hand corner and submit a bug report there. We can’t fix something that we don’t have any information on. Thank you for your help.

proven ice
#

Using the in-game bug report helps the team the best with fixing bugs Happy @willow harbor

willow harbor
ashen vale
#

Hello, when I try to enter the lobby, the game gives a connection error, although everything is fine with my Internet, what should I do in this situation? Vpn is not working also.

proven ice
#

@ashen vale
I would first troubleshoot your network. If using wifi or ethernet cable, reboot the modem and/or router you are connected to. If using mobile data, reboot the mobile device. When the connection is restored, complete a speed test and ensure BOTH upload and download speeds are above 10 Mbps

waxen badge
#

Hi. My girlfriend tries to create an account by the built-in register system, not logging through google because her device does not support google services.
She tried creating an account twice and it is stuck on loading
been stuck here for 2-3 minutes now

image.png
proven ice
#

@waxen badge
I would first troubleshoot your network. If using wifi or ethernet cable, reboot the modem and/or router you are connected to. If using mobile data, reboot the mobile device. When the connection is restored, complete a speed test and ensure BOTH upload and download speeds are above 10 Mbps

ashen vale
#

@proven ice I play using mobile Internet, the speed is consistently around 10-15.

proven ice
#

@ashen vale
When you see that error message, please click the I button and share the new information you receive

ashen vale
#

@proven ice

Screenshot_20230910-163733_Goose_Goose_Duck.jpg
#

@proven ice I want to note that in the game I can chat, receive invitations, the problem is only when entering the lobby

brittle coyoteBOT
ashen vale
#

@proven ice

Screenshot_20230910-164237_Chrome.jpg
proven ice
#

@ashen vale minimum requirements are 10 Mbps for both upload and download speed

ashen vale
#

@proven ice I understand, but even at 20 mbps it doesn’t work for me

proven ice
#

@ashen vale if you're certain your speeds meet the minimum requirements (which does not appear to be the case), you can reach out to the support team for further assistance. Follow the instructions in #troubleshooting-and-bug-reports to request support Engineer

ashen vale
#

@proven ice I contacted support several times, but no one answered me

proven ice
ashen vale
#

@proven ice okay, thank you

neat forge
#

trying to reset my password but this is the error that’s coming up, but i haven’t sent in a request or received anything to my emails at all, anyone know why?

IMG_8681.jpg
proven ice
#

@neat forge I would recommend contacting support@gaggle.fun for account assistance

neat forge
#

I have emailed them, just waiting for a response

jovial yacht
#

Im getting a failed to initialze player error what do i do to fix it?

proven ice
jovial yacht
#

I tried that already, and yes

proven ice
jovial yacht
glad matrix
#

What version of windows are you on?

jovial yacht
#

latest of 11

shut sparrow
#

D20 was sending the link to the issue. If you click where it says known issues it will take you to the fix

proven ice
jovial yacht
#

none of these seem to apply, i just get this message when i try to launch the game

proven ice
jovial yacht
#

istg how do i always keep discovering new errors in the games, but thanks ill do that

pure coral
proven ice
modest pilot
#

@tired lagoon did you try reinstall?

tired lagoon
#

yes

modest pilot
#

The loading screen not going past it I believe would be an internet connection issue or maybe that firewall etc. Hope you can get it fixed 💕

modest pilot
tired lagoon
#

yes ❤️

#

the solution was to disable IPv6

muted hinge
#

V

magic mulch
#

Yooo

#

i new

#

some one teach me how to play

#

i from myanmar

#

nice to meet you guys

shut sparrow
woven hatch
#

I keep getting this error, what do i do?

||<!DOCTYPE html>
<html lang=en>
<meta charset=utf-8>
<meta name=viewport content="initial-scale=1, minimum-scale=1, width=device-width">
<title>Error 403 (Forbidden)!!1</title>
<style>
{margin:0;padding:0}html,code{font:15px/22px arial,sans-serif}html{background:#fff;color:#222;padding:15px}body{margin:7% auto 0;max-width:390px;min-height:180px;padding:30px 0 15px} > body{background:url(//www.google.com/images/errors/robot.png) 100% 5px no-repeat;padding-right:205px}p{margin:11px 0 22px;overflow:hidden}ins{color:#777;text-decoration:none}a img{border:0}@media screen and (max-width:772px){body{background:none;margin-top:0;max-width:none;padding-right:0}}#logo{background:url(//www.google.com/images/branding/googlelogo/1x/googlelogo_color_150x54dp.png) no-repeat;margin-left:-5px}@media only screen and (min-resolution:192dpi){#logo{background:url(//www.google.com/images/branding/googlelogo/2x/googlelogo_color_150x54dp.png) no-repeat 0% 0%/100% 100%;-moz-border-image:url(//www.google.com/images/branding/googlelogo/2x/googlelogo_color_150x54dp.png) 0}}@media only screen and (-webkit-min-device-pixel-ratio:2){#logo{background:url(//www.google.com/images/branding/googlelogo/2x/googlelogo_color_150x54dp.png) no-repeat;-webkit-background-size:100% 100%}}#logo{display:inline-block;height:54px;width:150px}
</style>
<span id=logo aria-label=Google></span>
<p>403. <ins>That’s an error.</ins>
<p>Your client does not have permission to get URL <code>/getGGDVersion</code> from this server. <ins>That’s all we know.</ins>
||

#

Also if i somehow launch the game without errors, this happens when i join

System.Exception: An external issue has occured this may be due to server load at this time, please close and restart the application after a few minutes

#

Maybe me not having ID and email is the issue dunno

image.png
proven ice
woven hatch
proven ice
#

@woven hatch is this on Windows?

woven hatch
proven ice
#

Try this

brittle coyoteBOT
#
My game starts, but it's stuck on the loading screen indefinitely!

