#Support Onyxiana

1 messages · Page 1 of 1 (latest)

bright grottoBOT
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<@&872407642302197760>

Welcome to your Support Thread

Please check if your using the latest Skytils version at #Releases then check #Faq to see if your issue is maybe there, support will come soon.

If you crash do the *crash command in Discord and follow the instructions.

sleek pumice
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Idk a fix but I can recommend using chat stacking so u won't get spammed much

/patcher and search chat stack in search bar

flat lagoon
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patcher is a mod?

sleek pumice
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Yes

flat lagoon
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okay, i can try it. but id still prefer to not receive these messages

honest swan
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PLEASE update your mod bro

flat lagoon
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to the pre-release? okay but this has been happening since i got the mod so i doubt thats the reason

honest swan
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I honestly can't tell what version people are on anymore

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Most of the people who get that are on like year old versions

flat lagoon
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1.2.6

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the latest before prerelease

honest swan
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Mmm okay

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What country are you from

flat lagoon
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slovakia? why

honest swan
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Some countries have censorship which interferes

flat lagoon
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it says "hello world" lol

honest swan
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Click the lock and see what it says

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Looks like this

flat lagoon
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yep

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i mean the mod works fine its just the messages

honest swan
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You sure the mod works fine

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At least one or more features won't work for you

flat lagoon
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well i think some dont work

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and im also not using all of them lol

honest swan
flat lagoon
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btw i got the new version, should i delete the old mod version or will that delete my configuration?

honest swan
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You can delete it

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Idk if there's any config issues in the newer version

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I think they all got fixed

flat lagoon
honest swan
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What's the publisher

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Should say Cloudflare Inc

flat lagoon
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yep

honest swan
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Hmmm I don't know then

flat lagoon
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im loading the game with patcher and the new version so well see if that works

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aaand my game immediately crashed after connecting to hypixel

honest swan
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Cool

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Uhhh

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/lat

bright grottoBOT
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Windows: Hit Windows Key + R and type in %appdata%. Open the .minecraft folder.
Mac: On the bar at the top of your screen in Finder, click Go, then click Go to Folder and type ~/Library/Application Support/Minecraft, then hit enter.
Linux: .minecraft is located in your home folder. ~/.minecraft

Open your Minecraft folder and send the file called latest or latest.log from .minecraft/logs.
https://cdn.discordapp.com/attachments/787643281147822080/873564351729127484/2021-08-07_14-51-18.mp4

honest swan
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Send that and the one dated before it

flat lagoon
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yea it wont let me send thru discord

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i opened the game again. same thing. theres not even a crash report

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lovely

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ill check if its the patcher or skytils

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give me a minute

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i cant send the logs but the end goes: regular hypixel message you get when you join and then
"[14:55:09] [pool-2-thread-1/WARN]: The server didn't stop within 10 seconds, exiting anyway."

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and no crash report

honest swan
flat lagoon
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it wont let me find the %appdata%

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also it was skytils what crashed my game

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i removed it and now it works

honest swan
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And then click logs

flat lagoon
honest swan
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Drag the file from file explorer

flat lagoon
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i hate technology

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its the last log

honest swan
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Ok the problem is caused because your computer is unable to contact skytils.gg

flat lagoon
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what does it mean

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and can i fix it?

honest swan
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it's hard for me to tell because there a multiple reasons why it would fail

crisp hamlet
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skytilsmod-data.pages.dev [188.114.96.3]

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both is the same ip and i cant contact it

honest swan
crisp hamlet
honest swan
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Idk

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Stop necro smh

crisp hamlet
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bc if i website down check says the same thing

crisp hamlet
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Yep i tested it and data.skytils.gg is down on other devices(other network) too

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skytilsmod-data.pages.dev same with this