Can't login on win desktop, 2fa code not arriving

[blazing imp]

The title.

[blazing imp]

Still not arriving.

[wintry crest]

Country?

I have just tested and it has arrived within 5 seconds and also correct OTP.

[blazing imp]

Through vpn

[mint copper]

did a quick search in here.. looks like theres more people who had this issue, but seems like some connection blocking problems, try using different servers (countries)

or adjusting some settings that could block requests if thats an option

also, consider using otp generator instead of email

[rain tendon]

I think users should be prompted for Authenticator as 2FA instead of email while signing up.

[blazing imp]

Thanks for the solutions, Marius. But changing servers didn't work. Used to work fine for 2 years.
Why would VPN block 2fa requests?
How is it different from any other network connection?

[blazing imp]

I agree.

[rain tendon]

Yeah. Really weird choice for 2fa also with asking to enter 2FA before password. I have to copy it from my pass manager otherwise I will just fill it in one go.

[mint copper]

I dont think its blocking 2fa, essentially its just a request by the browser/desktop app to a server that issues an email, you can check dev tools what happens to the request, if its blocked or returns an error, etc.

could be that some "enhanced" protection is bocking some keywords/server addresses, etc. who knows 🙂

[blazing imp]

Nothing works. Switching off VPN completely didn't solve the issue either.

[mint copper]

lets ask @tired oxide to check on their side whats happening, probably you should send him a DM with your email so he can check

[wraith grail]

are you able to change 2fa to authenticator app on the device where you are logged in?

[blazing imp]

Haven't tried

[wraith grail]

I have tried with Protonmail account and the 2fa arrives

[wraith grail]

Then please do.

[blazing imp]

Use proton too

[wraith grail]

Yeah.

[blazing imp]

Will do when I am back to desktop, thanks for the suggestion.

[wraith grail]

Awesome. Let me know if it works.

I don't really like it when I need to check my email to login. That's why the first thing I do for services that use 2fa in email is to change it to the authenticator app. Some services send you a magic link to your email to login to the app which is very irritating. Makes the password managers obsolete... I like the convenience of clicking one button on my pass manager and getting into the app.