This is usually caused by a registry error. If you are using windows, type Windows+R to open the run window. Type in “regedit” and launch the registry editor. Under HKEY_CURRENT_USER/SOFTWARE, delete every folder with Gaggle (Gaggle Studios, Gaggle Studios INC, Gaggle.Fun, GaggleStudios). Be careful NOT to delete the Google folder. Relaunch your client, and have fun!

proven ice
#

And then I would maybe go to the Gaggle.fun website and make sure you have an account established that you can log in with, then try to login to the game with that account

#

If the game still throws an error after that, it may be a network issue to troubleshoot

woven hatch
proven ice
fallen stirrup
#

Just to expand on D20's comment, we don't restrict any IP depending on locale, we are open to the whole world.

humble sedge
#

How to fix infinitive finding severs?

proven ice
#

@humble sedge
I would first troubleshoot your network. If using wifi or ethernet cable, reboot the modem and/or router you are connected to. If using mobile data, reboot the mobile device. When the connection is restored, complete a speed test and ensure BOTH upload and download speeds are above 10 Mbps.
Certain countries or localities may require using a VPN to ensure a stable connection.

obsidian minnow
#

why the game stuck on loading screen

waxen sandal
#

Restarting the game should fix it.
There used to be a post here about infinite loading, but I cannot find it at the moment.

obsidian minnow
#

i did that i even reinstalled the game but still nothing

brittle coyoteBOT
#
My game starts, but it's stuck on the loading screen indefinitely!

This is usually caused by a registry error. If you are using windows, type Windows+R to open the run window. Type in “regedit” and launch the registry editor. Under HKEY_CURRENT_USER/SOFTWARE, delete every folder with Gaggle (Gaggle Studios, Gaggle Studios INC, Gaggle.Fun, GaggleStudios). Be careful NOT to delete the Google folder. Relaunch your client, and have fun!

#
My game starts, but it's stuck on the loading screen indefinitely!

This can usually be fixed by changing from IPv6 to IPV4. If you are using Windows 10, click on your start menu and open the Control Panel. Open Network and Internet, and then Network and Sharing Center. On the left menu, select Change Adapter Settings. Right click on the network connection that you use, and select Properties. Scroll down to Internet Protocol Version 6 (TCP/IPv6) and un-check the box, and then select OK to save your settings.

balmy breach
#

I got this stinger at claw machine but couldn't find it in the collection after that, does anyone know about this?

image.png
proven ice
#

Some stingers are exclusive to certain maps also

balmy breach
#

u right, seem like it's only usable in the Ancient Sands map 😦

heady birch
#

Cant login in with my goggle account dont know why

Screenshot_2023-09-15_205300.png
proven ice
#

@heady birch
If copying and pasting the email, try typing it out manually instead. Sometimes a blank space at the end gets copied over and causes this error.
There are also some email domains that are not permitted for GGD accounts. You may wish to try using an email address ending in @gmail.com for the game account

heady birch
proven ice
#

@heady birch
It is possible the gmx domain is not acceptable for use with the GGD account. I would recommend using a Gmail account

heady birch
#

oh okay good to know

prime prism
#

why i can't add people? ):

image.png
fallen stirrup
#

Where are you connecting from?

hard hearth
#

Vigilante won’t be able to cut down people if they attack them.

clear turret
#

its happening to me too, ill join a server and leave a discord call or something and the audio wont work, i cant talk or hear people

glad matrix
#

@clear turret discord could be taking sole control of your microphone

clear turret
#

i leave the dc call tho, and leave the lobby in the game multiple times and sometimes it still doesn’t work

glad matrix
#

if you're on a pc, right click on your volume icon and click sounds. From there go to recording to find your microphone, double click to open it, go to advanced, and uncheck the exclusive mode box that allows your mic to be taken over by a single program

#

it's a problem i have a lot Agh

clear turret
#

waaiitt im on mobile, i shouldve been more clear

glad matrix
#

silly question but have you fully closed discord before opening the game

#

@winged crystal make sure echo cancelation is turned on, sometimes the game acts funny without it

winged crystal
#

i’ll give it a try, thanks

grand otter
#

I swear there is no problem with my network connection.

image.png
median hearth
#

Hello, a few people who joined our room sabotaged our game and left. I'm guessing that these people are an organization. I've reported one person in the game. I'd like to talk to the admins so that they don't disturb other players

brittle coyoteBOT
#

@median hearth

Someone in-game is being toxic/abusive/swearing/racist

Unfortunately, we cannot control when bad actors enter a game, but we do provide in-game tools to help moderate your lobbies. Conversations that go on in-game are still private, and we do not have access to the audio in any way. You can block or mute the relevant players in-game and use the in-game censoring filter. Public lobbies have report features that will be attached to their accounts and may result in bans. The relevant players can also be kicked from the lobbies by the host and will not be able to rejoin unless permitted to by the host. If the player in question is the host, and a sufficient number of players block their mics, they will be kicked from the game, and once again that will be reflected on their account.

median hearth
#

Thank you for your concern

median gulch
#

hello i try to join game but it's loading so long

#

how to solve it?

abstract garden
#

Hi, I get this error every time I try to create or join lobby

image.png
proven ice
#

@abstract garden @median gulch
I would first troubleshoot your network. If using wifi or ethernet cable, reboot the modem and/or router you are connected to. If using mobile data, reboot the mobile device. When the connection is restored, complete a speed test and ensure BOTH upload and download speeds are above 10 Mbps.
Certain countries or localities may require using a VPN to ensure a stable connection.

abstract garden
proven ice
#

@abstract garden
Are you connecting from Russia? If so you may need to try a different VPN to see what works for you. Unfortunately the team cannot control when internet providers or governments restrict the connection

abstract garden
#

Yes, I am from Russia. And it's strange that I have this problem. My friend has the same Internet provider and the game works absolutely fine for him (and worked fine for me as well)

proven ice
eternal merlin
#

I can’t log in to my account? It won’t send a email to my mailbox either

proven ice
eternal merlin
#

I think that’s my problem

final inlet
#

my microphone stopped working mid-game & now no matter what i do i dont even have the 'test mic' option

#

its plugged in

terse badge
final inlet
#

yeah the stuff in the general microphone section

proven ice
terse badge
#

I would check to make sure your drivers are up to date and restart your game. If you have checked all scenarios listed in #1063945723378409572 message and it still is not resolved, you can always open a ticket through the in-game ticketing system.

