#IOS App Celestial seed notifications not working

30 messages · Page 1 of 1 (latest)

weak quail
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I didn’t receive a game notification when the dawnbinder dropped. I have clearly kept “notify on” in the ios app. Why did I not receive a notification?

uneven birch
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@weak quail it was a starweaver, not a moonbinder

weak quail
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Sorry it wasn’t moonbinder but dawnbinder pod

weak quail
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But there was a dawnbinder pod drop

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And I didn’t receive the notification from the game on my phone

uneven birch
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@weak quail to help debug, perhaps you can try turning on notifications for carrots?

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and see if you get those

weak quail
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I have notifications on for sunflower, starweaver, dawnbinder,moonbinder, legendary, horse, snow, mythical

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Generally I do get notifications

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But sometimes there is no notifications

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Like I missed a dawnbinder, horse egg, and one other thing I can’t remember maybe sunflower.

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But it doesn’t happen all the time

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Maybe the system was loaded so my notifications didn’t come

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Oh yeah one more thing to note. I had the game open on my iPad in my room and went to cook. My iPad got the notification but my Iphone didn’t get the notification.

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Usually even if the game is open on my iPad I get notifications for the drops I have notify On in

weak quail
uneven birch
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ohhh that might explain it

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you're saying you were logged into the same account on multiple devices?

weak quail
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Yes I am logged in on 2 devices

uneven birch
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i'm not 100% sure but it may only deliver on one of them, not both

weak quail
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Well that’s the thing

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Usually it gives notifications on both

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But during the dawnbinder drop the notification only came on the iPad

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🥲

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And I have my phone in my pocket while cook so if it rang I wouldn’t have missed the dawnbinder

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🥲

uneven birch
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hmm, i'm very sorry about that. i'll have to investigate how the code handles multiple devices. in general i'm not sure it will work - it's possible the two devices are "competing" to be the one to receive notifications for your account

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i'll have to investigate and get back to you

weak quail
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It happened again. I didn’t receive notification for snow egg and that too on both the devices