#Insights page is broken, everyone is now a "free user"

1 messages · Page 1 of 1 (latest)

jade linden
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Insights page is broken, everyone is now a "free user"

river jewelBOT
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To help others find answers, you can mark your question as solved via Right click solution message -> Apps -> ✅ Mark Solution

dire ledge
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Hi - can you provide more details about the actor in question? I'm seeing paying users in my insights tab 😅

jade linden
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Strange! It's all actors from Fantastic.jobs. I've added 4 additional actors over the weekend, and since then all my users are showing as free.
Before that, I had one actor and it was a mix. FYI, I'm actually earning some money with this

jade grail
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I also have use cases where I eanred money from an actor, but there are no paid users according to the exported analytics.

coarse flame
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same issue here, and also with user acquisition field

gritty dove
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also even developers have access to invoice in insight.

manic stag
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team is working on the issue, will be fixed by the end of the week. sorry for the problem

tough sleet
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I think this is still prevalent. It seems profit and revenue are inaccurate

coarse flame
tough sleet
white vortex
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Hey, is this still an issue?