Support ilyPolar

[sharp jackal]

<@&872407642302197760>

Welcome to your Support Thread

Please check if your using the latest Skytils version at #Releases then check #Faq to see if your issue is maybe there, support will come soon.

If you crash do the *crash command in Discord and follow the instructions.

[pseudo basin]

wtf is this

why is my mc so green

[zinc vine]

@solar harness

[pseudo basin]

all i did was update windows 🗿

[solar harness]

What

[zinc vine]

green

[solar harness]

Ok and

[zinc vine]

fix

[solar harness]

Idk why green

[pseudo basin]

my mc looks greener than the grinches balls

please help I am becoming blind

[zinc vine]

we have no clue what the issue is

[pseudo basin]

has any1 else had this issue?

[zinc vine]

yes

are you on intel integrated graphics?

[pseudo basin]

how do i check if i do

[solar harness]

Run dxdiag

[pseudo basin]

what

[solar harness]

Press win + r

Type dxdiag

Click enter

[pseudo basin]

this?

[solar harness]

Yes

[pseudo basin]

looks sus

what do it do

[solar harness]

It's a windows application

[zinc vine]

it's a windows diagnostic

[pseudo basin]

k

[solar harness]

Directx diagnostic

[pseudo basin]

k

so

[solar harness]

Click save all information

[pseudo basin]

where do i look

[solar harness]

Upload the file here

[pseudo basin]

ok

so?

[solar harness]

@zinc vine they're on win 10

[zinc vine]

huh

[pseudo basin]

win11 = ew

[solar harness]

And it's amd

With rtx 2070 super

Oh wait

@zinc vine I think skytils is coincidence

[zinc vine]

yeah same

[solar harness]

Yesterday was Microsoft patch tuesday

I think

[pseudo basin]

the bug only started happening after i updated windows

[solar harness]

Yeah

Yesterday was Microsoft's big patch update

So I assume it's cause of that

But someone with win 11 has it too

[zinc vine]

there was a patch for win 11 yesterday too

they have the matching build version

[solar harness]

Oh

[pseudo basin]

fix where

[zinc vine]

see if you have a pending windows update

[pseudo basin]

nop

it shows restart + update when there is an update

[zinc vine]

search windows update in the windows search bar thing

[solar harness]

[spice tundra]

same ting here for me

did u guys fix it?

[solar harness]

open about your pc

[zinc vine]

can you go to about your pc and show the windows specification

[solar harness]

press windows key search about your pc

[spice tundra]

im at about your pc

what i do now?

[zinc vine]

the bottom part should say windows specifications

[limber quarry]

Yea that looks blue to me tbh

[zinc vine]

send a picture of that or copy it

[spice tundra]

Edition Windows 10 Home
Version 21H2
Installed on ‎6/‎12/‎2019
OS build 19044.1415
Experience Windows Feature Experience Pack 120.2212.3920.0

[zinc vine]

hm

looks like it's a 21H2 issue @solar harness

[solar harness]

difference in skill

[limber quarry]

@spice tundra just turn sky on from a texture pack maybe itll work

[spice tundra]

k

[zinc vine]

that doesn't work lol

[limber quarry]

@zinc vine why is ur name in green

[spice tundra]

before typing i read ur guys whole chat

[solar harness]

its blue

does the new windows updat emake eveyrthing blue turn green

that would be funny

[zinc vine]

what's that thread ban thing

[spice tundra]

whyd u do that

[solar harness]

*bankid

[sharp jackal]

You are missing the user argument please provide it

         ^^^^       ```

[limber quarry]

Kicks me

Out of thread

[solar harness]

idk if that bans from server or thread

*help bankid

[sharp jackal]

Description »

Ban users from your server

category »

Custom

aliases »

tban | bankid

Syntax »

[] means required <> optional

* tban [user] <reason>

Examples »

tban tban fred

args »

user: the user you want banned
reason: reason why you want the user banned

[zinc vine]

says server

[spice tundra]

k

[limber quarry]

Dont test on me my guy

[spice tundra]

lmao

[spice tundra]

anyone know how to solve

[gloomy chasm]

since the skytils guys are scared to say this; I will

try to remove the update. Open cmd.exe as admin and run wusa /uninstall /kb:5009543

you can reinstall it at a later point

this will just confirm the suspicion that kb5009543 breaks stuff

@spice tundra

[spice tundra]

what does

this mean

wdym remove the update

[gloomy chasm]

i don't get what you're confused about

remove the windows update that you just recently installed yesterday

by using the command I sent. And then reproduce the issue

[spice tundra]

k

[spice tundra]

when do i reinstall it

@gloomy chasm

its still green

[gloomy chasm]

did you reboot after running the command

[spice tundra]

yes

[gloomy chasm]

can you open cmd again as admin and run systeminfo | find “KB”

screenshot the output

[spice tundra]

whats the output

[gloomy chasm]

just screenshot the cmd after you've ran that command

[spice tundra]

how do i know thi is safe

[gloomy chasm]

I'm systemless

[spice tundra]

k

there

[gloomy chasm]

cool it is indeed not installed anymore. RIP that theory

[spice tundra]

k

so

whats wrrong?

[gloomy chasm]

open up your settings panel

and then press the update category

[spice tundra]

done

[gloomy chasm]

and just proceed with checking for updates

[spice tundra]

theres no updates

[gloomy chasm]

then windows will use a few mins to grab the update

[spice tundra]

i updated this morning

like

an hour ago

oh wait

[gloomy chasm]

yes that's the entire reason why we did this

[spice tundra]

its downloading now

[gloomy chasm]

nonetheless if this update wasn't the issue then lily and sychic needs to troubleshoot further with you

[spice tundra]

9what do i do after i download it

when its downloaded

[gloomy chasm]

the update? nothing special. Again this has to be troubleshot further by either lily or sychic

[spice tundra]

i upadated it and restarted my compuer

computer

@gloomy chasm

[gloomy chasm]

do I have to say it a third time

I'm saying it a third time

[spice tundra]

ok

[gloomy chasm]

this has to be troubleshot further by either lily or sychic

[spice tundra]

ok

@solar harness

u know how to fix?

[solar harness]

No

[fickle matrix]

it not skytils