We've been more than patient enough at this point. The simple fact of the matter is that the service being advertised and purchased is not the service that's being provided. Constant disconnects, lag, hardware failures, piss poor customer service and lies are not worth the monthly cost or stress it causes server owners. In the past few months we've had multiple hardware failures. Since launch they've switched our hardware several times over, it never makes any difference. Gportal is either incapable of handling the workload or its their hardware that is to blame. In either case it boils down to incompetence at this point. Either give us a better provider or force gportal to get their shit together. Everyone's patience is wearing thin
#we need new providers now!
toxic hawk
austere spear
Old dev blog mentions it
toxic hawk
Mentions what exactly? That they are looking into alternative service providers? Because they've been saying that since we launched on main branch
noble jackal
Mentions what exactly? That they are looking into alternative service providers?...
You'd have to assume the exclusivity was 12 months. I'm in the same basket as you and can't wait for a new provider who hopefully let's us buy better hardware. Sick of having queues on my server as I cap the poo at 60/65 to help with lag on these bs gportal servers
toxic hawk
You'd have to assume the exclusivity was 12 months. I'm in the same basket as yo...
That was my assumption as well, but if that's the case why not just tell us? The lack of communication, and finger pointing when things go wrong is getting old fast. Usually exclusive contracts only remain exclusive when you hold up to your end of the deal. Lol
noble jackal
That was my assumption as well, but if that's the case why not just tell us? The...
Exclusively usually entails not speaking about other providers, so that's why I assume the radio silence.
On the Rust roadmap for October they mention Community Update. So hopefully this is when other providers are made available. However these other providers I'm hoping we can pay for extra hardware upgrades so we can eventually have a community server that's not just a lag fest after a few days.
toxic hawk
Agreed. If we can't get access to better hardware, it'll just be more of the same