lavish nova
#

???

north haven
#

i got my drops but slime shirts is not added in my goosegooseduck inventory. i connected gaagle account and twitch sccount and successfully got other shirts from goosegooseduck twitch drop what can i do?

proven ice
grave blaze
#

help me, i cant login game

proven ice
grave blaze
#

tks

pseudo kite
#

hello, my network game does not start, I do not know what to do, there are 2 errors: at 1 entry it gives: System.Exception: An external issue has occured this may be due to server load at this time, please close and restart the application after a few minutes

#

And on the second pass
<!DOCTYPE html>
<html lang=en>
<meta charset=utf-8>
<meta name=viewport content="initial-scale=1, minimum-scale=1, width=device-width">
<title>Error 403 (Forbidden)!!1</title>
<style>
{margin:0;padding:0}html,code{font:15px/22px arial,sans-serif}html{background:#fff;color:#222;padding:15px}body{margin:7% auto 0;max-width:390px;min-height:180px;padding:30px 0 15px} > body{background:url(//www.google.com/images/errors/robot.png) 100% 5px no-repeat;padding-right:205px}p{margin:11px 0 22px;overflow:hidden}ins{color:#777;text-decoration:none}a img{border:0}@media screen and (max-width:772px){body{background:none;margin-top:0;max-width:none;padding-right:0}}#logo{background:url(//www.google.com/images/branding/googlelogo/1x/googlelogo_color_150x54dp.png) no-repeat;margin-left:-5px}@media only screen and (min-resolution:192dpi){#logo{background:url(//www.google.com/images/branding/googlelogo/2x/googlelogo_color_150x54dp.png) no-repeat 0% 0%/100% 100%;-moz-border-image:url(//www.google.com/images/branding/googlelogo/2x/googlelogo_color_150x54dp.png) 0}}@media only screen and (-webkit-min-device-pixel-ratio:2){#logo{background:url(//www.google.com/images/branding/googlelogo/2x/googlelogo_color_150x54dp.png) no-repeat;-webkit-background-size:100% 100%}}#logo{display:inline-block;height:54px;width:150px}
</style>
<span id=logo aria-label=Google></span>
<p>403. <ins>That’s an error.</ins>
<p>Your client does not have permission to get URL <code>/getGGDVersion</code> from this server. <ins>That’s all we know.</ins>

#

A friend has the same problem, but when connecting to a server, or creating a server

proven ice
#

@pseudo kite
I would first troubleshoot your network. If using wifi or ethernet cable, reboot the modem and/or router you are connected to. If using mobile data, reboot the mobile device. When the connection is restored, complete a speed test and ensure BOTH upload and download speeds are above 10 Mbps.
Certain countries or localities may require using a VPN to ensure a stable connection.

hybrid mantle
#

здраствуйте не могу зайти в игру и не приходит подтверждение на почту помогите со входом

glad matrix
#

Можете ли вы войти в систему на gaggle.fun?
Can you log in on gaggle.fun?

pseudo kite
proven ice
brittle coyoteBOT
amber siren
#

Hello friendly peoples. I haven't played in a bit and just updated today. I haven't changed any of my settings but for some reason now my mic wont work.

  • GoXLR
    • Mic Input set to Chat Mic from the GoXLR (correct from GoXLR setup for mic)
  • Shure SM7B
  • Windows 10

Troubleshooting so far:

  • Windows Update
  • Uninstall/Reinstall GGD
  • Turn it all off and on again
  • Checked connections (tight)
  • Discord Call (works)
  • Update Audio Drivers (none to update)
  • Unsure how to check permissions for my mic w/ GGD? saw that in #1063945723378409572

Any suggestions?

pseudo kite
proven ice
#

@amber siren
Users with additional audio devices like mixers have frequently had difficulty getting the devices to consistently work properly with the in-game voice. If either the mic or the mixer have echo or noise Cancelation, I would try disabling those. If that doesn't work, I would recommend requesting support with the instructions in #troubleshooting-and-bug-reports

#

--
@pseudo kite
Your speeds are fine, this is likely an internet provider or government restricting the connection. If you do not believe this is the issue, you can request further support in #troubleshooting-and-bug-reports

hard hearth
#

chicken bug

image.png
brittle coyoteBOT
#

@hard hearth

”Fix the bugs!” … “Your game’s broken!”

We’re sorry to hear that you’ve experienced a mildly inconveniencing error in GGD. We assure you that we thrive for a fully operational game and are quite dedicated to this endeavor. If you’ve experienced something to report with proper information and feedback, you can take a gander at our #1063945723378409572 section or contact support in #troubleshooting-and-bug-reports

There is also a feature, should the issue have happened in a game, that after the game you can click on the Cog Wheel icon in the upper right hand corner and submit a bug report there. We can’t fix something that we don’t have any information on. Thank you for your help.

hard hearth
#

thx

forest hemlock
#

Hello, I'm still having issues with my friends list and people appearing offline. Has anyone else playing on Macbook had the same issue? If so, is there a fix please?

proven ice
sand coyote
#

有没有带一个的

grave blaze
proven ice
#

If those don't help you can describe your problem in detail here and maybe we can help

grave blaze
#

cant login lobby

proven ice
#

@grave blaze
I would first troubleshoot your network. If using wifi or ethernet cable, reboot the modem and/or router you are connected to. If using mobile data, reboot the mobile device. When the connection is restored, complete a speed test and ensure BOTH upload and download speeds are above 10 Mbps.
Certain countries or localities may require using a VPN to ensure a stable connection.

grave blaze
#

My network is very normal

thorn stream
#

ai chs game k aj

#

ạ

proven ice
#

@thorn stream did you need help with something?

thorny raft
#

When I look at the friends list in privacy mode, kick out in the room. Is this a known issue?

reef path
thorny raft
celest ocean
#

здраствуйте только сегодня скачал вашу игру попытался зайти или создать лобби но не получилось сначала загрузка а потом "вас отключило" и возращает в главное меню пытался перескачивать перезаходить нечего не помогает в чем может быть проблема и как её решить?

