#Got banned for unknown reasons like what 💔

7 messages · Page 1 of 1 (latest)

cosmic elm
#

Got banned for no reason I don’t even cheat I play causally

opal epoch
#

Thats unfortunate.

cosmic elm
#

And it’s permanent and I didn’t get a warning or nothing

short beacon
#

Appeal it if you can

main islandBOT
#

Game Ban FAQ

Am I banned?

  • If you can still play PTB but main branch has a big message saying your account is banned, then you're banned.
  • If there's no countdown displayed it's a permanent ban.

Why am I banned?

  • Discord Mods don't know exactly why as they don't work for D11.
  • You can get banned for a wide range of reasons.
  • Read the User Agreement & Code of Conduct from the Main Menu under Extras.
  • If you're desperate to know the reason, take it up with D11 here.

Surely this is a false ban, how do I appeal it?

  • Just because you don't know the reason for your ban, that doesn't automatically mean there isn't one.
  • Ban reasons displayed in-game might not match what you were banned for.
  • Your ban may be entirely unrelated to any warnings you have received.
  • Your ban may not be for something you did recently.
  • If the appeal button in game is greyed-out, you can't appeal.
  • All reports are manually reviewed by D11.
  • All bans are manually executed by D11 (outside of the anti-cheat).
  • There are no false bans.

What should I do now?

  • Go play another one of the thousands of games on your platform.
    -# Sincerely, The Discord Mods
tardy skiff
opal epoch
#

Anticheat and manual reporting are 2 seperate systems.
Manual reports take time as they are manually reviewed.
Cant expect instant results.
They receive 1000s of reports they need to check 1 at a time.