#Cannot get past the main screen

28 messages · Page 1 of 1 (latest)

timid moss
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Everything opened perfectly, no messages saying I don't meet requirements.
I am on PC. Tried installing to SSD and hard drive with the same result.
Every time I click the 'Play as Guest' button, it plays the music, takes me to a black screen with a loading dial in bottom right corner, and then a few seconds later brings me back to the main screen.
I tried having my friend with the game pass just invite me through steam to bypass the loading screen but that doesn't work either.
Also tried verifying game files to no avail.

silver moon
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Can you post one or two of your logs? You can find them here: C:\Users\[username]\AppData\Local\MidnightMurderClub\logs\

timid moss
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Hello! I tried finding the logs but I get stuck at AppData. I can't find it after I click my username. I wen't to steam and clicked browse local files on the game to try and find information that way, but I am not sure if any of this information is what you may need

87F72328-E858-44C4-864E-67E97F0EB1E8.png
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To be fair, I am not the most tech savvy person. If at all possible, I would be more than willing to hop in a call and share my screen with anyone that might be able to help : )

timid moss
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@silver moon

floral chasm
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This happened to me too. Did you set up/ log in to a PS account? Once I did that, it fixed. Sometimes it takes a few times for the login screen to pop up, and it is in a different window.

timid moss
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i have not tried setting it up with a PS account. i’ll try that and report back : )

timid moss
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i’m not sure if i’m just stupid or what but i cannot link to my PS account because i can’t access the game at all. it’s stuck on the opening screen so i cannot get in to log in to my PS account. i tried other ways of setting it up with PS account but nothing works in that regard

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also made sure everything was up to date including all drivers to no avail

silver moon
timid moss
timid moss
silver moon
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Yep, perfect!

silver moon
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Okay, this is actually similar to another known issue, but we're looking for more logs!

  • Machine GUID - This is stored in the Registry Editor - HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Cryptography - MachineGuid
  • Your settings.dat file - C:\ProgramData\Sony Interactive Entertainment Inc\PSPC_SDK\S22\{SDK Version}\crashpad_cache\crashpad_cache\settings.dat
  • Your SDK Log file - C:\Users\{User Name}\AppData\Local\Sony Interactive Entertainment Inc\PSPC_SDK\titles\{Your title Id}\logs\pspc_sdk_log.txt
timid moss
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for Machine GUID I was given a value data: 1cef8c14-99e1-4ec4-be01-183ca80f17fd

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The settings.dat file isn't coming up for some reason. I have program file but not program data in my c drive

silver moon
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Thanks, passed along!

timid moss
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Thank you! Did I give you the right things you need? I'm still trying to get the settings.dat file for you.

silver moon
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Yes, if you can get settings.dat that'd be great, but the other two are correct!

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Maybe search for crashpad_cache and see if anything comes up?

timid moss
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I found this but I have very little confidence that this is the right thing haha

📎 settings.dat
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also, not sure if this matters or changes anything but I noticed today that when I do click on 'Play as Guest', it forces my cursor into the middle of the screen and locks it there for the duration of the loading screen with the dial in bottom right until I get back to the main screen

floral chasm
timid moss
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@silver moon hi! just checking in. any updates?

silver moon
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There’s a new SDK that we’ll be including in an upcoming patch that might fix this!

silver moon
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Also, trying to launch the game again and telling me the time that you launched it would be helpful too, to see if their error catcher gets anything on their end.