#Wont get Confirmation Mail

1 messages · Page 1 of 1 (latest)

vast kite
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Greetings,
I tried setting up Notesnook about 5 days ago. I directly went to the mail verification process, but didn't receive mails since then.
I tried multiple times with the same result.
I'm using an alias from simplelogin with my own domain.

I also tried sending an email to [email protected] but I'm not even sure if that Mail was received.

Did anyone else encounter this issue? Is it because of the Alias? The custom domain?
Any help would be highly appreciated since I'm trying to switch from Obsidian.

gray maple
#

can't get login mail too (web app)
saw someone also reported not receiving verification code for proton me mail

vast totem
#

Should be fixed

gentle berry
# vast totem Should be fixed

I've been trying to log in on my Android device and I won't receive any emails with the 6 digit confirmation code. Are you sure it's fixed?

#

I've tried five times now. I simply won't receive any 2FA emails.

vast totem
#

Looking into it

gentle berry
#

Thanks! 🙂

barren estuary
#

im having the same issue on both desktop and mobile app - hope its fixed soon, need my notes!

vast totem
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@barren estuary @gentle berry can you try now?

gentle berry
#

Never mind. Now it's working 🙂

#

Thanks for fixing this so quickly 🙂

barren estuary
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yes its working now! thank you!

vast kite
#

The mail problem persists on my end.
I tried getting the mail via Flatpak App (RHEL) and via Browser (Vivaldi).
Tho, I still didn't receive the verification mail.
I know the alias itself works, since I can receive other emails send to it.