#Banned for no reason

13 messages · Page 1 of 1 (latest)

granite topazBOT
#

Game Ban FAQ

Am I banned?

  • If you can still play PTB but main branch has a big message saying your account is banned, then you're banned.
  • If there's no countdown displayed it's a permanent ban.

Why am I banned?

  • Discord Mods don't know exactly why as they don't work for D11.
  • You can get banned for a wide range of reasons.
  • Read the User Agreement & Code of Conduct from the Main Menu under Extras.
  • If you're desperate to know the reason, take it up with D11 here.

Surely this is a false ban, how do I appeal it?

  • Just because you don't know the reason for your ban, that doesn't automatically mean there isn't one.
  • If the appeal button in game is greyed-out, you can't appeal.
  • All reports are manually reviewed by D11.
  • All bans are manually executed by D11.
  • There are no false bans.

What should I do now?

  • Go play another one of the thousands of games on your platform.
    -# Sincerely, The Discord Mods
austere jungle
#

It says #d11_reason_unknown

#

I have never cheated and I didn’t play for months and tried playing again and says I’m banned

random pond
#

Did you even read it?

austere jungle
#

Yes I read it but I don’t understand the reason to it I’ve never bought something to cheat I’m a good kid like I didn’t play for months and download new gen and I’m banned

random pond
#

The FAQ covers that.

#

Maybe read it again

austere jungle
#

How do I contact the FAQ

random pond
austere jungle
#

No

random pond
granite topazBOT
#

Game Ban FAQ

Am I banned?

  • If you can still play PTB but main branch has a big message saying your account is banned, then you're banned.
  • If there's no countdown displayed it's a permanent ban.

Why am I banned?

  • Discord Mods don't know exactly why as they don't work for D11.
  • You can get banned for a wide range of reasons.
  • Read the User Agreement & Code of Conduct from the Main Menu under Extras.
  • If you're desperate to know the reason, take it up with D11 here.

Surely this is a false ban, how do I appeal it?

  • Just because you don't know the reason for your ban, that doesn't automatically mean there isn't one.
  • If the appeal button in game is greyed-out, you can't appeal.
  • All reports are manually reviewed by D11.
  • All bans are manually executed by D11.
  • There are no false bans.

What should I do now?

  • Go play another one of the thousands of games on your platform.
    -# Sincerely, The Discord Mods