proven ice
#

@celest ocean
I would first troubleshoot your network. If using wifi or ethernet cable, reboot the modem and/or router you are connected to. If using mobile data, reboot the mobile device. When the connection is restored, complete a speed test and ensure BOTH upload and download speeds are above 10 Mbps.
Certain countries or localities may require using a VPN to ensure a stable connection.

celest ocean
#

I already tried to reboot the router, turning it off for 20-25 seconds did not help and this is how many Mbit/s per second I have

image.png
proven ice
celest ocean
#

thanks for the answer, I'll try via VPN

elder crypt
#

Demo glitch at 7 seconds in two separate games tonight. Countdown stops with 7 seconds on screen and player is unable to pass the bomb and bomb explodes despite the countdown having stopped at 7

waxen sandal
#

Please be sure to report bugs like this in-game via the settings menu (cog wheel in the top right of the screen) under "bug report" once you get back to the lobby.

This is the best way to help things like this get fixed

smoky thicket
#

Xin chào, tôi bị lỗi kết nối đến máy chủ, trong khi tôi chắc chắn đường truyền của tôi hoàn toàn bình thường, tốc độ download và upload vẫn đảm bảo 100 mbps, các trò chơi hoặc ứng dụng cần sử dụng internet khác vẫn hoạt động ổn định, khi sử dụng điện thoại thông minh và kết nối tới wifi mà tôi đang sử dụng chung đường truyền với PC thì vẫn vào trò chơi bình thường

image.png
glad matrix
#

have you tried the solutions in #1063945723378409572 yet? one of them is about being unable to connect!

sweet lichen
#

my mic working in all games and steam and discord too but in thise game not even working for some reason i aready tryed everything in #1063945723378409572 but nothing working

glad matrix
#

Have you disabled exclusive access in your microphone settings? Sometimes its finicky Sad

gentle olive
#

Ai chơi ko

glad matrix
#

@gentle olive please only post codes in an lfg channel (such as #lfg-vietnamese )

proven ice
sweet lichen
atomic marten
#

Hey, can anyone help me? When I open my goose goose duck I don't find a room, and even though I'm connected to the Internet it appears that I'm offline

#

I can collect the daily rewards but I can't play

proven ice
#

@atomic marten
I would first troubleshoot your network. If using wifi or ethernet cable, reboot the modem and/or router you are connected to. If using mobile data, reboot the mobile device. When the connection is restored, complete a speed test and ensure BOTH upload and download speeds are above 10 Mbps.
Certain countries or localities may require using a VPN to ensure a stable connection.

proven ice
#

@jovial socket
If you press the i button on the error message, it should give you more information. There may be a solution to the issue in #1063945723378409572

jovial socket
proven ice
thorny raft
#

One people say that the slow mode doesn't decrease from 4 minutes. Is this a bug in Discord itself?

proven ice
thorny raft
proven ice
hearty shadow
#

I'm experiencing a bug where slow mode won't decrease from 4 minutes

#

I left the server and came in, but this continues

#

Am I the only one going through this?

proven ice
hearty shadow
#

I'll give it a try.

#

It's resolved. Thank you

proven ice
#

Yay! thor_dance

proven ice
cursive scroll
#

I'm Brazilian and I'm having a problem when logging in, it won't take 2 minutes but in the end it's here {"isSuccess":false,"statusText":"Missing token."}

#

I already cleared the cache and restarted the modem and it didn't work until I uninstalled it and it didn't work

hallow comet
#

I have the same problem as joao2340

proven ice
#

@cursive scroll @hallow comet
I would first troubleshoot your network. If using wifi or ethernet cable, reboot the modem and/or router you are connected to. If using mobile data, reboot the mobile device. When the connection is restored, complete a speed test and ensure BOTH upload and download speeds are above 10 Mbps.
Certain countries or localities may require using a VPN to ensure a stable connection.

atomic marten
proven ice
atomic marten
#

Or does it make no difference from country to country?

#

if it is poorly translated and why am I using goggle translator

hallow comet
#

Why can't we just play without using an account?

oblique ice
karmic sedge
#

Hi. The game recently began to issue errors, writes that there is a problem with the connection, but it is excellent. Nothing helps. I'm from Russia

proven ice
#

@karmic sedge
I would first troubleshoot your network. If using wifi or ethernet cable, reboot the modem and/or router you are connected to. If using mobile data, reboot the mobile device. When the connection is restored, complete a speed test and ensure BOTH upload and download speeds are above 10 Mbps.
Certain countries or localities may require using a VPN to ensure a stable connection.

brazen wind
#

does anyone know how to fix this?

shut sparrow
radiant topaz
#

My account connects to steam on pc. How can I login my account in my phone 🫠

slow obsidian
radiant topaz
slow obsidian
#

If u r sure that u logged into right email for that same acc n stuff, and restarted w no items showing up, u might want to check out #1063945723378409572 message

karmic sedge
idle mulch
idle mulch
summer patrol
#

Здравствуйте, не работает микрофон в игре, и не слышу других, иногда происходит бесконечная загрузка. Один раз я это исправил перезаходом в аккаунт, но больше это не работает. Иногда захожу в закрытое лобби и там все работает... я не понимаю почему ничего не работает. Я все проверил, все отключал все подключал, перезаходил, переустанавливал, делал проверку файлов.

Hello, the microphone does not work in the game, and I can’t hear others, sometimes it loads endlessly. I fixed it once by re-logging into my account, but it no longer works. Sometimes I go into a closed lobby and everything works there... I don’t understand why nothing works. I checked everything, disconnected everything, connected everything, rebooted, reinstalled, checked the files. (google translate)

shut sparrow
summer patrol
proven ice
#

@summer patrol
I would first troubleshoot your network. If using wifi or ethernet cable, reboot the modem and/or router you are connected to. If using mobile data, reboot the mobile device. When the connection is restored, complete a speed test and ensure BOTH upload and download speeds are above 10 Mbps.
Certain countries or localities may require using a VPN to ensure a stable connection.

summer patrol
#

and it also happens that my friend is not online, although he is in the game, invitations seem to come, but they don’t

image.png
rustic stirrup
#

When entering the lobby selection, I do not find a single game, I put any mode and any map in the filters, I play from android, can you help me?

