is it d11 or GPortal that’s the problem

[zinc lodge]

Welp I went to purchase an Xbox rust console edition server. And it sent me to the Microsoft app. So I went through my Xbox, downloaded the app and purchased a server through it. The money was taken and I got the confirmation email that I purchased one. But it did not show up in the my servers page and still has yet to. And now there’s apparently no server I purchased? They straight up took my money and I can’t refund it

[autumn plover]

Same happened to my boyfriend. We're trying to figure out what's going on.

[mellow marsh]

Ask gportal there have more info then d11

[autumn plover]

Will do. Thank you.

[zinc lodge]

Already did that

They told me there’s no server😔

[autumn plover]

Smh. Let me see what I can do. I'll let you know if I find anything out.

[zinc lodge]

Thanks 🙏🏽