#Support mentina

1 messages · Page 1 of 1 (latest)

stray pantherBOT
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<@&872407642302197760>

Welcome to your Support Thread

Please check if your using the latest Skytils version at #Releases then check #Faq to see if your issue is maybe there, support will come soon.

If you crash do the *crash command in Discord and follow the instructions.

onyx narwhal
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Yeah send screenshots

meager yarrow
onyx narwhal
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Does this happen with just optifine in your modfolder

meager yarrow
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no

meager yarrow
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the exit code is -1073741819 . Tried to look it up online, but it only says that i need to update my graphic divers, they're all updated (so the issue is not fixed)

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also found a crash report from a month ago. not sure if it's generated from the same problem, i'm gonna send it anyways (even tough i think it is)

unique tideBOT
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@meager yarrow uploaded a log,

  • Java HotSpot(TM) 64-Bit Server VM, version 1.8.0_51
  • Forge 11.15.1.2318 on 1.8.9
  • OptiFine M6 pre2

Possible Solutions:

  • If you're using Patcher & have started crashing recently when joining a server, you'll need to disable entity culling by going to .minecraft/config, opening the patcher.toml file and changing entity_culling = true to entity_culling = false.
    ** This is caused by a new AMD driver update that appears to be a complete rewrite of the driver. If you suffer a large performance hit after disabling entity culling, you can try downgrading your GPU driver instead**
meager yarrow
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(entity culling is disabled)

onyx narwhal
meager yarrow
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I've already done that, it happens with skytils

onyx narwhal
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Then send a crashlog or latestlog with just skytils

meager yarrow
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I only have the one that i already sent you. As i already said, the bug doesn't emit crash logs or anything
I also noticed config files get reverted back to before i started the game

stray pantherBOT
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@meager yarrow
Windows: Hit Windows Key + R and type in %appdata%. Open the .minecraft folder.
Mac: On the bar at the top of your screen in Finder, click Go, then click Go to Folder and type ~/Library/Application Support/Minecraft, then hit enter.
Linux: .minecraft is located in your home folder. ~/.minecraft

Open your Minecraft folder and send the file called latest or latest.log from .minecraft/logs.
https://cdn.discordapp.com/attachments/787643281147822080/873564351729127484/2021-08-07_14-51-18.mp4

unique tideBOT
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@meager yarrow uploaded a log,

  • Java HotSpot(TM) 64-Bit Server VM, version 1.8.0_51
  • Forge 11.15.1.2318 on 1.8.9
  • OptiFine M6 pre2

Possible Solutions:

  • If you're using Patcher & have started crashing recently when joining a server, you'll need to disable entity culling by going to .minecraft/config, opening the patcher.toml file and changing entity_culling = true to entity_culling = false.
    ** This is caused by a new AMD driver update that appears to be a complete rewrite of the driver. If you suffer a large performance hit after disabling entity culling, you can try downgrading your GPU driver instead**
  • Change your DNS provider to Cloudflare's 1.1.1.1 or Google's 8.8.8.8
stark wing