Screenshot_2023-09-23-23-31-22-878_com.Gaggle.fun.GooseGooseDuck.jpg
summer patrol
#

Well, everything goes in, everything works well, except for the sound and microphone, I just can’t hear others and can’t turn on the microphone...
There are sounds of the game itself.

image.png
proven ice
brittle coyoteBOT
rustic stirrup
warm pendant
#

After discussion full black screen

image.png
#

I can't vote, nor see, nor speak, just hear the sound of my goose walking

warm pendant
proven ice
#

@warm pendant
I would first troubleshoot your network. If using wifi or ethernet cable, reboot the modem and/or router you are connected to. If using mobile data, reboot the mobile device. When the connection is restored, complete a speed test and ensure BOTH upload and download speeds are above 10 Mbps.
Certain countries or localities may require using a VPN to ensure a stable connection.

warm pendant
#

How do I report how to reproduce this bug?

brittle coyoteBOT
#

@warm pendant

”Fix the bugs!” … “Your game’s broken!”

We’re sorry to hear that you’ve experienced a mildly inconveniencing error in GGD. We assure you that we thrive for a fully operational game and are quite dedicated to this endeavor. If you’ve experienced something to report with proper information and feedback, you can take a gander at our #1063945723378409572 section or contact support in #troubleshooting-and-bug-reports

There is also a feature, should the issue have happened in a game, that after the game you can click on the Cog Wheel icon in the upper right hand corner and submit a bug report there. We can’t fix something that we don’t have any information on. Thank you for your help.

summer patrol
#

I changed the language to English, it worked. Then it disappeared again.
I changed it again to another language, it worked, but now it has stopped working and again I can’t hear anything and no one can hear it 😦

#

and I don’t think that VPN will help me, because I can access the servers.

proven ice
#

@summer patrol
I would recommend trying a VPN. Many users in countries like Russia cannot maintain a connection without using a VPN.

summer patrol
proven ice
#

@summer patrol
Sometimes some internet providers or governments restrict connections. In these cases, using a VPN may help.

summer patrol
#

Why does everything work perfectly for all my friends who live literally next to me?

proven ice
#

@summer patrol
I do not have advice for what VPN services may work best for you

summer patrol
#

do something about this game, the support is useless, the game doesn't work well, no one can help me. I'm very upset, thank God the game is at least free.

proven ice
#

@summer patrol
The team have no control over whether a country allows the connection to the servers. You can request further assistance in #troubleshooting-and-bug-reports

#

Best of luck!

summer patrol
proven ice
rustic stirrup
proven ice
#

@rustic stirrup
I would recommend trying a VPN. Many users in countries like Russia cannot maintain a connection without using a VPN.

rustic stirrup
#

And if my Internet is very bad with wine, will I be able to log in to the game?

Screenshot_2023-09-24-08-27-27-207_com.android.chrome.png
proven ice
dusk forge
#

Help me, when I enter the game I am asked to register and an error always appears no matter what. And I can't play the game properly.

#

Help me please)

proven ice
#

@dusk forge
Can you send a screenshot of the error you receive?

dusk forge
#

just a second

proven ice
#

@dusk forge
And can you press the i button to get more information on the error?

dusk forge
#

maybe it's because I'm from Russia

#

?

proven ice
#

I would ensure you are registering with a valid email account. Some email domains (such as mail.ru) are not accepted for accounts

dusk forge
#

I tried registering using gmail, it doesn't help

proven ice
dusk forge
#

I tried using both

#

The result is the same

brittle coyoteBOT
dusk forge
proven ice
#

@dusk forge
The speeds are good. My last suggestion would be trying to connect with a VPN.
If you still receive errors after that, you can request additional support with the instructions in #troubleshooting-and-bug-reports

dusk forge
#

ok I'll try using VPN

#

I'll try a little later, I can't do it right now)

proven ice
#

@hearty shadow
No links

terse badge
#

@hasty epoch No links please.

proven ice
#

@stable ermine
What platform are you using?

stable ermine
#

idont understand you?

proven ice
#

@stable ermine
Are you using windows or Mac?

stable ermine
proven ice
#

Are you saying you are using windows?

stable ermine
#

yeb

proven ice
#

Try to uninstall then reinstall

stable ermine
#

ok

#

again ):

proven ice
#

Are you using Linux to boot windows?

stable ermine
#

no

brittle coyoteBOT
#
My game starts, but it's stuck on the loading screen indefinitely!

This is usually caused by a registry error. If you are using windows, type Windows+R to open the run window. Type in “regedit” and launch the registry editor. Under HKEY_CURRENT_USER/SOFTWARE, delete every folder with Gaggle (Gaggle Studios, Gaggle Studios INC, Gaggle.Fun, GaggleStudios). Be careful NOT to delete the Google folder. Relaunch your client, and have fun!

proven ice
#

Try this ^

stable ermine
#

okay i well try it now

#

look i delet it?

Registry_Editor_9_26_2023_5_16_36_AM.png
#

or

#

@proven ice ?

brittle coyoteBOT
#
My game starts, but it's stuck on the loading screen indefinitely!

This is usually caused by a registry error. If you are using windows, type Windows+R to open the run window. Type in “regedit” and launch the registry editor. Under HKEY_CURRENT_USER/SOFTWARE, delete every folder with Gaggle (Gaggle Studios, Gaggle Studios INC, Gaggle.Fun, GaggleStudios). Be careful NOT to delete the Google folder. Relaunch your client, and have fun!

stable ermine
#

ok

#

@proven ice ?

proven ice
stable ermine
#

okay thank you

#

idont have any idea how to requesting support ):

proven ice
stable ermine
#

Now I well download it in my phone

#

But it’s close if I play any game

#

Why?

