getting this on 95% of renders | Remotion | Page 1

distant igloo Apr 29, 2025, 12:43 AM

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this is painful, latest version too

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lots of users repeated error on every render

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@deft cradle is this due to my cdn?

its accessibly publicly and not restricted by cors

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sorry to tag, just that all renders with audio on my cdn is failing now

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4.0.261 also failing :/

distant igloo Apr 29, 2025, 1:13 AM

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honestly so cooked now

Error: Compositor error: Invalid data found when processing input 0: <remotion::errors::ErrorWithBacktrace as core::convert::From<ffmpeg_next::util: error :Error>>::from 1: remotion::opened_stream::open_stream 2: remotion::commands::execute_command 3: remotion::main 4: std::sys::backtrace::__rust_begin_short_backtrace 5: main 6: __libc_start_call_main 7: __libc_start_main@GLIBC_2.17 8: <unknown> at onMessage (/var/task/index.js:104310:41) at processInput (/var/task/index.js:59397:9) at processInput (/var/task/index.js:59400:9) at processInput (/var/task/index.js:59400:9) at Socket.onData (/var/task/index.js:59419:9) at Socket.emit (node:events:518:28) at addChunk (node:internal/streams/readable:559:12) at readableAddChunkPushByteMode (node:internal/streams/readable:510:3) at Readable.push (node:internal/streams/readable:390:5) at Pipe.onStreamRead

more errors _crysad

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genuinely dont understand how this happens randomly haha

distant igloo Apr 29, 2025, 1:44 AM

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🥲 continuous failure and idk how to solve

distant igloo Apr 29, 2025, 3:48 AM

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genuinely tried everything

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not sure what to do, its been hours and renders are still not working. literally all of a sudden

it must be something i am doing but i cannot figure it out as its been perfect for ages

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at this point im willing to pay for support lmao

been down for about 5 hours, loads of renders erroring :(

distant igloo Apr 29, 2025, 4:19 AM

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how am i the only one having this issue right now, i have tried and deployed functions and sites on so many versions

ALL fail with this error

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and i have no idea how to solve it

distant igloo Apr 29, 2025, 4:36 AM

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@deft cradle feel bad to tag you as i know you must be busy

but in real pain here right now 😢

distant igloo Apr 29, 2025, 5:05 AM

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getting this on 95% of renders

deft cradle Apr 29, 2025, 5:23 AM

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@distant igloo it seems like this is just an invalid audio file

you can submit it at remotion.dev/report if you want me to have a look

distant igloo Apr 29, 2025, 5:27 AM

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deft cradle <@801636548218191893> it seems like this is just an invalid audio file you can ...

Hi Jonny

it also happens during just videos too

it also happens to images now, it says it cannot load image

the thing is I did not change anything, all of a sudden it has just started failing

for context, no videos are the exact same, users are generating different voiceovers, adding different background videos, background audios, images etc

so its all different and not just one file that keeps failing

i have no idea how to debug, these files were not invalid before, and are all publicly accessible

i am very confused

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also i cannot submit a report because i do not have an output file because the video never renders

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For images:

Error loading image with src: https://cdn-clippie.com/sdxl/4979298e-8109-4881-b390-818da51d0e26-cute%20anime-peaceful.webp at cancelRender ...

For videos with just multiple videos in a sequence and nothing else:

Command failed with exit code 1: /var/task/ffprobe -v error -select_streams a:0 -show_entries stream=channels:stream=start_time:format=duration:format=format_name -of default=nw=1 /tmp/remotion-assetsla6kdud6ma/remotion-assets-dir/819626678712666.mp4 [mov,mp4,m4a,3gp,3g2,mj2 @ 0xea305a0] moov atom not found /tmp/remotion-assetsla6kdud6ma/remotion-assets-dir/819626678712666.mp4: Invalid data found when processing input at makeError (/var/task/index.js:77754:17) at handlePromise (/var/task/index.js:78514:33) at process.processTicksAndRejections (node:internal/process/task_queues:95:5) at async getAudioChannelsAndDurationWithoutCache (/var/task/index.js:103671:22) at async getAudioChannelsAndDurationUnlimited (/var/task/index.js:103704:22) at execute ....

I am happy to share logs, as much detail as possible and even the code

I don't know how to find the cause for this

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Happy to pay for support if that helps too ^

just really need to get prod back online

deft cradle Apr 29, 2025, 5:40 AM

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@distant igloo just post or send the link of the videos/images you want to embed for us to analyze

distant igloo Apr 29, 2025, 5:42 AM

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sure, so image example:
https://cdn-clippie.com/sdxl/4979298e-8109-4881-b390-818da51d0e26-cute anime-peaceful.webp

video example:
https://cdn-clippie.com/user-uploads/523bc63b-fad2-40d1-9b9b-fb7343567cf4.mp4

▶ Play video

deft cradle Apr 29, 2025, 5:44 AM

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indeed looks perfectly fine to me

i think the problem you have is that the machine rendering the images hits a rate limit from cdn-clippie.com, maybe gets a captcha

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otherwise ffmpeg would not say moov atom not found because it is there

distant igloo Apr 29, 2025, 5:46 AM

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Hmm, only 14 requests mitigated

or is this not the correct thing i should be looking for?

deft cradle Apr 29, 2025, 5:47 AM

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maybe those ones are it?

distant igloo Apr 29, 2025, 5:48 AM

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i don't think so, we have had over 100 failed renders

deft cradle Apr 29, 2025, 5:53 AM

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i do strongly believe the render failed because from those URLs not the actual assets were served but something else

distant igloo Apr 29, 2025, 5:55 AM

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hmm, is there any way i can check this?

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let me search through logs

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it cant find anything, it downloads the videos successfully

distant igloo Apr 29, 2025, 7:10 AM

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Please, is there anything else I can do to figure this out? I have been on this for 8 hours now with no clue as to what is causing this

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the assets all show in the player perfectly, but in render there is issues

#getting this on 95% of renders