#Paid Β£9.99 for Doughnuts and never received them πŸ₯²

23 messages Β· Page 1 of 1 (latest)

summer schooner
#

I have been charged and I saw the doughnuts appear in the iOS app and tried to buy a lychee seed. When I closed the app and switched to discord, they were gone and no seed was in my inventory. I have tried opening and closing the app several times but they do not appear. πŸ™

sly tide
sly tide
#

Maybe devs can implement a β€œrestore purchases button.”

honest merlin
#

@summer schooner hi! sorry about this - i will make sure we make it right. please send me a DM and i can look up your account

honest merlin
#

@summer schooner i just looked at your account, I do see that you received 800 donuts that you purchased <t:1757164310>

#

I see what happened now

#

It looks like you purchased 800 donuts on iOS, then switched quickly back to Discord and spent them on a Lychee

#

because you were signed in from two places at almost the same time, the game got a bit confused and the Lychee purchase on Discord was overwritten by your Apple data

#

This is an issue we are working on fixing

#

I have manually restored your Lychee seed, in meantime

summer schooner
honest merlin
summer schooner
summer schooner
#

Paid Β£9.99 for Doughnuts and never received them πŸ₯²

honest merlin
#

@summer schooner ah i see, the change got overwritten because you were mid-game when i added it

#

can you close out the game and ping me?

#

then i can add it

summer schooner
honest merlin
#

@summer schooner give it a try now

summer schooner