#

@proven ice

waxen sandal
#

The game has a minimum requirement of 2 gigabytes of free ram, your phone may be below the minimum requirements if it is unexpectedly closing.

stable ermine
proven ice
lofty vine
#

Hello, my game glitched to a black screen, but something weird is happening in the game

#

I can hear everyone in the game but screen is still black

quiet hedge
#

Do event tokens you purchase count toward the 1000 token limit?

soft lion
#

Don't believe so, no

stable ermine
proven ice
zealous beacon
#

Can someone help me? I can no longer log in to the game on my PC, I play on Steam and when I try to log in to my account, it says that my password is wrong, but I can log in normally on my cell phone, I downloaded the version from the website and I have the same problem

proven ice
#

Ensure you are logging in with the same login method as you typically do (either email/PW -or- using Google Authentication) If you use Google Authentication, ensure in the browser window you are logged in as the correct account.
@zealous beacon

zealous beacon
proven ice
zealous beacon
wise steppe
#

{"isSuccess":false,"statusText":"3 INVALID_ARGUMENT: The key path element name is the empty string."}

#

someone knows how to fix it? 😦

terse badge
#

@terse hull Please follow Rule 8.

reef path
stark tendon
#

someone know how to fix this?

image0.jpg
fallen stirrup
sudden peak
#

Guys, where is the claw machine?

#

I'm new to the game so I don't know it very well

oblique ice
#

no worries, easier claw machine findings coming in the future

sudden peak
#

thank you very much

uneven rover
#

btw, the asleep on law achievement, which tasks r that security or idk

#

just, how can I get it?

opaque ore
#

Every single time I open the game, I instantly get the security violation popup and cannot join any lobby. Like, I am not THAT insecure

shut sparrow
slim thunder
brittle coyoteBOT
dusk forge
#

I still haven't found it

#

Can you recommend a free VPN please?

proven ice
#

We are not able to recommend a specific program

vocal bluff
#

<!DOCTYPE html>
<html lang=en>
<meta charset=utf-8>
<meta name=viewport content="initial-scale=1, minimum-scale=1, width=device-width">
<title>Error 403 (Forbidden)!!1</title>
<style>
{margin:0;padding:0}html,code{font:15px/22px arial,sans-serif}html{background:#fff;color:#222;padding:15px}body{margin:7% auto 0;max-width:390px;min-height:180px;padding:30px 0 15px} > body{background:url(//www.google.com/images/errors/robot.png) 100% 5px no-repeat;padding-right:205px}p{margin:11px 0 22px;overflow:hidden}ins{color:#777;text-decoration:none}a img{border:0}@media screen and (max-width:772px){body{background:none;margin-top:0;max-width:none;padding-right:0}}#logo{background:url(//www.google.com/images/branding/googlelogo/1x/googlelogo_color_150x54dp.png) no-repeat;margin-left:-5px}@media only screen and (min-resolution:192dpi){#logo{background:url(//www.google.com/images/branding/googlelogo/2x/googlelogo_color_150x54dp.png) no-repeat 0% 0%/100% 100%;-moz-border-image:url(//www.google.com/images/branding/googlelogo/2x/googlelogo_color_150x54dp.png) 0}}@media only screen and (-webkit-min-device-pixel-ratio:2){#logo{background:url(//www.google.com/images/branding/googlelogo/2x/googlelogo_color_150x54dp.png) no-repeat;-webkit-background-size:100% 100%}}#logo{display:inline-block;height:54px;width:150px}
</style>
<span id=logo aria-label=Google></span>
<p>403. <ins>That’s an error.</ins>
<p>Your client does not have permission to get URL <code>/getGGDVersion</code> from this server. <ins>That’s all we know.</ins>

opaque ore
waxen sandal
#

Where did you install the game, did you install it via Steam?

opaque ore
#

I installed it over a year ago, and yes

#

oh you said where

#

nevermind the first part then

waxen sandal
opaque ore
#

Ok thanks John

median plinth
#

Good afternoon, there are problems with voice chat in the game.
We play with friends, everything works fine for everyone except me, I checked the sound drivers, headphones and microphone, everything is fine.
Help!!!!!!

glad matrix
median plinth
glad matrix
median plinth
glad matrix
#

these are settings on your pc, not in the game (most of them)

median plinth
#

Shows that my microphone is muted, but I can’t turn it on and I also can’t hear other players

glad matrix
#

might be that your microphone falls under "certain bluetooth devices" unfortunatly (if you've tried all solutions and they dont work)

median plinth
#

So the thing is that in Discord or in other games there is no this problem, I can easily communicate in voice chat

opaque ore
#

sooo I did everything the #known-issues thingy said and it's still not working

#

and the error code is still 2, so this is the same issue

regal linden
#

I use android, I'm basically a returning player
[Same issue on the Steam version, didn't manage to screenshot the one on laptop 🤷 ]

The small "i" says: System.Exception: Failed to connect. Please try again.ClientState.JoiningLobby

Screenshot_20231001_011431_Goose_Goose_Duck.jpg
#

[Pleasehelp]

vocal bluff
crimson prawn
#

System.Exception: Failed to connect. Please try again.ClientState.JoiningLobby.

#

Happens everytime I open the join lobby

#

The select a game thing

opaque ore
fossil trench
#

Guys, help to register, on mail.ru, yandex.ru writes "limited mail domain" on gmail.com that already registered. But I do not remember the password? And in the recovery write that sent and not sent

proven ice
#

@fossil trench
The email domains ending in .ru are not accepted for account creation. If you need assistance with an existing account, please contact support@gaggle.fun

proven ice
opaque ore
#

Excuse me mr. Father, but isn't the channel closed?

#

I believe I can't use the in-game bug report system when violating security

glad matrix
#

you can follow the directions inside that channel to submit a ticket

opaque ore
#

Oops I've been using the wrong known issue thingy the whole time

#

sorry for the time wasted

main prism
#

So im really comfused since at the moment it seems I can join a game and my only option is freeplay when I click play.

My friend said I appeared offline but as soon as I joined the lobby they made I appeared online. Not sure what's going on or what I have to do. Only thing I know is that yesterday I got kicked out of a coin lobby cause I guess maybe getting 1st one to many times, then I joined some other lobby to finish the coins I needed and closed the game.

