#Struggling to install on windows

1 messages · Page 1 of 1 (latest)

crystal ledge
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I've tried downloading it 4 different times, I've tried redownloading the installer, I've gone through the prerequisites and made sure i had the right versions of the softwares needed. I'm kinda lost for what to try next, any help or advice would be appreciated!

olive crown
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Which version of the editor is this?
Are you on Win11 or 10?

crystal ledge
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windows 11 and ive tried both 25.05.1 and 25.05.0, regular release and the offline one as well

olive crown
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I am about to head out for the weekend. But is your antivirus reacting to it at all?

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Someone else can probably chime in, but it's also odd to me that it's happening with the bar basically finished. It seems like it's end-of-installation issues.

crystal ledge
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all good! and its not to my knowledge

cinder shadow
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Possibly related to the python post-install?

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IIRC this post install step has been problematic in some computers

crystal ledge
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python post install?

cinder shadow
# crystal ledge python post install?

yes, o3de uses python internally, python itself is not the problem, but if I'm not wrong some of the packages cannot be easily bundled with the installer for legal reasons (licensing), so they need to be installed through a tool that downloads them after the engine installation (it's installed locally on the engine, not the system)

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in some computers, this install fails for some reason

crystal ledge
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Is there a way to install those packages prior to the engine installation so the problem is out of the way?

cinder shadow
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idk if there's a way to workaround this

crystal ledge
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oki, thank you for your insight though!

crimson maple
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I am in Alaska currently, but known issues are antivirus, countries or universities blocking the port used for downloading, and or conflicts with other software that installs python, cmake, etc with unusual paths. We are working on a full installer that doesn’t require downloads, but have to get through some legal hurdles first.

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What are your system specs and are you downloading at corporate, university, or at home?

crystal ledge
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and im downloading at home

crimson maple
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Which country?

crystal ledge
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United States

crimson maple
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Oh. Hmm