Support BarbieGirlFan118

[covert pendant]

<@&872407642302197760>

Welcome to your Support Thread

Please check if your using the latest Skytils version at #Releases then check #Faq to see if your issue is maybe there, support will come soon.

If you crash do the *crash command in Discord and follow the instructions.

[nova trellis]

hi

any1

?

any1 home

[sleek merlin]

what's your issue

[vestal hawk]

They busy playing Fortnite

[solid solstice]

[nova trellis]

back

sorry

okay

so when i try download the file

it says something along the lines of do u trust

this file

i say yes

it downloads

then it says open

i click yes

it brings me back to saying do u trust

and it loops

[vestal hawk]

After you downloaded it, go to your downloads folder or wherever the file got stored and double click it there?

[nova trellis]

opens google and does the same when i dub click it

[vestal hawk]

Does the file have a java icon?

[nova trellis]

no it has a firefox icon

[vestal hawk]

bru then you probably downloaded the link to download it or smth

[nova trellis]

i followed the steps on #How To Install and thatd what happened

[vestal hawk]

does it show you a .jar file when you download it or a .webp or smth?

(As the file ending)

[nova trellis]

can we call soon and ill screen share

[vestal hawk]

@solid solstice do support stuff

[solid solstice]

we rather dont join vcs and solve problems on text

[nova trellis]

ah okay that fine

[solid solstice]

[vestal hawk]

[solid solstice]

okay so can you ehm tell what is your issue again?

[nova trellis]

okay
so when i try download the file
it says something along the lines of do u trust
this file
i say yes
it downloads
then it says open
i click yes
it brings me back to saying do u trust
and it loops

@solid solstice

[solid solstice]

skytils?

[nova trellis]

yes

[solid solstice]

are you downloading it from github?

[nova trellis]

ye

well i did the #How To Install steps

[solid solstice]

can you go to your files and send me a ss of how the installed skytils looks like

[nova trellis]

how to screen shot?

im on windows

[solid solstice]

windows shift s

or search for screenshot tool in windows search bar

[nova trellis]

thats what i have

[solid solstice]

ehm okay can u like screen shot it a bit bigger so I can see its extension

[solid solstice]

open this and go to installed one and send me the ss there

[sleek merlin]

@nova trellis install java

and if you already have it installed then use jarfix

[lilac canopy]

Download jarfix here to fix your problem: https://johann.loefflmann.net/downloads/jarfix.exe

[sleek merlin]

with the video on #How To Install

[solid solstice]

ty idk why that didnt come to my mind

[nova trellis]

i used that video

[sleek merlin]

use jarfix then

[nova trellis]

i dont think its java

its the skytils

[sleek merlin]

not how it works

unless you renamed the file

[nova trellis]

so no one can vc so i can screen share?

[sleek merlin]

can you enable file extensions in your file manager settings

[nova trellis]

u can mute if u want

[sleek merlin]

I already told you what to do

you have to open the file with Java

[nova trellis]

oh

[sleek merlin]

^^^

[lilac canopy]

Download jarfix here to fix your problem: https://johann.loefflmann.net/downloads/jarfix.exe

[nova trellis]

how i change it from firefox?

[sleek merlin]

you have 2 options

1. right click the file and click open with Java
2. run jarfix (for the 5th time)

[nova trellis]

whats the file name for java

[sleek merlin]

.jar

wait

[sleek merlin]

what do you mean

[nova trellis]

in file explorer to open with java

[sleek merlin]

if you installed Java it should just appear in the right click menu

[nova trellis]

what is the file called to run it

wheres right click menu

this is all there is

@sleek merlin

gotta do tutorin

[lament mirage]

[vestal hawk]