#

Sorry if this is the wrong channel for this it's just I'm comfused and don't know what to do.

#

Oh wait it seems me joining my friend lobby and then leaving fixed it so nm

proven ice
#

@main prism
If you continue having issues, I would first troubleshoot your network. If using wifi or ethernet cable, reboot the modem and/or router you are connected to. If using mobile data, reboot the mobile device. When the connection is restored, complete a speed test and ensure BOTH upload and download speeds are above 10 Mbps.
Certain countries or localities may require using a VPN to ensure a stable connection.

main prism
regal linden
terse badge
#

@regal linden I would do what the error message you get says to do and send an email to support@gaggle.fun for more help.

light knoll
#

oop, I didn't check and it was an update-- Thank you for this message 🙂

#

Probably should work now :3

halcyon parcel
#

Could not validate the integrity of the game.
Please try reinstalling and rebooting the client.
If the problem persists, contact us with this code: 2

how to fix

shut sparrow
drifting yew
#

Not sure if this is a game bug, but I typed the word "scheduling" in chat while saying something. This was censored by the game and after that point no one could see anything I wrote until after the round ended and I restated my game. However, during the 2nd round the same thing happened again when I typed scheduling

proven ice
#

It's likely that the word or part of the word is a restricted word in another language and triggering the censor.

worthy gull
worthy gull
limber mauve
#

I bought the Mad Scientist Pack (2023) (Goose Goose Duck) but I don't see the item in my inventory, what should I do?

image.png
slow obsidian
civic flame
crimson raft
#

Could not validate the integrity of the game.
Please try reinstalling and rebooting the client.
If the problem persists, contact us with this code: 32766

#

help

proven ice
glad matrix
#

@uneven crater please do not spam

vocal bluff
waxen sandal
# vocal bluff please help...

The game suggested to restart it and check your internet connection.

Given that it's been some time since you posted and are still having issues, I would probably follow the second part of the advice and contact support.
#troubleshooting-and-bug-reports has instructions on how to proceed

quiet stump
#

i tried to pay for tokens, they said payment is succesful but after, purchase couldnt be completed. i check my back account, money is taken but tokens are not given, what could i? (i used mobile phone)

slow obsidian
coarse briar
#

I have a problem whith the gaggle studio website

#

Someone touch itSuspicious and make him glitchy

oblique ice
#

Might need to be a little more specific...

brittle coyoteBOT
#
”Fix the bugs!” … “Your game’s broken!”

We’re sorry to hear that you’ve experienced a mildly inconveniencing error in GGD. We assure you that we thrive for a fully operational game and are quite dedicated to this endeavor. If you’ve experienced something to report with proper information and feedback, you can take a gander at our #known-issues section or contact support in #troubleshooting-and-bug-reports

There is also a feature, should the issue have happened in a game, that after the game you can click on the Cog Wheel icon in the upper right hand corner and submit a bug report there. We can’t fix something that we don’t have any information on. Thank you for your help.

oblique ice
#

*website

coarse briar
#

Yes

#

Hum can i show you on dm ?

#

Can show video here

oblique ice
#

You can submit videos, etc. to the support team

coarse briar
#

Ok

#

Its a problem where i was connect but the botton just disapared ..

#

Maybe tanos pass here ?

#

And when you do F.A.Q and back to the menu , the sign up botton come back

oblique ice
#

seems to be working for me, if you have a video I would reach out to the support team

coarse briar
#

I have

#

Idk i come to the website

#

The botton appared during loading website

#

And disapared after

#

You need to do FAQ and return for botton appared

oblique ice
#

Ok, we can leave it with the support team as its not an urgent matter and they can take care of it

#

they will reply when they get to your ticket

coarse briar
#

Ok

coarse briar
#

Ok chris i found the problem

#

And its VERY STUPID

#

So i have FIREFOX and they have a new fonctionnality

#

THE AUTOMATIC TRANSLATE

#

And a fact i didnt know before i discover this 1 min ago , when i can't translate something .... i DELETE IT Dodo

#

So it is why botton disapared ...

#

And also i dont say but when i go to the account , they say 0 silver and 0 gold coin because the AUTOMATIC TRANSLATE cant translate this .... Facepalm

#

So i say " Dont translate this page " and now ALL WAS FIX Engineer Engineer

#

Meet the enginner ....( TF2 ref )

#

Ps: sorry for maj and spam d20dad ... i never thinking about that ...Plz

proven ice
#

@coarse briar
It would be appreciated if you would consolidate your thoughts into fewer messages/lines Angel
When you type small messages many times in a row, it is considered spamming.

blissful isle
#

I'm currently having an issue with opening the app on my phone, when I open it it just freezes and won't let me play. I downloaded ggd from the Google Play store tried to uninstall and reinstall, and checked that it was up to date and nothing.

waxen sandal
#

Has it previously worked on your phone?

blissful isle
#

Yes

proven ice
#

@blissful isle
What specific model device is it?

idle helm
#

I created ticket today for my payment issues then they replied my mail and i replied it but they didnt return again. What must i do now

proven ice
idle helm
weary mulch
#

helpppp

#

System.Exception: {"isSuccess":false,"statusText":"Invalid request. This user has not received a friend request from the requester."}

#

is there a fix for this

upbeat blade
#

everytime i open the game i get this error

Snapchat-794812557.jpg
waxen sandal
upbeat blade
waxen sandal
#

Start with the simple troubleshooting steps. I would start by verifying your internet connection can handle the 10mbps up/down requirements the game has

upbeat blade
waxen sandal
#

Just to be sure, could you take this test and post your results

brittle coyoteBOT
waxen sandal
#

If everything is fine there, you may want to check out the EAC solutions provided here

brittle coyoteBOT
upbeat blade
waxen sandal
#

The ping and jitter are a little high, but those should be sufficient speeds.
I would suggest the second advice the helpbot posted.

upbeat blade
#

@waxen sandal

waxen sandal
#

I am not sure how further to proceed with this particular issue, all I can suggest is to follow the instructions in #troubleshooting-and-bug-reports and make a support ticket via the zendesk link.
Someone will reply to you via email when they get to your ticket.

proven ice
# upbeat blade I tried them all, still the same problem

Hi, other than the help DuckSide already provided, if you are on WiFi it is very possible your speeds are occasionally dipping below the required 10 Mbps for both upload and download speed. I would recommend being physically close to your WiFi source while playing to reduce this possibility.

elder quarry
#

Hello, please help me voice chat is not working, what should I do?

proven ice
elder quarry
#

Sorry, I couldn't see this channel.

sturdy garden
#

Hello, I can't complete the registration since I didn't receive confirmation e-mail.
I checked spam folder, main folder, tried to re-send email in in-game menu, on gaggle site, rechecked email, no VPN - still no confirmation email.
e-mail domain is icloud.com btw.
I created a ticket via zendesk on gaggle support site - no answer in 2 days.
Any suggestions, please?

proven ice
#

@sturdy garden
Please make sure you are using a secure email, like a Gmail account. Certain insecure email domains, like those ending in .ru are not accepted for account creation.

sturdy garden
proven ice
#

I might suggest trying from an alternate email address if you are unable to receive the confirmation email at the icloud address

sturdy garden
proper hornet
#

@proven ice you know maya mask

proven ice
proper hornet
#

@proven iceCan it be earned from escape online?

proven ice
#

No

proper hornet
#

oke tks

proven ice
languid ember
#

Every time I exit the game, this error often appears???

image.png
terse badge
languid ember
terse badge
languid ember
#

😂

tame harness
#

i missing the blue eyes item, Is this a bug or something?

image.png
#

last time i equip it was yesterday

oblique ice
tame harness
#

oh thank you, Dont see that there an update

oblique ice
fluid sail
#

pffft bro my lolita eyes are still connected to the hair and the eyes need to be bought? is this supposed to happen? i thought i would already own the eyes since i had the hair

Screenshot_1484.png Screenshot_1485.png
oblique ice
oblique ice
fluid sail
#

separation was good but now i got a duplicate hair of lolita 🤣
eyes no longer need to be bought though i own em now

image.png
#

imma try relaunching again to see if duplication goes away

#

yep relaunching twice made everything as it should be XD

oblique ice
fluid sail
#

thank you sir =]

bitter pasture
#

this pops up when i enter the hangout lounge and cannot open the claw machines

Screenshot_50.png
oblique ice
bitter pasture
#

that is the whole screen

#

as for the reproduce, it happens just as i load into the lounge

oblique ice
#

from the claw machine button or from the host game route?

#

Have you tried relaunching the app and trying again?

#

and are you on v3.0

bitter pasture
#

it also happens from host game route

bitter pasture
#

This issue doesn't appear on the phone

gaunt aurora
#

How do I fix this

IMG_0034.jpg
jaunty token
#

there is a problem the green team finished and the camo is knocked and he is alive please help us

image.png
slow obsidian
#

Once u r in lobby, you can go into settings to report the bug

jaunty token
reef path
slow obsidian
gaunt aurora
reef path
#

We're looking into this right now.

reef path
gaunt aurora
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Ok thanks

jaunty token
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please help us fastly

slow obsidian
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Thanks for reportin! :D

quartz quest
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i relauched and even restarted my laptop but still i cant use mic (not using discord either) what should i do now

stark tendon
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the friend list just showed “invite” even when they are in a lobby or in a game

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languid ember
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Updated to 3.0, when inviting friends it doesn't appear???

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Error when unable to exit the game.

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reef path
glass slate
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hi, its my first time playing and im having trouble logging into the game

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{"isSuccess":false,"statusText":"3 INVALID_ARGUMENT: The key path element name is the empty string."}

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it gave me this error

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any ideas?

dull remnant
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I uninstalled, reinstalled and restarted my computer and keep getting this.

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hearty shadow
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Just came here to say the exact same thing

reef path
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We're looking into this right now.

hearty shadow
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I'm getting the same error

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Cool, cool

reef path
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In the meantime. The versions on our website will work, while we fix the steam versions.

hearty shadow
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Must be a busy day for you guys. I'll make sure to buy some gold coins so y'all can have some extra coffee.

reef path
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Those new all nighter eyes. That's what I look like right now, lol.

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Should be fixed now @hearty shadow @dull remnant

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Might have to completely close and relaunch steam.

limber forge
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friend invites seem to be a little buggy , no join or deny option (its also counting invites as an online friend)

reef path
limber forge
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also not sure if the claw machines are bugged or it's intended , mine are blank

worthy gull
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seems to be working for me, is every machine blank for you?

limber forge
worthy gull
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does this continue even if you close the game and re-open it?

limber forge
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i will try that

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upon reopening the game , it seems to be fixed and back to normal 😃

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cursive scroll
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This update is echoing even without using the headset on my cell phone, my Samsung m23 5g cell phone is also freezing

limber forge
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Found an interesting bug , when im hosting a lobby , i kicked a few disruptive players , and they instantly joined back , without me pardoning them

proven ice
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@limber forge
Were you able to complete a bug report?

nocturne hornet
limber forge
rough forum
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Does the new update have a problem? Because it creates a lot of annoying echoing to me and other players , and the old version didn't do that!!!, and I don't use headphones!!!!

brittle coyoteBOT
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@rough forum

”Fix the bugs!” … “Your game’s broken!”

We’re sorry to hear that you’ve experienced a mildly inconveniencing error in GGD. We assure you that we thrive for a fully operational game and are quite dedicated to this endeavor. If you’ve experienced something to report with proper information and feedback, you can take a gander at our #known-issues section or contact support in #troubleshooting-and-bug-reports

There is also a feature, should the issue have happened in a game, that after the game you can click on the Cog Wheel icon in the upper right hand corner and submit a bug report there. We can’t fix something that we don’t have any information on. Thank you for your help.

reef path
green shell
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A bug 🐞

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It’s just a very full screen

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And moving pad is gone, I can’t move!

supple solstice
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Any ideas how to solve this? 4 friends logged in perfectly fine and 1 just keeps getting this and can't open the game

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proven ice
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@supple solstice
Please click the i button on the error for more info

weary mulch